For the best QUEING solution package, we have selected the popular and versatile FreeStanding kiosk. (If you prefer a different interactive kiosk, please let us know.) Our FreeStanding kiosk has an inviting and ergonomic design, which is key to encouraging interaction with any touch screen kiosk. You can also customize the FreeStanding kiosk with a choice of 10 different colors (custom colors available on request), and add a logo of your design to the kiosk as well.
Even with all of the functionality of the, there’s even more to be had to make the user experience even better. Add a Receipt Printer to allow the person entering the queue to get a receipt and know there place in line if they need to leave the lobby for any reason. With QLINE you have three stations of the queue, and if you need more hardware to complete the entire queue, Advanced Kiosks can help make that happen. Talk to our project consultants to see how to also get a moderator station and a display screen.
This Queuing Solution embraces electronic queuing through our Qline software, which means less money spent on paper, as well as allowing your staff to focus on higher level tasks and cater to more visitors. Not to mention, the wealth of data that will be available to you on customer flow and management through the Qline Software. As for the organization, this automation means that staff can focus on the important things instead of repetitive queries, as well as the ability to process a greater number of visitors. In addition, by being done on a computer kiosk you reduce your dependence on paper meaning less material expenses, and more accurate information saving time and allowing for better customer service.
Visitors are welcomed with a custom message tailored for your organization on a Freestanding Kiosk. Qline then will walk them through a series of steps to collect required information. Steps that you can create or change at any time. When complete, they are added into a queue and can check their status and wait time, either on a lobby monitor (if available), or from a mobile device. A printer on the kiosk can print out a ticket/receipt if requested by the visitor. When their time in the queue is up, an audible ‘ding’ will sound in the lobby accompanied by their name/number flashing on the status monitor, and if requested the visitor will be sent a text. This gives the person waiting peace of mind, flexibility to do something else while waiting, and have knowledge of how long they could be waiting and when it will be their turn.
As for the organization, this automation means that staff can focus on the important things instead of repetitive queries, as well as the ability to process a greater number of visitors. In addition, by being done on a computer kiosk you reduce your dependence on paper meaning less material expenses, and more accurate information collection saving time and allowing for better customer service.
Click here for more information on the Freestanding Kiosk and here for info on Qline
Like what you see, but it doesn’t quite fit the bill? That’s fine. Customization is a big part of what we do, and when it comes to solving your problem, that is our priority. If there is something about this package you would like to change, modify, or swap out, just contact us through the link below and tell us what you need. A member of our team will be in touch to find out the details of your project and how we can best engineer a solution for you.
CONTACT A PROJECT CONSULTANT