Sun City Texas Community Kiosk

• Industry: Community Management / Active Adult Living
• Product: Greeter Visitor Management System and Custom Content Platform
• Kiosk Models: [TBD}
• Zamok Subscription: [TBD]

Background

Sun City Texas is one of the largest 55+ active adult communities in the country, home to thousands of residents across multiple amenity centers, three golf courses, fitness facilities, and an extensive lifestyle program in Georgetown, TX. The community association wanted to give residents instant self-service access to key resources without needing to navigate their full website or wait for staff assistance.

Business Challenge

• Residents had difficulty finding staff contacts, room availability, and community maps quickly
• The existing community website runs behind a login and is restricted to U.S.-based access, limiting kiosk usability
• Staff directories and facility information were buried deep in the website, requiring multiple clicks
• The community needed a simple, touchscreen-friendly interface that elderly residents could navigate intuitively

Solutions Delivered

Advanced Kiosks deployed a custom-built kiosk content platform alongside visitor management:

Project highlights included:

• Custom Resident Services Hub — A clean, card-based homepage providing one-tap access to six core services: Welcome Portal, Staff Directory, Community Maps, Business Directory, Room Directory, and Resident Homepage.
• Staff Contact Directory — A fully searchable, filterable directory spanning 14 departments with phone numbers and email addresses, purpose-built for the kiosk since the existing directory sits behind a secure login.
• Interactive Community Maps — Custom map pages listing all amenity buildings, golf pro shops, and fitness centers with addresses and visual map links.
• Rooms & Facilities Directory — A comprehensive listing of 12 locations and 50+ bookable rooms/facilities across the community.
• External Service Links — Integrated buttons directing residents to ticket purchases, membership renewal, room reservations, DocuSign forms, and the member website login.

The onboarding team collaborated with Sun City’s Information Systems staff to scope the project, recreate restricted content within the kiosk platform, and configure the weather and date/time displays localized to Sun City, TX.

Outcome

• Residents can find any staff member’s contact info in seconds via search or department filter
• Self-service access to community maps, room directories, and key services without staff assistance
• Eliminated the login barrier by recreating restricted content natively on the kiosk
• Clean, accessible interface designed for a 55+ audience with large buttons and minimal navigation depth
• A scalable platform that can accommodate new pages and services as the community grows