How to Update Teamviewer on your Kiosk
Using TeamViewer, we will be able to assist with updating the kiosks and they will be able to have their settings changed within the Zamok Dashboard.
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Freestanding Rental Displays ‘No Signal’ on First Startup
Symptoms: When I plug it in the screen only displays “No Signal” and then goes black. Troubleshooting: Open bottom door of kiosk Plug in all the cables Turn on computer Resolution: The Rental Freestanding Computer Kiosk ships in a crate with the computer...
Can I purchase replacement parts for my kiosk?
You can purchase replacement parts, but only for out of warranty kiosks. Repairing or modifying a kiosk will void the warranty. If your kiosk is still in warranty, we will issue an RMA and repair the kiosk. For more information, and to find out if your kiosk is under...
Replacing an out of warranty monitor
If your monitor is out of warranty and requires replacement, you have the option to either send it to us for either repair or replacement, or to file a repair request directly with the touch screen manufacturer. If you would like to pursue either of these options,...
Can I purchase replacement or extra keys?
Yes! We need the serial number of the kiosk and a proof of purchase. Please submit a technical support ticket here
Can I upgrade my kiosk to Windows 10?
All standard kiosks shipped after 2015 are capable of running Windows 10, since all of the hardware is compatible. That being said, your best option is to return your computers to Advanced Kiosks for reimaging. We have a build of Windows designed specifically for use...Latest Posts
Kiosk Machine Freestanding
Kiosk Machine Ticketing
