Post similar to: How to Scan a QR Code

How to Scan a QR Code

by tyler | Feb 24, 2023

Locate wedge scanner on the right hand side of the kiosk. Open the QR code or barcode on your device. Hold QR code directly beneath the wedge scanner. You will notice a red light emitting from below the scanner if it is on and functioning properly. Once the QR code...

How to Update Teamviewer on your Kiosk

by Chris | Feb 3, 2022

Using TeamViewer, we will be able to assist with updating the kiosks and they will be able to have their settings changed within the Zamok Dashboard.

Freestanding Rental Displays ‘No Signal’ on First Startup

by Chris | Mar 3, 2020

Symptoms: When I plug it in the screen only displays “No Signal” and then goes black. Troubleshooting: Open bottom door of kiosk Plug in all the cables Turn on computer Resolution: The Rental Freestanding Computer Kiosk ships in a crate with the computer...

Can I purchase replacement parts for my kiosk?

by Chris | Mar 3, 2020

You can purchase replacement parts, but only for out of warranty kiosks. Repairing or modifying a kiosk will void the warranty. If your kiosk is still in warranty, we will issue an RMA and repair the kiosk. For more information, and to find out if your kiosk is under...

Replacing an out of warranty monitor

by Chris | Mar 3, 2020

If your monitor is out of warranty and requires replacement, you have the option to either send it to us for either repair or replacement, or to file a repair request directly with the touch screen manufacturer. If you would like to pursue either of these options,...