Description: The Credit Card Interpreter solution does not enter information into fields of a webpage. The webpage is the main URL of the interface, as in, when Zamok loads, the page in question is the home screen. Solution:Â Zamok ‘turns on’ the solution...
Description: During setup, the wrong kiosk profile was selected for Zamok. Resolution: Delete the C:Advanced Kiosks’ Zamok directory. This will reset Zamok, requiring you to sign back in. On sign in, yo will be able to select the correct profile for...
Description: Zamok is not printing PDF files Solution: Zamok uses foxit PDF reader to display PDFs. Follow these steps to troubleshoot issues with printing. Confirm you have the Zamok Solution and have configured it correctly. Confirm a default printer has been...
Having trouble changing the Zamok Homepage URL to Link to Multiple Sites Description: I added multiple URLs to the the Zamok homepage URL and now it does not load my web content  Solution: The Zamok Homepage URL must contain only a single address. If you would like...
Description: Zamok shows an error message, stating there is an unhandled exception (see below). This causes Zamok to crash, or prevents you from accessing certain content Solution: This is due to an improperly configured whitelist. The whitelist MUST be formatted like...
To change the page that the kiosk is locked down to: Press on the ‘Advanced Kiosks’ logo in the top left-hand corner of the interface. Enter your password and press ‘sign in’. You will see a menu appear, click on ‘Configure Kiosk’....
