DO I NEED TO INSTALL A VPN TO MAKE REMOTE CHANGES TO ZAMOK? Zamok does not require remote viewing software to make changes to the application. You may either make changes to the kiosk locally through the Zamok Settings menu OR make changes via the cloud management...
Description: Zamok shows a “.NET Exception” window error message and then crashes when you try and navigate on webpages. Solution: Check the whitelisting format. The whitelist must only contain domains in the following format:...
You can block access to webpages in Zamok by modifying the whitelist in Settings. Once set up, Zamok will only allow users to access the content you specify. Please refer to the Zamok user manual included with your kiosk for more information on how to do this. If you...
Description: When starting Zamok initially, and there is no internet connection, Zamok may show a white screen, with no way to get out of Zamok. Solution: You will need an external keyboard to resolve this issue. You can close Zamok by pressing alt-f4. Check your...
Issue: Zamok displays 403 error when loading Resolution:Â Time was adjusted manually without adjusting the timezone which cause IE to have problems validating cookies. Click on time -> settings -> internet time -> change settings -> update now Relaunch...
Description: Printouts created by Zamok include the page URL and the page numbers. Â Solution: Zamok inherits the settings from Internet Explorer, so we can make changes to Zamok by changing Internet Explorer settings. Open internet explorer click the gear icon on the...
