Kiosk Model: Document Kiosk
Built for High-Traffic Government & Institutional Environments
A heavy-duty self-service kiosk that lets users scan, submit, and print documents without staff assistance — engineered for durability, security, and 24/7 deployment.
WHAT THIS KIOSK DOES
A Self-Service Station for Every Document Task
This kiosk allows users to complete document-based tasks without staff assistance. It streamlines form submission, document access, scanning, and printing in high-traffic environments where manual processing creates delays.
Instead of relying on staff for repetitive requests, users can independently complete transactions — reducing wait times and improving overall service efficiency across your facility.
01
Form Submission
Users fill and submit digital forms directly at the kiosk — no paper, no staff handling.
02
Document Scanning
Physical documents are scanned and digitized on the spot, then routed to the right destination.
03
On-Demand Printing
Forms, receipts, and confirmations print instantly — no separate print station required.
04
Document Access
Users retrieve records, case info, or personal documents securely without clerk involvement.
HOW IT WORKS
Simple by Design. Powerful in Practice.
The kiosk guides users through every step — no training, no instructions, no staff needed.
STEP 01
Select a Service
The user approaches the kiosk and selects the document task they need from a simple on-screen menu. No instructions required.
STEP 02
Scan or Submit
Documents are placed on the scanner or a digital form is completed via touchscreen. The kiosk guides each action step by step.
STEP 03
Print or Confirm
Documents can be scanned, printed, or submitted digitally. The user receives a confirmation receipt before the session closes.
STEP 04
Transaction Complete
The transaction is completed without requiring staff intervention. Data routes automatically to your backend system, fully logged.
WHEN TO USE THIS
Is This the Right Solution for Your Environment?
This kiosk is best used in environments where document volume is high and staff time is limited.
- There is a high volume of document requests coming through daily
- Staff are frequently interrupted for routing, repetitive tasks
- Long lines or wait times are impacting service efficiency
- Users need independent access to forms, records, or document services
If your team spends time handling repetitive document-related requests, this kiosk can automate those interactions and free up staff for higher-value work.
Government & Public Services
Permit offices, licensing bureaus, and municipal buildings handling citizen document requests daily.
Courts & Legal Facilities
Clerk windows processing filing requests, case documents, and fee payments at high volume.
HR & Corporate Onboarding
HR teams managing new hire paperwork, benefits enrollment, and employee document collection.
Health & Social Services
Intake stations, insurance form collection, and patient documentation in high-traffic facilities.
Why Choose the Document Kiosk?
Robust Security
Advanced security features to protect sensitive information.
User-friendly interface
Intuitive design for easy navigation and interaction.
Customizable
Tailored solutions to meet the unique needs of different industries.
24/7 Availability
Round-the-clock access for users.
Standard Features
- 19” LCD Touchscreen Display, 4:3 aspect ratio
- 14-Gauge All-Steel Enclosure
- Standard Black Powder-Coated Finish with Silver Doors
- Intel® Multi-Core Processor (2.0 GHz or Higher) or Equivalent Enterprise-Class CPU
- 120 GB Solid State Drive (SSD)
- Windows 11 Professional
- Zamok™ Security Lockdown Software (30-Day Trial, Removable)
- Built-in Web Camera
- Integrated Monochrome Laser Printer (ships separately in manufacturer packaging; paper not included)
- Adjustable Printer Shelf
- All-Metal Backlit Keyboard with Touchpad
- Amplified Stereo Speakers
- Internal Thermally Controlled Cooling System
- Built-In Surge Protection
- WiFi and Ethernet Connectivity
- 5-Foot Power Cord (Standard 110V)
- Lock and Key Access (Two Keys Included)
- Mounting Hardware for Wall or Floor Anchoring
- Leveling Feet
- Knockouts for Field-Installed Options (Scanner, Side Table, Thermal Printer)
- Electrical components are tested and compliant with applicable UL and FCC standards.
- Modular Design for Ease of Maintenance
- Setup Instructions and User Manual
- 3-Year Return-to-Depot Parts Warranty
Optional extended and on-site service programs available.
Resources
Download Brochure
Download Owner’s Manual
Download Dimensional Drawing
3 Year Warranty
GSA Contract Holder
Made in the USA
Industry Examples
Document Kiosks for Courthouses
Price William County Courthouse
Advanced Kiosks rolled out six Document Kiosks initially, later expanding to 11 locations—including county administrative buildings and public libraries—fully funded by Virginia Technology grants. Hardware and software upgrades included:
- Kiosk Office Suite document management solution with secure file uploads, human detection for workflow initiation, and improved admin dashboards
- 24/7 kiosks in courthouse, libraries, and administrative centers
- Multilingual interface supporting dozens of languages via dropdown
- ADA-compliant hardware and software for accessibility
- Service suite: marriage licenses, gun permits, fee and tax payments, notary services, deeds, case info, and voter registration
Document Kiosks for Law Enforcement
Itasca County, MN Sheriff’s Office
Advanced Kiosks delivered a fully turnkey Document Kiosk system to the Itasca County Sheriff’s Office, powered by the Kiosk Office Suite. The solution included secure user access, form automation through ZAMOK™ Kiosk Management Software, FaceLock™ Session Security, and the eForms Assistant™.
Document Kiosks for Housing Authorities
Olmsted County Minnesota Housing and Redevelopment Authority
Olmsted County, Minnesota’s Housing and Redevelopment Authority (HRA) collaborated with Advanced Kiosks to revolutionize their service delivery by introducing an innovative self-service solution. Faced with the challenge of streamlining operations and reducing time spent on routine tasks, the HRA implemented a pilot program with an initial test kiosk from Advanced Kiosks.
Read more about Olmsted County.
Reno, NV Housing Authority
Advanced Kiosks delivered a self-service solution using a Document Kiosk powered by ZAMOK™ Kiosk Software, configured to meet the needs of residents, landlords and housing applicants.
Read more about Reno, NV Housing Authority.
Pittsburg, CA Housing Authority
Advanced Kiosks deployed a Document Kiosk equipped with the Kiosk Office Suite system, a turnkey solution designed to digitize and automate front-desk document processing.
Read more about Pittsburg, CA Housing Authority.
Botswana Power Corporation
Advanced Kiosks provided a suite of six self-service kiosks, each running the ZAMOK™ Kiosk Office Suite, configured to deliver secure access to HR resources while supporting 3rd-party system integration with SAP.
Key capabilities include:
- Secure document scanning and submission
- Access to staff directories and HR forms
- Incident reporting tools for workplace safety or HR concerns
- Video conferencing with HR staff for remote support
- Email access for internal communications
- Seamless integration with BPC’s SAP platform for real-time HR interaction
Hennepin County Health & Human Services
As part of its effort to help provide a range of affordable housing options and services across income levels, the county has fully committed to automation, signing on for 3 more years of Zamok Kiosk Management Software. Well-known as a trendsetter in the state of Minnesota, Hennepin County has partnered with Advanced Kiosks to deploy a total of 27 kiosks in a variety of locations, including in government buildings, libraries, and on the campus of the University of Minnesota.
In addition to accepting applications for housing and connecting residents to services via an included VOIP handset, the kiosks allow residents to apply for healthcare and other benefits, scan documents, print forms, register to vote and more.
Next Steps in Your Kiosk Journey
Explore Your Industry
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See Other Projects
Browse our customers and projects to see the variety of solutions we have developed in the past!
Software Evaluation License (Security Policy)
Included with all Advanced Kiosks systems. Each unit ships secured with Zamok software to prevent unsecured public operation during transit, staging, and deployment. A 30-day evaluation license is activated upon first system boot. At the conclusion of the evaluation period, the kiosk will enter a locked state and will not operate unless a license is activated or the software is removed in accordance with the provided instructions.
Software Licensing & Configuration
Software licensing, application configuration, and workflow customization are provided under separate line items as specified on the purchase order.
Accessibility Notice: This kiosk platform is designed to support ADA-accessible deployments when installed in accordance with ADA reach and operability guidelines and configured with accessibility-enabled interface software such as Zamok Software. Accessibility features and capabilities depend on selected software modules and configuration. Final compliance determination rests with the deploying entity and applicable regulatory requirements.
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