Kiosk Model: Merchant Max

Memorial Brick Finder Kiosk for Museum Visitors

Marine Corps Heritage Foundation – National Museum of the Marine Corps

The Marine Corps Heritage Foundation implemented a Merchant Max kiosk to support a custom brick-finder system, allowing visitors to locate memorial bricks placed throughout the museum grounds. With more than 30,000 dedicated bricks on site, the kiosk ensures families, veterans, and guests can search, explore, and connect with Marine Corps history.

• Custom brick database interface designed for memorial navigation
• Merchant Max kiosk hardware configured for high-volume museum use
• Search functionality to locate one of 30,000+ engraved bricks

This installation enhances visitor experience by making historical recognition interactive, accessible, and deeply personal.

Secure Information & Access Kiosk for Corrections Facilities

State of New Hampshire – Department of Corrections

The State of New Hampshire Department of Corrections deployed a Merchant Max kiosk configured with a secured WordPress-based interface, hosted through the Zamok managed browser. This solution provides controlled access to internal information while maintaining strict security protocols required for correctional environments.

• Merchant Max kiosk hardware designed for secure institutional use
• WordPress-driven user interface hosted through Zamok’s locked-down browser
• Controlled access environment suitable for DOC security requirements

This deployment demonstrates how self-service technology can operate effectively within high-security government environments through careful interface control and reliable kiosk management.

Visitor Management Kiosk for Courthouse Check-In

Loudoun County, Virginia – Clerk of Circuit Court

Loudoun County deployed a Merchant Max kiosk configured with a customized version of the Greeter Visitor Management System to streamline courthouse check-ins and visitor flow. The interface was tailored to meet the needs of court operations, improving efficiency and providing a professional self-service experience for the public.

• Merchant Max hardware installed for courthouse lobby use
• Greeter VMS interface customized for court visitor check-in and queue flow
• Self-service information kiosk designed for fast, autonomous interaction

This installation demonstrates how self-service can simplify government visitor management while reducing front-desk load and improving public-facing experience.

Self-Service Vision Screening & Retail Kiosk

Devlyn Optical – Merchant Max Retail Deployment

Devlyn Optical implemented an eye-catching Merchant Max kiosk as a self-service retail solution, offering customers the ability to manage their vision needs independently. Installed inside grocery stores for high-visibility access, these kiosks allow users to screen eye health, upload prescriptions, and even purchase glasses or contact lenses without staff assistance.

• Self-service vision screening for quick, convenient eye wellness checks
• Prescription upload capability for instant record handling and verification
• Retail purchasing interface for eyeglasses and contact lenses
• Placed inside grocery stores for accessibility and everyday consumer use

This deployment demonstrates how retail environments can leverage self-service technology to expand service hours, reduce queue pressure, and provide customers with a modern purchasing experience.

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