Kiosk Self-Service Knowledgebase

Description:
Kiosk shows “Sorry, this kiosk is offline, Internet connection is down” upon kiosk restart, but then that goes away after pressing the home button. 
 
Solution:
This issue means that it is taking longer for the kiosk to connect to the internet than it takes to start Zamok. Ensure that if you are using wireless, that the antenna is still attached to the kiosk and fully screwed on. Consider using a wired Ethernet connection if possible and contacting your Network Administrator.

Energy G Icon

CALL US FOR IMMEDIATE ANSWERS

1 (603) 865-1000 Mon-Fri 8:30 am-5 pm (EST)

Energy G Icon

SCHEDULE YOUR CONVERSATION

Set your own appointment with a self-service expert. Choose your own date and time for the conversation.
CLICK HERE

Energy G Icon

CHAT WITH ADVANCED KIOSKS AI

Get quick answers regarding anything on our website.
CLICK HERE

Energy G Icon

REQUEST PRICING AND/OR DETAILED INFOMATION

Fill out our contact form to connect with an expert.
CLICK HERE

This will close in 20 seconds

This will close in 0 seconds

This will close in 0 seconds

This will close in 0 seconds

This will close in 0 seconds

This will close in 0 seconds

This will close in 0 seconds

This will close in 0 seconds

This will close in 0 seconds

This will close in 0 seconds

This will close in 0 seconds

This will close in 0 seconds