Greeter Visitor Management System
Automate Your LobbyÂ
Our cutting-edge solution ensures visitors are greeted warmly and their needs are addressed efficiently. Visitors can search for companies, departments, or individuals, make calls, send text messages, and receive detailed wayfinding directions—all in one place.
Security & Convenience
Our proprietary Zamok kiosk management software secures the kiosk while enhancing its functionality by interacting with peripherals such as printers and cameras. The sign-in feature, complete with a printed name tag, ensures a secure and professional visitor experience.
Customization is Key
We tailor the interface to match your brand and visitor management process, ensuring seamless integration with your existing systems. This personalized touch guarantees your lobby reflects your organization’s identity and provides a cohesive visitor experience.
The Greeter Visitor Management System Feature Videos
Greeter Visitor Management System Features
Comprehensive Visitor Information Access
Visitors can seamlessly access a wealth of information specific to your office or building, including detailed floor plans, current event schedules, departmental directories, and visitor guidelines, all from a single user-friendly interface. Our dedicated onboarding team will work closely with you to customize and optimize the interface to meet your unique needs.
Interactive & User-Friendly Interface
Featuring an intuitive touch-screen custom interface, our system ensures straightforward and efficient navigation and information retrieval for all users, regardless of their technical skill level.
Real-Time Updates
Stay updated with the latest information on meetings, announcements, and other critical updates in real time. Our onboarding team will help integrate your existing media to ensure the User Interface remains current and self-updating.
Multilingual Support
To accommodate a diverse range of visitors, the system offers multilingual support, breaking down language barriers and enhancing accessibility for everyone.
Durable & Aesthetically Pleasing Design
Built to withstand high-traffic environments, our visitor management kiosks are robust yet aesthetically pleasing, seamlessly fitting into various office settings. Select from our range of kiosk models to find the perfect match for your needs.
Check-In/Check-Out Functionality
Streamline visitor management with our efficient check-in/check-out system. Track visitor arrivals and departures effortlessly, ensuring accurate records and enhanced security.
Logs and Name Tag Printing
Maintain detailed visitor logs and print customized name tags instantly. This feature ensures that all visitors are easily identifiable and tracked throughout their visit.
Welcome Video
Enhance the visitor experience with a welcome video that provides essential information and sets a positive tone from the moment they arrive.
Email Collection for Notifications and Updates
Gather visitor emails to keep them informed about upcoming events, meetings, and important updates, ensuring they stay connected and well-informed.
Enhanced Visitor Experience
Serve as the central point for visitors to learn about your office or building, its departments, and upcoming events, enriching their visit and simplifying navigation.
Support for Smart Building Initiatives
By integrating with other smart building technologies and data sources, the Visitor Management System supports broader smart building initiatives, contributing to a more connected and efficient workplace.
Reduced Staff Workload
Available around the clock, our kiosks can significantly reduce the workload on your reception staff, allowing them to focus on other essential tasks.
VOIP/Text Notifications
Keep visitors and staff informed with real-time VOIP and text notifications. This feature ensures that important messages are communicated quickly and efficiently.
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How the Visitor Benefits:
- Interactive maps and wayfinding
- Person & Department Search
- Translation and Accessibility features
- One-touch calling to any person or Department
- Check-in/Check-out
- Onscreen translation
- 24/7 access to services
How the Building Benefits
- Reception Service for Visitors
- Security
- Easy to update content
- Branded to your look
- Configured to your needs
- Advertising space
- Comes Fully assembled and software loaded. Easy installation
- 24/7 support
Onboarding Includes Customization
Our onboarding team will work with you to Customize the interface to seamlessly reflect your brand’s identity, ensuring every interaction leaves a lasting impression. Whether tweaking layout, colors, or even adding specific features, our system adapts to meet your unique needs. From visitor check-in to data collection, every aspect can be tailored to streamline your operations and enhance user experience.
This ensures a professional appearance that aligns with your identity. Incorporate your logo, color scheme, and design elements to create a personalized and welcoming experience for your visitors. Easily update and manage the information displayed on the kiosks, including maps, directories, and visitor guidelines, to ensure they are always current and relevant.
Bonfiglioli
Bonfiglioli, an industrial manufacturing company with a global presence, reached out for assistance with implementing a new visitor management system for their brand new lobby.
Left: OUT OF THE BOX – Right: CUSTOMIZED INTERFACE & FUNCTIONALITY
Experience the difference with Advanced Kiosks. Our dedicated onboarding team will transform your visitor check-in kiosk, creating a welcoming and efficient interface that leaves a lasting positive impression on your visitors. Unless you have a lot of time to configure, test, and install, let us handle the customization work for you!
Visitor Management System Software Interface
The interface below is highly configurable to suite your needs. In our on boarding process we can change the layout, colors, imagery as well as add/remove/organize buttons and functionality.
What You Can Expect from an Advanced Kiosks Project
Embarking on an Advanced Kiosks project is a journey tailored to your company’s needs, from initial consultation to final delivery. Here’s what you can expect as we customize your project to perfection. With Advanced Kiosks, you don’t just get a kiosk; you receive a unique user interface designed to showcase your community and its unique identity.
At the 01 Free Consultation Call stage, we delve into several key points:
- Understanding Your Requirements: Our experts will take the time to listen carefully to what you're trying to do, your needs, objectives, and budject.
- Vision Exploration: We'll discuss your vision for the project, including the goals you aim to achieve and the outcomes you envision. This allows us to align our recommendations with your overarching vision and objectives.
- Tailored Recommendations: Based on our understanding of your requirements and vision, we'll provide tailored recommendations and insights. This may include suggestions for hardware options, software features, customization opportunities, and project implementation strategies.
- Answering Your Questions: Throughout the consultation call, we encourage you to ask any questions you may have. Whether it's about our process, the capabilities of our solutions, or specific project considerations, we're here to provide clarity and guidance.
Overall, the consultation call serves as the foundation for a collaborative partnership, where we work together to shape a solution that meets your needs and exceeds your expectations.
After the initial consultation, expect to receive follow-up emails. These are long emails will include:
- Product Brochures: Detailed brochures outlining the features, specifications, and benefits of our solutions. These brochures provide a comprehensive overview of our products, helping you understand their capabilities and suitability for your project.
- Pricing Sheets: We offer transparent pricing sheets that outline the costs associated with our products and services. We aim to provide clear and concise pricing information, empowering you to make informed budgetary decisions.
- Relevant Industry Information: We'll also share relevant industry insights, case studies, and success stories to further illustrate the value and impact of our solutions. This information helps you gain a deeper understanding of how our products can address common challenges and deliver tangible benefits.
By providing these resources, we aim to ensure you have all the necessary details to evaluate our solutions and make informed decisions that align with your project goals and budgetary considerations.
Following our consultation and provision of relevant information, when you're ready to move forward, we'll send you a comprehensive quote or proposal tailored to your specific needs and requirements. This document will outline:
- Scope of Work: A detailed description of the proposed project scope, including the objectives, deliverables, and timeline.
- Cost Breakdown: Transparent pricing breakdown detailing the costs associated with hardware, software, customization, onboarding, support, and other relevant services.
- Customization Details: Information on how we'll customize our solutions to meet your unique needs, including branding, user interface design, content creation, and integration requirements.
- Terms and Conditions: Clear terms and conditions governing the proposed engagement, including payment terms, warranty coverage, and service level agreements.
- Optional Add-Ons: Any optional add-on services or features that you may consider to enhance the functionality or value of the project.
Our goal with the quote or proposal is to provide you with a comprehensive overview of the proposed solution, its associated costs, and the terms of engagement. This document serves as a basis for further discussion and ensures alignment between our offerings and your expectations.
Once we receive your payment or purchase order, we officially kick off the project.
This step marks the beginning of our collaborative journey to bring your customized solution to life. You will receive paperwork from our accounting department and an introduction to your dedicated Onboarding representative.
Concurrently, our hardware team will start building your project according to the specifications outlined in the proposal.
When your order is placed, your CityGuide hardware is queued for production. Our state-of-the-art facilities are ready to bring your vision to life, crafting robust kiosks built to withstand the demands of public spaces.
Quality and durability are our top priorities. Onboarding will keep you up to date on where your kiosk is in the production schedule and inform you when it will ship.
During the Customer Onboarding phase, our dedicated team will collaborate closely with you to tailor every aspect of your project to perfection. Here's what you can expect during this phase:
- Initial Consultation: We'll kick off the process with an in-depth consultation to understand your goals, preferences, and requirements. This allows us to gain insights into the specific features you want to incorporate into your project.
- Branding and Design: Our team will work with you to customize the branding and design elements of your kiosk, ensuring that it reflects your brand identity. This includes selecting color schemes, fonts, logos, and other visual elements to create a cohesive and visually appealing user interface.
- Content Creation: We'll assist you in curating and creating compelling content for your CityGuide kiosk, including event listings, public service directories, tourist attraction details, and other relevant information. Our goal is to ensure that the content is informative, engaging, and tailored to meet the needs of your community.
- Functionality and Features: We'll collaborate to determine the specific functionalities and features you want to incorporate into your user interface kiosk. Whether it's real-time event updates, interactive maps, multilingual support, or QR code integration, we'll customize the User Interface to meet your requirements.
- User Testing and Feedback: Throughout the customization process, we'll conduct user testing and solicit feedback to ensure the kiosk meets your expectations and requirements. Based on your input, we'll make any necessary adjustments and refinements, ensuring that the final product is precisely tailored to your needs.
- Training and Support: Once the customization process is complete, we'll provide comprehensive training to ensure you and your team are fully equipped to manage and operate the kiosk effectively.
Additionally, our dedicated support team will be available to provide ongoing assistance and support whenever you need it.
Overall, our Onboarding and Customization process is designed to provide you with a tailored solution that meets your specific needs and requirements. We're committed to ensuring that your kiosk project is a valuable asset that enhances engagement, convenience, and connectivity.
During the customization phase, our team works closely with you to tailor every interface aspect to your specifications.
We integrate your branding elements, design preferences, and desired functionalities into the CityGuide kiosk. This includes adjusting the layout, color scheme, content, and interactive features to create a seamless and engaging user experience.
Communication and collaboration are paramount throughout this process. We prioritize your feedback and input to ensure that the final product aligns with your expectations and meets the unique needs of your community. Our goal is to fine-tune the kiosk to perfection, delivering a solution that not only informs and engages but also enhances the overall experience for users interacting with your kiosk.
At this phase, we also focus on setting up higher-level workflows and testing them as needed. This involves implementing QR codes, integrating third-party web-based apps, ensuring seamless translation, and enhancing accessibility features.
- QR Codes: We create and integrate QR codes to enable users to access specific features or information conveniently on their mobile devices.
- Third-Party Web-Based Apps: We set up secure browser windows within the kiosk interface to host third-party web-based applications, expanding the functionality and utility of the system.
- Translation and Accessibility Features: We ensure that the kiosk interface supports multilingual options and complies with accessibility standards, making it inclusive and accessible to all users, including those with disabilities. Testing is conducted to verify the effectiveness and usability of these features across different scenarios and user interactions.
By meticulously configuring these workflows and conducting thorough testing, we guarantee that the system is equipped to deliver a seamless and comprehensive experience to users, regardless of their language preferences or accessibility needs.
Software installation is where the magic happens. Our skilled technicians install and configure the latest software tailored to your needs. Say goodbye to generic solutions and hello to a fully customized interface, designed to engage and inform your audience. Here, hardware is tested with your customized software to ensure proper configuration.
During this phase, our team meticulously assembles the kiosk hardware according to your specifications. This includes integrating all components and peripherals required for optimal functionality. Once assembled, the customized software is installed and tested to ensure seamless compatibility with the hardware components.
Our technicians conduct thorough testing to verify that the software operates smoothly and efficiently on the kiosk. Any adjustments or optimizations are made as needed to ensure that the final product meets our high standards of performance and usability.
By combining expert hardware assembly with tailored software installation, we ensure that your kiosk project is not only visually appealing but also fully functional and ready to deliver an exceptional user experience.
Before shipping, each kiosk product undergoes a meticulous burn-in process. This rigorous testing ensures that every component meets our high-performance standards.
In addition to hardware testing, a Project Manager conducts a final review of the kiosk software. This comprehensive assessment includes evaluating the user interface layout, workflow design, and functionality to ensure an intuitive and seamless user experience.
During this review meeting, the project manager provides feedback on the customization efforts, highlighting areas of success and addressing any potential improvements. This collaborative discussion ensures that the product meets your expectations and aligns with the unique needs of your community.
Furthermore, we document each kiosk configuration in our CRM for technical support. This documentation ensures that our support team has access to detailed information about your product, facilitating efficient troubleshooting and resolution of any issues that may arise.
With thorough testing and documentation in place, your product is ready to deliver exceptional experiences from day one.
Your customized kiosk project is now ready to be deployed in your community. With meticulous attention to detail, we ensure that every component, from hardware to software, is in place and ready for deployment.
Our team carefully packages your product to safeguard it during transit, ensuring that it arrives at its destination in pristine condition. Whether your installation site is within your town hall, tourist center, public square, or any other location, we ensure the shipping process is seamless and secure.
Upon receiving your kiosk, installation is straightforward and hassle-free. Our comprehensive installation instructions guide you through the process, allowing you to set up your kiosk quickly and efficiently. Should you require any assistance or support during the installation process, our team can provide it.
With its personalized interface and comprehensive features, your kiosk project is poised to become an invaluable resource for your community, fostering connectivity, convenience, and engagement.
Greeter Visitor Management System Kiosk Models
With 20 different kiosk models to choose from, the following are the most popular for our Greeter Visitor Management System package.
“I would like to thank you for helping us create a very successful Veterans Memorial event on May 31, 2024, at the Roslyn, Washington Historical Cemeteries. Your technical expertise in working with us to create a user friendly platform for Veteran families and friends was a big success.”
–Â Richard Watts, Roslyn Cemetery Commission
Frequently Asked Questions
Can we use a different kiosk than your recommended models?
- Yes! Contact one of our experts to determine the best fit for your situation.
Do I need an internet connection for my Kiosk?
- Features including remote updates and VOIP calling of building residents require an Internet connection.
Do I need a phone line?
- As long as you have an Internet connection a phone line is not required.
What are the yearly costs?
- Prices vary depending on the kiosk model you select and the features you include. Contact one of our experts for specific pricing.
How do I need to get started?
- Just contact one of our experts. We’ll assist you in determining the best solution to fit your needs.
Can I make changes to the interface?
- Yes, the kiosk interface can be customized to your specifications.
I do not have a IT department do I need one?
- No! Advanced Kiosks offers 24/7 technical support. Our support department can access your kiosk remotely and solve most issues without the need for a site visit.
What if the kiosk breaks?
- Advanced Kiosks offers a three-year warranty on its kiosk hardware. Just contact us if there’s an issue.
Is there any limit on the number of calls visitors can make?
- No! Our kiosks have already been used to make more than 50,000 VOIP calls.
What about Spanish visitors will it translate this?
- Yes, the kiosk can be programmed to provide services in a variety of languages.
How fast are the text messages?
- As fast as they would be when sending a text from your mobile phone!
Why would I need a wayfinding kiosk?
- If you manage a medical complex, college campus, memorial garden or other large facility where visitors may be unsure of their destination, a wayfinding kiosk is a must.
What are the benefits of a wayfinding kiosk?
- The main benefits of a wayfinding kiosk include helping visitors find their destination quickly and easily. Facilities can provide an outstanding experience for their guests without the need for additional staff.
Can wayfinding services be provided in multiple languages?
- Yes! Our kiosks can be programmed to deliver services in a variety of languages.
Can my kiosk be customized?
- Absolutely! The kiosk display and wayfinding software can be adapted to meet your specific needs.
Receive Brochure, Information & Pricing
Thank you for your interest in our kiosks! By providing your email address, you’re taking a step towards detailed, personalized information about our products.
Here’s what you can expect:
- Privacy Respect: We value your privacy. Your email address will be used solely for the purpose of providing you with the requested information and updates from Advanced Kiosks. We do not share your personal information with third parties without your explicit consent. See our Privacy Policy here
- Opt-out Anytime: We strive to send only valuable information. However, if you no longer wish to receive these communications, you can easily unsubscribe at any time via a link in every email.
- Immediate Access to Pricing: Once you submit your email, you will receive an immediate response with detailed pricing information for the products you are interested in. This helps you plan and budget for your project without any delays.
- Customized Solutions: We’ll tailor our communications to your specific needs and interests based on the information you provide.
- Expect emails that detail product features, customization options, and solutions that best suit your requirements.
- Exclusive Updates: You’ll receive updates on new product launches, enhancements to our current offerings, and special promotions that are exclusive to our email subscribers.