Other Zamok guides in this set
Run your whole kiosk fleet from one dashboard
Zamok is Advanced Kiosks premier kiosk management plaform. Here is where your kiosks live once they hit the floor. Check what's online, pull usage reports, push new settings, and redesign the screen your visitors touch — all from a browser, without driving out to the site.
This is a short visual overview of the fleet-management side of Zamok. Seven menus, in the order you'll meet them.
Three Things to Have Ready
You'll get the most out of this guide with the dashboard open in another tab.
An Active Account
Your kiosks ship tied to a Zamok organization. If you haven't been invited yet, ask your administrator to add you under Managed Accounts.
Your Login
Sign in at kioskdashboard.com. Everything in this guide happens in that browser tab — nothing to install.
Ten Minutes
Work the seven menus in order and you'll know where to find fleet status, reports, permissions, settings, and the homepage editor.
Our Onboarding Department walks your team through all of this step by step. They lead the configuration, training your staff along the way
Your Fleet, at a Glance
This is the first screen you land on after logging in, and for most people it's the one that stays open. It shows the health of every kiosk you manage in a single list.
- Online status and general health — see instantly which kiosks are reporting in and which ones need a look.
- Names and install locations — rename a kiosk or update where it lives so the rest of your team knows what they're looking at.
- Take a screenshot — see exactly what's on the screen right now, without driving out to the site.
- Lock for maintenance — pull a kiosk out of service while someone works on it.
- Restart remotely — reboot the kiosk application or the whole computer.
A quick screenshot usually tells you whether a kiosk is genuinely stuck or just sitting on an idle screen.
See How Your Kiosks Are Actually Being Used
Every report can be filtered by time range and downloaded as a CSV, so it's easy to pull numbers for a monthly update or a budget request. These are the logs people check most.
- Session Log — how many sessions ran on each kiosk, and when each one started and ended.
- Navigation Log — which web pages were visited on the kiosk, and when.
- Homepage Log — which homepage template buttons were pushed, and at what time.
- Hardware Logs — VOIP and scanning activity: documents scanned per day, calls placed, which kiosk, and how long each call lasted.
- Welcome Video Log — when the welcome video (face detection) was triggered. A good read on people who saw the kiosk but decided not to use it.
- Settings Change Log — which account holder changed a setting, what they changed, and when.
Compare the Session Log against the Welcome Video Log to see how many people walked up versus how many actually used the kiosk. That gap is usually a placement or signage problem.
Decide Who Can Touch What
Administrators add new users to the Zamok platform here. You can change names, reassign roles, or delete accounts entirely. Access is scoped by role, so a front-desk staffer can review reports without being able to reconfigure the fleet.
- Add a new user and assign their role in the same row.
- Reassign roles as responsibilities shift — no need to delete and re-invite.
- Remove access the moment someone leaves the organization.
Read-only. Can view settings, reports, and interface layouts, but can't change anything.
Can view and change settings, reports, and interface layouts.
Everything an Editor can do, plus the ability to create new admins.
Two Organization Admins on the account saves a support call when the primary admin is out of office.
Where Your Fleet Gets Configured
Almost everything configurable about your kiosks lives here. Each feature gets its own settings card with fields you can adjust to fit how your building actually runs. You can also create and view kiosk overrides from this section, so a single kiosk can behave differently from the rest of the fleet.
Some of the cards people change most often:
Session
Set how the session timer looks, how long a kiosk waits before the timer appears, and how long before the session ends.
On-Screen Keyboard
Adjust the keyboard's font size, key size, whether users can move it around the screen, and other typing behavior.
Screen Saver
Configure what shows when the kiosk is idle. Use it to share important messages or pull attention toward the unit.
Web Filter
Define exactly which sites the kiosk is allowed to visit and which are blocked — the core of keeping a public terminal on task.
GreenTimer
Put the fleet on a sleep schedule. Lower power draw overnight, longer hardware life, nobody flipping switches at closing time.
Document Scanning Workflows
Customize the scanning process by asking additional questions and writing your own usage instructions.
Change shared settings for the whole fleet first, then use a kiosk override only where a location genuinely needs different behavior. It keeps everything else consistent.
Your Login, Your Contacts, Your Subscription
The Account menu covers your own credentials plus the people your kiosks route work to.
- Update your credentials — change the email address and password you use to log into the platform.
- Manage contacts — create, edit, and view the contacts on the account.
- Route VOIP and scanning — those contacts determine who receives calls from a kiosk and where scanned documents land.
- Build contact groups — organize contacts by department or shift so routing stays tidy as the list grows.
- Check your subscription — view your current Zamok subscription status.
Contacts are what make "Call For Assistance" and "Submit Paperwork" useful. If a kiosk action isn't reaching anyone, this is the first place to check.
One Home for Every Asset
The Library is where you upload, view, and delete the assets used across your Zamok workflows and the homepage editor. Logos, background images, screen-saver clips, and welcome videos all live here, so you're picking from a known-good list instead of hunting for files every time you build a screen.
- Upload once, reuse everywhere — assets are available to the homepage editor and your workflows.
- Review what's there before you build, so screens stay on brand.
- Delete what's stale and keep the list short enough to be useful.
Design the First Screen Visitors Touch
The homepage is what greets people when they walk up to your kiosk, and this is where you build it. Point the kiosk at a URL of your choosing, or use the configurable template and lay the screen out yourself.
- A true WYSIWYG editor — template layout, font sizes and styles, colors, icons, slideshows, action buttons, and image backgrounds, all updating as you work.
- Custom CSS on any widget — drop down a level when a design needs something the controls don't cover.
- Wire buttons to Zamok actions — attach VOIP calling or document scanning straight to an action button, or point it at a URL instead.
- Complete revision history — every version is kept, so you never have to worry about losing a previous interface.
People walk up to a kiosk with one task in mind. Keep the homepage to a handful of large, plainly labeled buttons that read from six feet away.
Where to Go Next
Sign in and walk these seven menus with your own fleet in front of you.