For about a decade now, self check in kiosks at the airport have been implemented to cut down on increasing wait times and give passengers multiple check in options. As a result, major airports saw wait times drop 30% from 27 minutes to under 20 minutes average wait at check in. After witnessing the immediate benefits of an airport kiosk, the self service technology industry began to plan what else computer kiosks could do for airports and the thousands of travelers passing through each day.
Advanced Kiosks manufactures high quality commercial grade interactive kiosks for airports and many other industries. Our hardware is designed to hold up in high traffic heavy usage environments and is compatible with all the major web based software options. We offer a variety of interactive kiosk models, all of which come with built in software to give total administrative control over interface. Our Homepage Solution software presents the user with easy to navigate buttons to access any combination of services that you wish to provide. Use self check in kiosks at the airport to only display your existing airport management software or easily configure the kiosk to offer access to multiple websites or tools for the traveler.
Top 5 uses for self check in kiosks at the airport
Airport Wayfinding and Navigation
Local Hotel, Food, and Entertainment Information
We have all had the experience of exiting a long flight and having no knowledge of the area you’ve landed in. An airport kiosk can be placed right in the pickup/ transportation zone that provides information about local accommodations, hotels, restaurants, and entertainment. This is a great way for the city to advertise up and coming shows, concerts, casinos, sports events, and more. By giving a visitor all the opportunity to get a taste of the city’s best, they are more likely to come back. This improves the visitor experience, while increasing local tourism. A popular airport kiosk for this purpose is an outdoor airport kiosk with homepage software for easy navigation.
Airport Lost and Found
Advertisements and Promotion
The average person is using touch screen technology more and more each year and we are trained as a society to pay attention to something when presented on a screen. As a result, airport kiosks are an ideal vehicle for advertisers to effectively get a message out to the public. This can be a great way to generate revenue to fund the kiosk or software options, engage tourists to use local businesses and communicate any other kind of promotion that might benefit the airport such as parking notices or policy reminders. This sort of function can be implemented in the form of smaller ads or reminders that accompany other select content or as large visual splash screens and screen savers when the airport kiosk is not being used. Not only is this ROI aspect seen in dollars, this is also a great way to incorporate customer surveys and get real public feedback about the facility and identify needs. Having satisfied customers is arguably the best ROI you could ask for.
Airport Security Warnings
The list of potential uses for airport kiosks is growing, with new and improved software platforms becoming available as well as custom solutions. Advanced Kiosks hardware offers a high quality, multi functional, modern and compatible means of putting these tools at the user’s fingertips.
The self service industry is always looking for new ways to improve the customer experience, reduce costs and resources, and increase ROI for businesses. If you would like to learn more about our hardware and software services, give us a call at (603)865-1000.