Kiosk Knowledgebase
Kiosk Printers
Advanced Kiosks knows your kiosk printer provides great value to your self-service kiosk project. Let our Kiosk Knowledge Base help with your issue. Are any of the following articles listed below similar to your problem? Click an article to find out more. For further assistance, please visit our product documentation pages, create a support ticket or call one of our technical support experts at (603) 865-1000.
Thermal receipt printer cutting off right margin (ZEBRA KR203)
ISSUE: printing with thermal printer caused the right margin to cut off. RESOLUTION: by manually adjusting the printers preferences (open devices+printers, right click printer, paper/quality tab, "advanced..." button, "graphic" heading, "scaling") and setting the...
Receipt printer will not cut paper
Issue: When I print with my receipt printer, it does not cut off the paper for the user to grab when it's done printing. Troubleshooting: Confirm the printer settings have the CUT feature enabled. Review the device manual for detailed instructions for setup and...
Laser printer is printing faded documents
Description: The Document Kiosk laser printer is printing faded prints. Solution: This can happen due to a dirty sensor inside the printer. This sensor is very easy to access and clean. Use the big button on the front/top/left of the printer to open the top tray of...
Where can I buy paper for 8.5 (8) inch Thermal Printer?
Customers have reported purchasing paper for the 8.5 inch thermal printer from these sources: 2" Core Coated Side - OUT 6 inch roll diameter 6 Rolls Per Case - $132.99 (Free Shipping)...
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