Kiosk Self-Service Knowledgebase

Description:

The Document Kiosk laser printer is printing faded prints.

Solution:

This can happen due to a dirty sensor inside the printer. This sensor is very easy to access and clean.

  1. Use the big button on the front/top/left of the printer to open the top tray of the printer.
  2. Inside of the printer is a sensor that needs to be just wiped back and forth with a dry paper towel.
  3. After wiping you will probably notice toner on the towel and that will tell you that you have wiped the correct sensor.

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