Hello all! I hope all has been well for you so far. Our year has been crazy filled with content creation and research to provide you, our readers, with quality resources that can guide you through your self-service journey. It’s easy to understand that all of this can be hard to swallow all at once. So to help you parse out some reading to start with, I have compiled a list of our top posts this year. As of May 17, 2017, these are the top five resources for self-service kiosks.
1) SELF-SERVICE TECHNOLOGY BUYER’S GUIDE
Kiosks, mobile apps, computer software, web services, these are all major players in the ever growing field of modern self-service tech. All over the world business and organizations alike have been optimizing and creating opportunities by putting self-service technology to work.
This four part guide is meant to give people curious about self-service hardware, software, or other type of tech, a clear idea about what to do, and things to consider, when searching for a self-service solution
2 ) 10 FEDERAL CASE STUDY
Bill pay, registration, check-in, and wayfinding are just some of the ways that kiosks can automate self-storage facilities. In this case study, the following topics are discussed:
TOPICS DISCUSSED IN THIS ISSUE:
- Fully automated self-service solutions
- Freestanding kiosks and self-storage add-on options
- Lease increases on units due to self-service technology
- Managing an unmanned, 24/7 facility
- Customer satisfaction improvements
3 ) CUSTOMER SATISFACTION & PROFIT IN BUSINESS
In today’s modern world, innovative technology is a controlling factor for the success of a business. As technology continues to grow and stay updated, so should businesses. Many industries are starting to adopt self-service kiosks as a means to develop overall presence and boost efficiency
TOPICS DISCUSSED IN THIS ISSUE:
- Information Self-Service
- Information Kiosk Hardware & Software
- Point of Sale Self-Service
- Point of Sale Hardware & Software
- Advertising & Marketing Self-Service
- Advertising &Marketing Hardware & Software
4 ) RFP/RFQ CHECKLIST
Over the last 15 years Advanced Kiosks has been helping organizations all over the world with moving forward with self-service technology. However, sometimes we see great projects come to a halt, or worse, stuck with an inferior solution because of issues in the RFP/RFQ process.
There is no point in lying, we hate to see our clients go. But that doesn’t mean we would step between them and what is best for their organization and the people they serve. It is when our clients are forced to work with solutions
that are going to cause more problems than solve that stings the most. All because of seemingly small details in the RFP or RFQ.
That is why we have written this checklist.
To help people like yourself make sure that they get what is best for their project, and not a cheaper or inferior product that may cause bigger problems in the long run.
5 ) IT SPECIALISTS GUIDE TO SELF-SERVICE TECHNOLOGY
(Currently available on Kiosk Marketplace)
This is an abridged guide for Information Technology (IT) professionals working with an industry (healthcare, human resources, education, etc.) that is looking to deploy a selfservice kiosk in their facility. This includes an explanation of Self-service Technologies (or SST’s), SST and task types, its impact in IT, common IT questions and concerns, and the pros versus cons of self-service technology.
TOPICS DISCUSSED THIS ISSUE:
- What is Self-Service Technology?
- Task Types
- Self-Service Kiosk Types
- Impact of SST
- Implementing a kiosk
- Pros & Cons
- Additional info & other helpful notes…
and if you haven’t already, don’t forget to subscribe to our blog to get updates, news, resources, and offers for free services!
