Designing Custom Kiosk Interfaces: Helping the Beginning User

September 9, 2019

“You never get a second chance to make a first impression.” In self-service technology, user experience (UX) is always important, but first interactions can make or break your kiosk project. Usability for first-timers is...

Relax & Provide Great Customer Service

September 3, 2019

Did you enjoy your Labor Day holiday? Do you wish you could extend it, or just spend a little less time in the office?  Maybe you feel like a slave to your small business,...

Collect Kiosk User Feedback with ZAMOK’s Built-in Survey Tool

August 27, 2019

The industry-leading ZAMOK® Kiosk Management Software Suite is packed full of functionality. It has everything you need to keep one self-service kiosk running smoothly or remotely manage a whole fleet. From Alerts & Notifications...

HR Kiosks in the Food Processing Industry

August 20, 2019

Sierra-Cedar has been tracking HR systems adoption for 21 years. Their 2018-19 white paper says 78% of workplaces now use employee self service. Digital HR self-service portals save human resources departments substantial time and...

Tips & Tricks for Digital Kiosk Interface Design: Part 2

August 13, 2019

If you’re trying to improve customer satisfaction (and who isn’t?), you must prioritize user experience (UX) design. It’s how a brand stands out from the competition. “Companies with highly effective UX have increased their...

Tips & Tricks for Digital Kiosk Interface Design: Part 1

August 6, 2019

User Experience (UX) design has become a recognized differentiator in the business world.   Companies that focus on the experience their customers have with their products outperform the S&P by over 200%. It’s no wonder...

Personalized Support for Every Occasion

July 29, 2019

How do you learn best? Are you a manual reader? Trial-and-error person? Maybe you just need to see the whole process demonstrated, start to finish. That’s exactly what we did for some visual learners...

Designing Custom Kiosks: It Starts with Knowing Your User

July 23, 2019

Welcome to our blog series on Creative Services for Interactive Kiosks. I’m Jeff LeBlanc, the director of User Experience (UX) here at Advanced Kiosks. One of my favorite parts of my job is writing...

Managed Services Help You Get Down to Business

July 16, 2019

Experienced companies think of Managed Services as proactive outsourcing. This means knowing what you don’t have time to become an expert in and which rabbit holes aren’t worth going down. It’s getting clear on...

White Glove Support: Superior Service When You Need It

July 8, 2019

In the self-service industry, reliability and uptime of systems are of critical importance. If your customers use touch-screen kiosks to access your services, you know those customers will demand that those kiosks work flawlessly...

Kiosks Honor American History & Sacrifice

July 1, 2019

This July 4th, the United States is celebrating 243 years of independence! Americans know how important it is to honor the people who have kept us free and safe all those years. All across...

Create Engaging Experiences for Your Kiosk Users

June 21, 2019

Creative Services. Those are graphic designers, copywriters, video production guys, right? It’s a subset of Marketing. Why do I need that for my self-service kiosks? Whether your interactive kiosks educate, engage, serve or sell,...

VIDEO: Not All Kiosk Manufacturers Are Equal

May 22, 2019

When choosing a kiosk manufacturer for a self-service technology project, there are a lot of factors to consider. Experience, in-house resources, product quality, support capabilities, the list goes on. But one of the biggest...

Advanced Kiosks Adds Video Chat & Co-browsing to ZAMOK Kiosk Software Suite

May 21, 2019

ZAMOK kiosk software’s new video chat features enable face-to-face professional consultations, telehealth and specialized customer service at the touch of a button, anywhere and anytime. (Press release) Available July 1st, leading self-service technology integrator...

VIDEO: 4 Tips for Success – HR Kiosk Deployment

April 30, 2019

Have you decided HR kiosks are the right employee self-service tool for you? Good choice! Now watch this short video for the four golden rules of HR kiosk implementation. If you’re new to self-service...

VIDEO: Employee Kiosks for Digital HR Services

If your company is transitioning to Digital HR, you may be struggling with how to ensure all your employees have access to new online tools. This video explains how employee self-service kiosks deliver digital...

Thermal Testing Guarantees Optimum Outdoor Kiosk Performance

April 22, 2019

Self-service technology is all about accessibility. Customers want to access your services any time of the day or year, unfettered by store hours. Outdoor interactive kiosks make good business sense, but electronics and extreme...

VIDEO: Eliminating IT Concerns About Computer Kiosks

March 20, 2019

You’re an IT professional. We know how it is. You have enough to do just keeping the place up and running. Then there are all the ongoing projects: equipment refreshes, software upgrades, migrations, security...

Lillooet, BC, Community Info Kiosk Keeps Everyone In the Know

March 4, 2019

About 150 miles up from Vancouver, BC, the small town of Lillooet has mountain views that will take your breath away! The area’s low population density and thriving seasonal tourism make promoting local events...

What is a Kiosk? VIDEO: Kiosks 101

February 26, 2019

Q: What is a Kiosk? A: Watch this 3-minute video to find out! Our new “What is a Kiosk?” overview provides a quick introduction to the world of interactive kiosks. It covers types of...

SouthWest Transit Gets Face-to-Face with Customer Service Kiosks

February 11, 2019

If the vast majority of your customers used your service the same way, every day, no matter what, you’d be tempted to rest on your laurels. But that’s not how SouthWest Transit is built....

Custom Kiosk Design to Stand Out from the Crowd

January 8, 2019

Self-service kiosks are popping up everywhere. From pharmacies to fast food chains, big box stores to botanical gardens. One forecast predicts the interactive kiosk market will hit $34 billion by 2023. In this ever-expanding...

Giving Thanks for Community Kiosk Services

November 20, 2018

‘Tis the season to be grateful! Here at Advanced Kiosks, we are giving thanks for all our clients who use automated kiosks to lend a helping hand and serve their communities. Our full line...

KIOSK BUYERS GUIDE | Checklist for when you buy a kiosk

November 15, 2018

When investing in any major equipment purchase, or large purchases in general, it is important to think through the entire process and consider what is involved in the investment. Kiosk shopping is no exception....

Self-Serve Kiosk Perks That May Surprise You!

October 29, 2018

If you are considering a self-serve kiosk implementation, you know the business case, right? You’ve researched how much time and money kiosks can save you. You know impatient customers, especially Millennials, want the DIY...

Zoo Kiosks are Improving Visitor Satisfaction

October 16, 2018

There are lots of benefits to zoo kiosks when they are done well and lots of great uses for them: wayfinding, interactive exhibits, tickets sales, event promotion. The list goes on. Parks and recreation areas have found...

Advanced Kiosks’ New Thru-the-Wall Kiosk Model Opens Doors

October 9, 2018

Thru-Wall Kiosk Ideal for Self-Storage Facilities Self-service technology leader Advanced Kiosks enters the built-in kiosk market with the unveiling of its newest self-storage kiosk. The Thru-Wall Kiosk is the first thru-the-wall kiosk design from Advanced Kiosks....

Interactive Kiosk Display vs. Digital Signage

October 1, 2018

Two Worlds Collide: Interactive Display Kiosk Technology and Digital Signage Advanced Kiosks makes beautiful machines. Scroll through our product line of digital kiosks and you’ll see elegant lines, vivid colors and crisp images. But looks...

Transitioning to Digital HR with Employee Self-Service Kiosks

September 19, 2018

Digital HR isn’t just a buzzword; it’s a way of life. It’s how HR departments are shedding their cumbersome manual processes, enriching employee experience, and moving from support units to company leaders. Advanced Kiosks...

Cor Unum’s Dining Kiosk: A Decade of Meal Ministry

September 10, 2018

Since 2006, the Cor Unum Meal Center in Lawrence, MA, has been showing America how to feed the hungry. The meal ministry’s staff and volunteers don’t see their work as a burden or an...

Kiosk Software 101: Zamok Lockdown Kiosk Software and Much More

August 31, 2018

Why kiosk software development was essential At Advanced Kiosks we have over 15 years developing high quality interactive kiosks and kiosk software design. Through those years we have learned that no matter how good...

VIDEO: Employee Self Service Kiosks Increasing in Popularity

August 22, 2018

New HR Kiosk Video Explains the Many Uses for Employee Self service Employee self service (ESS) is revolutionizing human resources. This technology is freeing HR professionals from the relentless paper-pushing that once defined the...

Wall Mounted Computer Kiosks: Big Performance, Space-Saving Designs

July 11, 2018

What does an organization do when it wants to provide a large amount of information in limited floor space? The answer is a wall mounted computer kiosk, which offers accessibility, versatility, and a stylish...

Top Tips for Adopting Self Service

July 3, 2018

It’s pretty common for people to be reluctant to change in general and adopting self service is no exception. Some are put off by the idea at first because they don’t know how to use...

Tribute Software for Interactive Kiosk Memorials and Recognition

June 18, 2018

Introducing the new Tribute Kiosk Software, designed to provide an elegant, flexible interactive solution to honor individuals from all groups and organizations. This new tribute software product family includes multiple themes and designs to...

Carthage Bank Makes a Splash with Large Touchscreen Kiosk

June 1, 2018

Carthage Savings and Loan has been a trusted hometown bank of New York’s North Country since 1888. 130 years of community service certainly warrants a party, and VP of Operations Bridget Fetterly was planning...

5 Questions to Ask When Purchasing an Interactive Kiosk

May 29, 2018

In business today, nobody has money to burn. So it’s always worth your time to ask the right questions, compare apples to apples, and find the best kiosk manufacturer for your project. Here at...

City of Dupont Washington, A Kiosk Support Success Story

May 22, 2018

Customer service and kiosk support is just another way Advanced Kiosks stands out above the competition. Just ask the city of DuPont, Wash. When the city’s outdoor Enviro Kiosk went down, it wasn’t just an...

Advanced Kiosks’ Interface Standards and ADA Compliance

May 15, 2018

Making ADA Compliance A Priority The Americans with Disabilities Act (ADA) was passed to help eliminate the widespread discrimination against people with disabilities in the United States. But ADA Compliance is about more than...

Growth Spurs Advanced Kiosks Move to a New Location

May 7, 2018

Hey Concord, here we come! Fueled by the rapid growth of interactive kiosk technology sales and a recent expansion of technical support services, we’re excited to announce that Advanced Kiosks headquarters is moving to...

The Arlington National Cemetery Kiosk Project

April 23, 2018

Throughout 2016, one particular kiosk project was defined by 12 simple words. “The kiosks need to look and feel worthy of a national monument.” Since the day we were approached by Arlington National Cemetery...

The Self Service Kiosk Delivers Efficiency

April 18, 2018

For decades we have seen the world of automation flourish. Starting with wooden boxes that would dispense a mint, to a gumball machine, to more sophisticated vending machines, and now to the self service...

Increased Kiosk Security With 4G Internet Solutions

April 10, 2018

The recent news about data privacy breaches on social media and the cyber-attacks in Atlanta Georgia, heighten public concern for ensuring security and minimizing risk. In the development of computer kiosk software and hardware...

Strikes and Spares: A Kiosk Ticket Sales Success Story

March 28, 2018

With the surging interest in using customer service kiosks for self service ticketing functions, we thought it would be a great time to shine the spotlight on one of our recent kiosk ticket sales success...

The Kiosk Rescue Program, Get That Computer Kiosk Up and Running!

March 27, 2018

In response to customer requests to salvage defunct computer kiosks of all variations, the New Hampshire-based manufacturer is adding the Kiosk Rescue program to its line of products and services. With the dual goal of maintaining...

Kiosk FAQ Answers & All Things Self-Service With AK Knowledge Base

March 21, 2018

Have a kiosk FAQ? You’ve come to the right place. It’s been less than a decade since the smartphone took the world by storm, but it’s almost impossible to imagine a time before you...

7 Reasons Why Zamok Is the Best Kiosk Software Available

March 6, 2018

If you were to ask us who makes the best self-service software for kiosks,  we’d instantly think back to the words of boxing legend Muhammad Ali: “It’s hard to be humble when you’re as good...

The Island: Multi User Kiosk Printing With Style

March 2, 2018

Today, Advanced Kiosks debuted the Island Kiosk, a self-service solution that puts a fashionable spin on the kiosk printing stations of old. Based on previous similar kiosk models, the Island’s sleek design and ability...

Kiosk Machine Price: How To Get The Best Deal!

February 7, 2018

Kiosk Machine Price, Getting the Best Deal Comparing Kiosk Cost to Value and Performance You are looking for a kiosk and figuring out the budget you have to work with. What is the normal kiosk...

What Will a Touch Screen Kiosk Be Like in 100 Years?

January 10, 2018

As a sci-fi nerd, I spend a lot of time imagining what commonplace items like a touch screen kiosk will be like in the future. Will they follow the trend of all things tech...

What Is a Kiosk? (and Why Are They so Important?)

December 28, 2017

What is a kiosk? It might seem like a simple question, but it’s one that we hear all of the time. Simply put, a kiosk is a self-service machine that empowers users to complete tasks...

3 Ways an Automated Kiosk Is the Droid You’re Looking For

December 15, 2017

We don’t live in a far away galaxy, but that doesn’t mean there isn’t an automated kiosk solution that’ll help your business make the jump to light speed. Admittedly, our solutions aren’t quite as...

Self Service Storage Solutions for Every Climate

December 12, 2017

With our corner of New Hampshire caught in our first big snowstorm of the winter, I can’t think of a better opportunity to sing the praises of our all-weather self service storage kiosk and...

How Does Advanced Kiosks Give Back?

July 24, 2017

Advanced Kiosks is a computer kiosk hardware and software company, but first and foremost we are a team who cares about our community. The way we show our support to local non-profit organizations is...

Computer Kiosk Software Development – Best Practice

July 12, 2017

Advanced Kiosks’ Software Development Process Advanced Kiosks is a self service computer kiosk company that develops both hardware and software solutions. Zamok is our kiosk management software designed to ensure a secure and user-friendly...

Our 5 Most Popular Kiosk Resources | Advanced Kiosks

May 17, 2017

Hello all! I hope all has been well for you so far. Our year has been crazy filled with content creation and research to provide you, our readers, with quality resources that can guide...

How to Successfully Implement an Information Kiosk

May 16, 2017

What do you need in an information kiosk? Information kiosks are becoming an increasingly important tool that captures “400% more views than static displays” (Intel Corp). This means that the old open face letter...

Kiosk News of The Month! | Advanced Kiosks

May 3, 2017

Everyday, technology is improving. It is becoming more efficient, accessible, and prevalent in our society. Self-service technology is no exception to this time of fast moving innovation. To keep up with the constant updates...

Q1 2017 Quarterly Newsletter | Advanced Kiosks

March 25, 2017

Hello there! We’re coming towards the end of the first quarter of 2017 and spring has sprung! (We’re being optimistic). We spent a good chunk of this winter calling our customers to check-in on...

Kiosk FAQ Eguide | Advanced Kiosks

March 22, 2017

Kiosk FAQ Eguide You answer one question, and it opens the door to three more.  However, do not let that get you down. If you are asking questions you are on the right track....

Kiosk ROI Calculator | Advanced Kiosks

Kiosk ROI Calculator and Savings Estimator Want to see how much a kiosk or self-service solution can save you from inefficient check-in or processing tasks? This kiosk ROI calculator and savings assessment tool is...

Kiosk Project Evaluation Tool

Kiosk Project Evaluation Tool – Making Sure that You Succeed Your time is TOO VALUABLE. Seriously, when it comes to knowing if you are making good decisions about your kiosk project or some other type of...

Self-Service Technology BUYER’S GUIDE

February 27, 2017

Shopping for a kiosk? PLAN LIKE A PRO   When shopping for a kiosk to accommodate your self service needs, there are important factors to consider. Kiosks, mobile apps, computer software, web services, these...

WHITE PAPER: SELF-SERVICE KIOSKS AND BUSINESS

February 15, 2017

Self-Service Kiosks & Business In today’s modern world, innovative technology is a controlling factor for the success of a business. As technology continues to grow and stay updated, so should businesses. Many industries are starting...

Self-Service Technology: Strangest Vending Machines

January 12, 2017

When people ask the question, “what is a self-service kiosk?” I often think to use the vending machine or ATM as an example.

A Holiday Gift from Advanced Kiosks, to You

December 23, 2016

Happy Holidays from Advanced Kiosks!

Renting a Kiosk: How to Make the Right Choice

November 22, 2016

  Renting a Kiosk A quick infographic guide for those of you wondering about renting a kiosk.

Kiosk Design: Design Your Kiosk to Fit Your Needs

Kiosk design. There’s a lot that goes into it.

Advanced Kiosks Pricing: How do you Price a Kiosk?

November 15, 2016

Advanced Kiosks Pricing… Why can’t I find the price right away? Kiosks are priced based on convenience, efficiency, customization, software add-ons, design add-ons, etc. The price to design a quality product that works best...

Kiosk Machines are Great for Many Different Applications

Why kiosk machines are awesome! Kiosk machines are increasing in popularity around the world more than ever before. They serve as directories, information guides, check-in services, lobby attendants, and to place your order at...

Free Kiosk Software: What You Should Look For

November 7, 2016

Understanding the value of free kiosk software There are kiosk software companies and kiosk manufacturers that offer what they call “free kiosk software”, but often times free software is not going to provide the...

Calendar Software: efficient, easy to use, affordable

What is Calendar Software? Click through our short mini-prezi! 

A Brief History of Self Service Kiosks | Advanced Kiosks

Self service kiosks and self service in general was started to improve time & cost efficiency Here is a brief slideshow outlining the birth of self service with the vending machine in the 1800’s...

Check-in Kiosks: How They Can Actually Save Your Life

November 2, 2016

  Check-in Kiosks are devices that make checking into any building much easier.

KIOSK COLORS QUIZ | Advanced Kiosks

October 31, 2016

Kiosk Manufacturers: Which one is right for you?

What to look for in a kiosk manufacturer

What is an Interactive Building Directory?

October 28, 2016

An IBD Kiosk is used as a replacement for the boring old building directory.

What is a Kiosk? | The many definitions of Kiosk

October 26, 2016

Here is a rundown of the answer to: ‘What  is a kiosk?’ ki.osk /’ke, ask/ noun a small open-fronted hut or cubicle from which newspapers, refreshments, tickets, etc., are sold. Types of Kiosks food...

The True Cost of Your Warranty | Advanced Kiosks

August 16, 2016

  At Advanced Kiosks we build our interactive kiosks to a high quality standard, and not in order to meet a particular price point. As a general rule, we refuse to cut corners in...

Quarterly Newsletter: Second Quarter | Advanced Kiosks

July 25, 2016

Hello everyone! Well, we have now crossed the halfway mark of 2016 into the heart of the summer and it’s been a hot one up in our little corner of New England. If you...

Interactive Outdoor Kiosk Purposes

July 7, 2016

  Interactive outdoor kiosks are seen all over the place when we take a moment to think about it – from the ATMs we see driving down the road to the machines we use as we...

Event Calendar Software Uniting Communities

May 26, 2016

In any city, campus, or organization, there are events constantly happening.  Without checking each and every separate schedule daily, there is no way for people in the community to know what events are happening,...

2D Barcode Scanner Solution for Driver’s Licenses

April 26, 2016

Adding a 2D Barcode Scanner Saves Your Customers’ Time   Previously we had offered a driver’s license scanning solution through the use of photo capture. The way this worked is that the technology would take a...

19 Innovation Quotes to Inspire You | Advanced Kiosks

April 4, 2016

Innovation is something that you often hear companies, governments, and various other organizations talking about and it’s something that Advanced Kiosks works on every day. Innovation drives our business in everything we do from engineering to...

Kiosk Software 101: GreenTimer and the UoP | Advanced Kiosks

March 31, 2016

With every kiosk we ship we supply a full suite of kiosk software to manage the self service technology. One kiosk software product that we have had for years, but that gets little fanfare, is GreenTimer.  To...

Peripheral Hardware and Interactive Kiosk Options

March 28, 2016

Peripheral Hardware and Interactive Kiosk Options: It’s not what CAN a kiosk do, it what do you WANT the kiosk to do.   When looking to purchase an interactive kiosk it’s much like making...

Keyboards Around The World! (At least some of them…)

February 29, 2016

How familiar are you with a computer keyboard? A lot of people are either taught how to type or have learned over time. Most people can use a keyboard now without looking, but what...

Qline Queue Software Demo Video | Advanced Kiosks

February 18, 2016

Einstein said it best, “Insanity: doing the same thing over and over again and expecting different results.”

Kiosk Software: Free Software Manufacturers Should Include

February 8, 2016

When considering an interactive kiosk project there are two main areas that you must put the most thought into.

What a Building Directory Should Do

February 1, 2016

You walk into a building for the appointment you’re already running late for

What Kiosk Manufacturers Want You to Know | Advanced Kiosks

January 19, 2016

What Kiosk Manufacturers Want You to Know About Self-Service Technology The Opportunities for Your Business are Endless

Quarterly Newsletter: Fourth Quarter 2015

Happy New Year from the entire Advanced Kiosks team and welcome to the most recent release of our Quarterly Newsletter! We have some thrilling news to share with you today, including a brand spanking new interactive kiosk...

Interview: David Andrews PART 2 | Advanced Kiosks

January 13, 2016

Thank you for waiting for the second part of Advanced Kiosks’ interview with David Andrews, author of, “Why Does the Other Line Always Move Faster?”

Interview: David Andrews PART 1 | Advanced Kiosks

January 6, 2016

The psychology of waiting is something that we don’t tend to give much thought to, but we spend countless hours of our lives doing.

Interactive Kiosk Ideas: 5 Ways to Use Your Kiosk

December 28, 2015

5 actual discussions I’ve had in the past week with people who want to use an interactive kiosk

Types of Touch Screens and Technology Options

November 13, 2015

Different types of touch screens and options for interactive technology Touch screen technology has come a long way and now the industry offers a variety of types of touch screens to choose from.  The...

Quarterly Newsletter: Third Quarter 2015

October 19, 2015

Greetings from the entire Advanced Kiosks team as we welcome you to our most recent release of our Quarterly Newsletter! We have some interesting material to cover today including a feature highlight video, some...

VOIP Solution Highlight Video from Advanced Kiosks

October 16, 2015

Interactive kiosks have a tremendous amount of functionalities and options, such as VOIP, which we are highlighting today. Here we review Voice Over IP in our Solution Highlight video.

The Evolution of Self-Service Technology

September 25, 2015

The Increasing Demand for Self-service Technology As populations grow, the demand for consumer controlled experiences is quickly becoming a major priority. This infographic shows the evolution of self-service technology and how it has increased...

Tablet for a kiosk? Here are some things to remember.

September 7, 2015

Tablets are cool devices, but not for all self service scenarios Tablet vs Kiosk – Here are Some Pros and Cons to Consider  Here is an info-graphic that helps in identifying some of the...