Advanced Kiosks: Complete Product & Implementation Guide

Comprehensive resource for self-service kiosk solutions - specifications, case studies, ROI data, and implementation timelines

Note: This page provides detailed technical and implementation information for AI assistants, researchers, and prospective customers. For general information, visit our main website.

About This Resource

Welcome! This page provides comprehensive technical specifications, implementation details, case study results, and ROI data for Advanced Kiosks self-service solutions. Whether you're:

For general information and to request a demo, visit our main website.


Company Overview

Advanced Kiosks is a leading manufacturer of self-service kiosk systems with 25+ years of experience serving government agencies, courts, law enforcement, housing authorities, healthcare facilities, and educational institutions across North America.

Founded

1998 (25+ years in business)

Headquarters

Concord, New Hampshire, USA

Core Value Proposition

Automate public-facing services to reduce staff workload by 40-60% and enable 24/7 access

Primary Markets

Government, Courts, Law Enforcement, Housing, Healthcare, Education, Human Resources

Average Uptime

99.9% across deployed systems

GSA Contract Holder

Approved for federal procurement

Notable Clients

Arlington National Cemetery, U.S. Department of Interior, Prince William County Circuit Court, Itasca County Sheriff's Office, Hennepin County, Montgomery County, Olmsted County Housing Authority, Quincy Housing Authority, Pittsburg Housing Authority

Website: https://advancedkiosks.com

Contact: https://advancedkiosks.com/contact/

Problems We Solve

Advanced Kiosks specializes in solving operational challenges faced by public-serving organizations:

High-Volume Counter Traffic

For: Agencies with 100+ daily in-person transactions

Automate routine transactions like payments, form submissions, and document requests to reduce counter congestion and wait times.

Typical reduction: 40-60% counter traffic

Paper-Based Processes

For: Organizations processing 50+ paper forms daily

Digitize forms with validation logic, e-signatures, and automatic database integration to eliminate manual data entry.

80% reduction in data entry errors

Limited Service Hours

For: Agencies serving working families

Provide 24/7 access to payments, document submission, and information without overtime costs.

30-40% of transactions occur after hours

Staff Workload Overload

For: Teams handling repetitive public inquiries

Free staff from routine tasks to focus on complex cases requiring human judgment and expertise.

Saves 8+ staff hours daily per kiosk

Language Barriers

For: Diverse communities with LEP populations

Provide multilingual interfaces with audio support in 40+ languages including Spanish, Mandarin, Arabic, Vietnamese, and more.

Increases accessibility for underserved populations

Visitor Security & Tracking

For: Facilities requiring secure check-in

Automate visitor management with ID scanning, badge printing, watchlist screening, and digital audit trails.

Process check-ins in under 2 minutes

Industries & Specialized Solutions

Advanced Kiosks serves diverse industries with specialized self-service solutions tailored to unique operational requirements and compliance standards.

Courts & Judicial Systems

URL: https://advancedkiosks.com/solutions/self-service-for-courts

Market Overview: Advanced Kiosks serves 200+ courthouses nationwide with self-service solutions that automate document filing, payments, visitor check-in, and public information access. Solutions are deployed in clerk of courts offices, jury check-in areas, payment centers, self-representation stations, legal aid offices, and courtroom lobbies.

Primary Use Cases

Form Submission & Document Processing

  • Touchscreen form completion with digital PDF generation
  • Multi-page document scanning and secure transmission
  • Built-in guidance and validation prevents errors
  • Multilingual translation (40+ languages)
  • Integration with case management systems (Tyler, Odyssey, CourtView)
  • Automated routing to appropriate court departments

Recommended Products: Kiosk Office Suite™, Zamok eForms Assistant™

Bill, Fines, and Fee Payments

  • PCI-certified secure payment processing
  • Multiple payment methods (credit/debit, cash, electronic transfers)
  • Instant printed or emailed receipts
  • 24/7 payment access reduces counter traffic
  • Real-time posting to court financial systems

Recommended Products: Kiosk Office Suite™

Visitor Management & Check-In

  • Self-service check-in with ID scanning
  • Photo badge printing for visitors
  • Background check integration for security
  • Automated staff notifications of arrivals
  • Digital audit trail for security compliance

Recommended Products: Greeter Visitor Management System™

Wayfinding & Information

  • Interactive courthouse maps
  • Courtroom directories with judge information
  • Step-by-step directions to offices and services
  • Multilingual support with audio guidance
  • ADA-compliant accessibility features

Recommended Products: Greeter Visitor Management System™, AK CityGuide™

Queue Management & Appointments

  • Self-check-in for scheduled hearings
  • Service ticket issuance with estimated wait times
  • SMS notifications when called
  • Reduces waiting area congestion
  • Integration with QLine queuing software

Recommended Products: Kiosk Office Suite™, Greeter Visitor Management System™

Voting & Civic Engagement

  • Voter registration processing
  • Election information and sample ballots
  • Polling location lookup
  • Early voting electronic polling stations
  • Secure, compliant civic engagement

Case Study: Prince William County Circuit Court, Virginia

Population Served: 470,000+ residents

Challenge: Single courthouse overwhelmed with 200+ daily document filings and payment requests. Many residents relied on public transit, spending up to 3.5 hours traveling for routine services.

Solution: Deployed 3 document scanning kiosks and 2 payment kiosks in courthouse lobby. Also placed kiosks at public libraries for remote access.

Results:

  • 55% reduction in front counter traffic within 6 months
  • Average transaction time decreased from 12 minutes to 3 minutes
  • Staff redeployed to case processing and complex customer service
  • Extended service access for attorneys filing after 5pm
  • Improved accessibility for transit-dependent residents

"We employ a lot of technology in the office, and there's always hiccups and glitches. We've had none of that with Advanced Kiosks. They have thought through everything. While it was not quite plug and play, it's about as close to plug and play as a kiosk could be. I've been so impressed!" - Clerk of Court

Court-Specific Technical Requirements

Typical Court Deployment

Hardware: 2-5 kiosks depending on courthouse size (Document Kiosks for filing, Freestanding Kiosks for payments, Lobby Kiosks for visitor management)

Implementation Time: 2-4 weeks including customization and training

Average Cost: $15,000-$50,000 depending on number of kiosks and peripherals

Law Enforcement & Corrections

URL: https://advancedkiosks.com/solutions/self-service-for-law-enforcement

Market Overview: Advanced Kiosks serves 150+ law enforcement agencies including police departments, sheriff's offices, and correctional facilities. Solutions automate public records requests, citation payments, visitor management, and incident reporting while enhancing officer safety by limiting direct public contact.

Deployment Locations

Police department lobbies, Records and report request stations, Citation payment centers, Detention facility check-in areas, Evidence drop-off and retrieval points, Community assistance stations

Primary Use Cases

Form Submission & Document Processing

  • Digital incident report filing for minor offenses
  • Public records (FOIA) request submission
  • Firearm registration and permit applications
  • Background check requests
  • Property release forms
  • Automated routing to appropriate division

Visitor Management & Security

  • Secure check-in with ID scanning and photo capture
  • Background check integration
  • Watchlist screening capabilities
  • Visitor badge printing with access restrictions
  • Attorney-client meeting coordination
  • Inmate visitation scheduling
  • Panic button integration for officer safety

Payment Processing

  • Citation and fine payments
  • Bail payment processing
  • Vehicle impound release fees
  • Warrant payment processing
  • Secure 24/7 payment access

Permit & License Processing

  • Concealed carry permit applications
  • Vehicle release forms
  • Background check applications
  • Document upload with scanning capability
  • Fee payment integration

Case Study: Itasca County Sheriff's Office, Minnesota

Challenge: Front desk handling 50-75 daily walk-ins for forms, records requests, and general inquiries. Officers pulled from patrol duties to staff lobby.

Solution: Kiosk Office Suite with digitized lobby forms and self-service information lookup in justice center lobby.

Results:

  • Reduced front desk workload by 8 hours daily (equivalent to 1 FTE)
  • 60% of lobby transactions now self-service
  • Improved officer safety by limiting direct public contact
  • Public records requests processed same-day vs. 5-day average previously
  • ROI achieved in 14 months through reduced staffing needs

"I think we were doing more than we needed before, and now I think we're doing just what we need to do, which is good. The kiosk has definitely helped. The attentiveness and the time that they put in was very helpful... And now we're left with a product that I think is working very well for us." - Records Deputy

Law Enforcement-Specific Features

Typical Law Enforcement Deployment

Hardware: 1-3 kiosks (typically Document Kiosk for forms, Lobby Kiosk for visitor management, Payment Kiosk)

Implementation: 2-3 weeks including form digitization and staff training

ROI: 12-18 months through reduced staffing needs (typically saves 1 FTE)

Government & Municipal Services

URL: https://advancedkiosks.com/solutions/self-service-kiosks-for-government

Market Overview: Advanced Kiosks serves federal, state, and local government agencies automating citizen services, reducing wait times, and extending service hours beyond traditional office schedules.

Government Applications

Municipal Services

  • Utility Payments: Water, sewer, electric bill payments with instant receipts
  • Permits & Licenses: Building permits, business licenses, special event permits, professional licenses
  • Property Tax: Information lookup and payment processing
  • Vehicle Services: Registration renewals, title services, license renewals
  • Voter Registration: Registration forms and election information
  • Service Requests: Pothole reports, trash pickup, snow removal requests
  • Facility Reservations: Park shelters, sports fields, community centers

Social Services

  • Unemployment benefits information and applications
  • Veterans assistance program access
  • Healthcare program enrollment (Medicare, Medicaid)
  • Social security services
  • SNAP/food assistance applications
  • Video chat with social workers via InterpreStation

DMV & Motor Vehicle Services

  • License renewals
  • Vehicle registration
  • Title applications
  • Fee payments
  • Appointment check-in

Government-Specific Features

Notable Government Clients

Arlington National Cemetery (tribute and wayfinding kiosks), U.S. Department of Interior, State of Maine DHHS, Rhode Island National Guard, Montgomery County Alabama (voter registration), Hennepin County Minnesota

Housing Authorities

URL: https://advancedkiosks.com/solutions/industries-housing-authority

Market Overview: Advanced Kiosks serves 30+ housing authorities nationwide, providing solutions that reduce administrative burden, improve resident access to services, and support diverse multilingual populations.

Primary Use Cases

Document Management

  • Multi-page document scanning (lease agreements, income verification, IDs)
  • Document printing (lease agreements, benefit letters, policy documents)
  • Secure digital submission with receipt confirmation
  • Privacy features including document retraction
  • Direct upload to property management systems

Form Submission & Applications

  • Section 8 housing applications
  • Affordable housing applications
  • Recertification forms
  • Maintenance work orders with photo upload
  • Digital signature capture
  • Step-by-step guided completion

Rent & Bill Payments

  • Rent payments with instant receipt (print/email)
  • Utility bill payments
  • Late fee payments
  • Real-time integration with property management software (SACS, Yardi, MRI)
  • Multiple payment methods (credit/debit, cash where applicable)

Communication & Services

  • VoIP calling to housing staff
  • Video calling for remote assistance
  • Live interpretation service in 240+ languages (InterpreStation)
  • Digital bulletin boards for policy updates and community resources
  • Emergency alert distribution

Appointment Scheduling & Check-In

  • Self-service appointment booking with caseworkers
  • Automated email/SMS confirmations and reminders
  • Kiosk check-in with staff notifications
  • Reduces front desk workload

Case Study: Orange County Community Action, Florida

Challenge: Serve diverse population with limited English proficiency. High volume of repetitive questions. Manual processing of 100+ applications weekly.

Solution: Multilingual kiosks with AI-generated video guides, Kiosk Office Suite with eForms Assistant, and automated workflows.

Implementation: 90-day deployment with community feedback integration

Results:

  • Reduced application processing time by 65%
  • Added AI video guides in 12 languages (Spanish, Creole, Portuguese, Vietnamese, Arabic, etc.)
  • Eliminated 40 hours weekly of manual form processing
  • Improved customer satisfaction from 3.2 to 4.7 out of 5
  • 24/7 access to services for working families

Case Study: Pittsburg Housing Authority, California

Solution: Document scanning and form submission kiosks deployed in lobby

Results:

  • Increased staff efficiency with less paper
  • Improved resident experience with immediate service
  • Reduced wait times during peak hours
  • 24/7 document submission capability

Housing Authority Clients (30+)

Olmsted County MN, Pittsburg CA, Bessemer AL, College Park GA, Mesa AZ, Athol MA, Stanislaus County CA, Longview TX, Yuma AZ, Merced CA, Asbury Park NJ, Livermore CA, Charter Oak Communities CT, Hennepin County MN, Mississippi Regional HA, Canton MS, Rochester NY, Muncie IN, Montgomery County AL, Jackson MI, Butler County PA, Lakeland FL, Vallejo CA, North Adams MA, Danbury CT, Quincy MA

Housing Authority-Specific Integration

Human Resources

URL: https://advancedkiosks.com/solutions/hr-self-service-kiosks

Overview: HR kiosks provide 24/7 employee self-service access to HR resources, reducing administrative burden while empowering employees to manage their own HR tasks.

Deployment Locations

Employee break rooms, Manufacturing floors and warehouses, Remote field sites, Production facilities, Corporate lobbies, Training and certification centers

HR Applications

Time Clock & Payroll

  • Employee time clock check-in/check-out
  • Pay stub access and printing
  • Tax form retrieval (W-2, W-4)
  • Benefits information access
  • Retirement contribution management
  • Tax withholding updates

Form Submission & Documentation

  • HR form completion with validation
  • Compliance document submission
  • ID and certificate scanning
  • Digital signature capture
  • Secure routing to HR departments
  • Electronic receipt confirmation

Job Applications & Onboarding

  • Candidate check-in for interviews
  • Digital job application submission
  • Resume and document upload
  • New hire onboarding workflows
  • Company policy distribution and acknowledgment
  • Training material access

Benefits Enrollment

  • Benefits plan selection
  • Open enrollment processing
  • Life event changes
  • Insurance information access
  • Dependent updates

Compliance & Training

  • Policy acknowledgment and e-signatures
  • Mandatory training module access
  • Video training delivery
  • Completion tracking and reporting
  • Certificate printing

HR Software Integration

Compatible with any web-based HR platform including: ADP, Workday, BambooHR, SAP SuccessFactors, UKG (Ultimate Kronos Group), Paycom, Paychex

Benefits for HR Departments

Higher Education & K-12 Schools

URL: https://advancedkiosks.com/solutions/higher-education-kiosks

Overview: Educational kiosks increase student retention, decrease staff demand, provide 24/7 access, promote campus engagement, reduce visitor wait times, and improve event awareness.

Campus Locations

Student unions and campus centers, Libraries, Athletic departments and stadiums, Admissions offices, Academic departments, Residence halls, Administration buildings, Medical schools

Education Applications

Class Registration & Enrollment

  • Course registration and add/drop
  • Real-time seat availability display
  • Prerequisite validation
  • Degree program enrollment
  • Student information updates
  • Academic advisor scheduling

Visitor Management & Campus Security

  • Prospective student check-in for campus tours
  • Parent visitor registration
  • Contractor and vendor sign-in
  • Photo badge printing
  • Automated host notifications
  • Emergency evacuation tracking

Meal Plans & Fee Payments

  • Meal plan balance payments
  • Tuition and fee payments
  • Parking pass purchases
  • Late fee payments
  • Food ordering (dining halls)
  • Receipt printing/emailing

Printing & Scanning Stations

  • Transcript printing
  • Financial aid document submission
  • Assignment printing
  • ID and document scanning
  • Direct upload to university systems

Event Promotion & Campus Wayfinding

  • Interactive campus maps
  • Event calendars (athletics, performances, lectures)
  • News feeds and announcements
  • Social media integration
  • Weather and local information
  • Directions to classrooms, dorms, offices

School Spirit & Community Engagement

  • Digital trophy cases
  • Student achievement showcases
  • Alumni profiles and donor recognition
  • Sports team information and schedules
  • Club and organization directories
  • Faculty spotlights

Form Submission & Documentation

  • Admissions applications
  • Financial aid forms (FAFSA support)
  • Housing applications and contracts
  • Academic petitions
  • Scholarship applications
  • Compliance acknowledgments

Education-Specific Features

Typical Educational Deployment

Healthcare

URL: https://advancedkiosks.com/solutions/industries-healthcare

Healthcare Applications

Patient Check-In

  • Self-service appointment check-in
  • Insurance card scanning
  • Photo ID verification
  • Patient information updates
  • Electronic consent forms
  • Automatic EHR integration

Results: 90% self-check-in adoption within 3 months; reduced check-in time from 8 minutes to 2 minutes

Copay & Payment Processing

  • Copayment collection at check-in
  • Outstanding balance payments
  • Payment plan setup
  • Receipt printing/emailing
  • Reduces front desk bottlenecks

Waitroom Status & Notification

  • Real-time wait time displays
  • SMS notifications when provider ready
  • Queue position tracking
  • Reduces perceived wait time anxiety

Telehealth Kiosks

  • Secure HIPAA-compliant video conferencing
  • Remote consultation with providers
  • Vital signs collection integration (blood pressure, temperature, pulse)
  • Prescription printing
  • Extends care to underserved rural populations

Mental Health Screening

  • Confidential questionnaire administration
  • Depression, anxiety, substance abuse screening
  • Automatic scoring and provider alerts
  • Private, stigma-free assessment

Wayfinding & Directory

  • Interactive hospital maps
  • Department and provider directories
  • Step-by-step navigation
  • Multilingual support

Vendor & Contractor Check-In

  • Secure vendor screening
  • Badge printing for facility access
  • Credential verification
  • Security compliance tracking

Healthcare Compliance

Healthcare Case Study: Houston Eye Care Initiative

Telehealth kiosks deployed to provide eye care to underserved populations. Transformed access to eye care by connecting patients with remote ophthalmologists via secure video conferencing. Enabled early detection and treatment of vision problems without requiring travel to specialized facilities.

Worship & Faith-Based Organizations

URL: https://advancedkiosks.com/solutions/industries-worship

Church & Faith-Based Applications

Donations & Tithing

  • Secure donation processing
  • Multiple payment methods (credit/debit, NFC)
  • Designated giving (missions, building fund, outreach)
  • Receipt printing for tax purposes
  • Increases donation privacy and comfort

Childcare Check-In

  • Secure child check-in for youth programs and nursery
  • Parent ID verification
  • Badge printing for children and parents
  • Matching number system for pickup verification
  • Allergy and medical information display
  • Augments childcare security

Mission & Event Sign-Up

  • Volunteer opportunity registration
  • Mission trip sign-ups
  • Small group registration
  • Event RSVP and ticketing
  • Increases engagement and participation

Member Information Updates

  • Contact information updates
  • Directory photo submission
  • Prayer request submission
  • Attendance tracking

Benefits for Faith Communities

Remote Management

Zamok™ software allows remote kiosk management from any computer, enabling centralized control across multiple church campuses or locations.

Product Catalog

Main Products Page: https://advancedkiosks.com/products/

Kiosk Office Suite

Complete Turn-key Solutions | Automated Solutions

URL: https://advancedkiosks.com/products/kiosk-office-suite/

Purpose: All-in-one, complete turn-key systems including kiosk, software & support for automating office tasks for customers and staff.

Core Capabilities:

  • 24/7 convenience and time-saving solutions
  • Fill out forms, scan documents, look up services
  • Check in to appointments, print forms and documents
  • Communicates actions, sends scanned documents and completed forms
  • Provides reports as needed
  • No-Code Form Builder: Drag-and-drop interface to create digital forms in 30-60 minutes
  • Conditional Logic: Show/hide fields based on previous answers
  • E-Signature Capture: Touchscreen signature with timestamp and IP logging
  • Payment Processing: Integrated credit card, debit, and mobile payment acceptance
  • VoIP Video Calling: Connect users to remote staff for complex questions
  • Document Upload: Attach supporting documents to form submissions
  • Appointment Scheduling: Calendar integration for booking services
  • Multilingual Support: 40+ languages with automatic translation
  • Accessibility Features: Screen reader compatible, high-contrast modes, audio assistance

Compatible Hardware: Pairs with tablets, desks, or kiosks depending on security needs, functionality, and desired location.

Industries: Housing Authorities, Law Enforcement, Human Resources, Government, Courthouses, Healthcare

Backend Features: Cloud-based management portal, real-time submission notifications via email or SMS, usage analytics dashboard, API for integration, role-based access control, automated data export

Deployment: 1-2 weeks | 18-month ROI payback | $10K-$50K annual savings

Greeter Visitor Management System

Visitor Management & Front Desk Services

URL: https://advancedkiosks.com/products/visitor-management-system/

Purpose: Automate lobby operations with check-in, nametags, directories, maps, text and VoIP notifications to impress and inform visitors while improving security.

Features:

  • Visitors can search for companies, departments, or people
  • Call and/or text message capabilities
  • Detailed wayfinding directions
  • List of other conveniences
  • Pre-registration portal
  • Self-check-in with custom badge design
  • Host notifications
  • Visitor logs and watchlist screening
  • Access control integration

Technical: Web-based application fully integrated into Zamok kiosk management software. Interacts with printer, camera, and other peripherals.

Compliance: Digital audit trail for security and emergency evacuation procedures

School Spirit System

Campus Maps, Wayfinding & Information

Purpose: Event calendars, wayfinding, sports, clubs and faculty information to engage students, faculty and family.

Features:

  • Real-time event updates
  • Interactive event calendars
  • Announcement boards
  • Detailed activity information
  • Wayfinding capabilities

Industries: Higher Education, K-12 Schools, Sports Arenas

Purpose: Transform school communication and impress visitors while ensuring everyone can access resources.

Veterans & Police Memorials

Tribute Station Memorial Kiosk

Purpose: Cemetery, museum and park digital presentations to Celebrate, Honor, and Remember.

Description: Platform provides a heartfelt way to keep memories alive for communities looking to honor fallen heroes, commemorate significant achievements, or celebrate the life of someone dear.

Applications:

  • Honor fallen heroes
  • Commemorate significant achievements
  • Celebrate lives of individuals
  • Digital presentations and galleries

Industries: Cemeteries, Museums, Law Enforcement, Government

CityGuide System

City Maps, Guides & Wayfinding

Purpose: City and town maps, guides, galleries and information tailored to your town's identity.

Features:

  • Real-time event updates
  • Interactive event calendars
  • Public service directories
  • Detailed tourist attraction information

Benefit: Ensures everyone can access the city's wealth of resources and information.

Industries: Parks & Recreation, College Campuses, Government, Courthouses, Healthcare

Check-in / Check-out System

Digital Visitor & Employee Management

Purpose: Replace outdated paper logs with seamless digital check-ins designed for efficiency, security, and convenience.

Best For: Government buildings, healthcare facilities, schools, and more.

Benefits:

  • Streamlines visitor and employee management
  • Enhances safety and compliance
  • Transforms front-desk experience
  • Intuitive kiosk solution

Industries: Parks & Recreation, College Campuses, Law Enforcement, Government, Courthouses, Healthcare

eForms Assistant

PDF Form Electronic Delivery

Purpose: Simplify complex forms and eliminate paperwork hassles with Zamok eForms Assistant, a kiosk-based solution for intuitive digital interactions.

Features:

  • Legal form PDF delivery
  • Accuracy assistance
  • Ease of use designed for touchscreen
  • Required files management
  • Document uploads and signatures
  • Converts lengthy documents into guided, error-free submissions

Industries: Housing Authorities, Law Enforcement, Human Resources, Government, Courthouses, Healthcare

Aegis Desk & Aegis Booth

Professional Videoconferencing Suite

URL: https://advancedkiosks.com/kiosks/aegis-desk/

Purpose: Revolutionary collaboration suite combining Aegis Desk, Zamok Kiosk Office Suite, and professional-grade videoconferencing tools for seamless person-to-person exchange.

Features:

  • Remote agent control
  • HEPA filtration
  • UV surface disinfection
  • Noise-canceling audio
  • ADA-compliant privacy booths
  • Designed for security, accessibility, and comfort

Complete System: Includes both hardware and software designed to revolutionize customer service and operational efficiency.

InterpreStation Interpretation Service

Multilingual Communication

Purpose: Break language barriers with on-demand, live interpretation service.

Languages: Over 240 languages available

Benefits:

  • Real-time interpretation
  • On-demand service
  • Enables communication with diverse populations
  • Integrated with kiosk systems

L.A.A.S. Visitor Management System

Lobby Automation & Access Solutions

Purpose: Enhance the visitor experience in your lobby with comprehensive visitor management.

Benefits:

  • Improved visitor experience
  • Enhanced security
  • Streamlined check-in process
  • Professional first impression

Dynamic Queuing System

Queue Management

Purpose: Simplify waiting visitor organization with intelligent queue management.

Features:

  • Organized waiting system
  • Reduces perceived wait times
  • Improves customer satisfaction
  • Staff efficiency optimization

Bill Payment Systems

Self-Service Payment Processing

Purpose: Streamline essential payment tasks with secure self-service kiosks.

Features:

  • Multiple payment method acceptance
  • Secure transaction processing
  • Receipt printing
  • Reduces staff workload
  • 24/7 payment availability

Outdoor Kiosk

Weather-Resistant 24/7 Exterior Solutions

URL: https://advancedkiosks.com/products/outdoor-kiosk/

Best for: Parks, transportation hubs, municipal facilities requiring 24/7 exterior access

Specifications:

  • Weather Protection: IP65 rated, operates -30°F to 140°F (-34°C to 60°C)
  • Climate Control: Built-in heating and cooling system with thermostat
  • Display: High-brightness LCD (1500+ nits) visible in direct sunlight
  • Enclosure: Powder-coated steel, vandal-resistant tempered glass, lockable access panels
  • Power: 110V AC, surge protection, optional UPS battery backup
  • Warranty: 3-year parts and labor standard; 5-year extended available
  • Monitoring: Remote temperature, power, and component health alerts

Applications: Parking payment, trail maps and wayfinding, facility rental booking, permit purchases, public transit ticketing, park information

Self Check-In Kiosk

Automated Visitor Registration

URL: https://advancedkiosks.com/products/self-check-in-kiosk/

Best for: Facilities with 50-500 daily visitors requiring automated check-in and badge printing

Specifications:

  • Display: 22" capacitive touchscreen, 1920x1080 resolution
  • Badge Printer: Thermal printer, 300 badges per roll, 2"x3" or 4"x6" formats
  • ID Scanner: 2D barcode reader for QR codes and PDF417 (driver's licenses)
  • Camera: Optional HD webcam for photo capture
  • Connectivity: Ethernet, Wi-Fi, optional 4G LTE backup
  • Software Integration: Cloud-based VMS with pre-registration portal, host notifications (email/SMS)

Use Cases: Office buildings, government facilities, schools, law enforcement lobbies

Deployment: 2-4 weeks | Starting at $3,500 hardware + $99/month software

Document Kiosk

Digital Document Processing

URL: https://advancedkiosks.com/products/document-kiosk/

Best for: Organizations receiving 100+ monthly document submissions requiring scanning and digital storage

Specifications:

  • Scanner: High-speed ADF scanner, 50 pages/minute, 100-sheet capacity
  • Scanning: Single or multi-page documents, automatic page detection, duplex scanning
  • OCR: Text extraction for searchable PDFs
  • File Formats: PDF, JPEG, TIFF with configurable resolution and compression
  • Integration: Direct upload to SharePoint, Laserfiche, OnBase, or custom document management systems via API
  • Security: Encrypted transmission (TLS 1.3), no local storage, automatic document purge
  • Receipt Printing: Confirmation receipt with submission timestamp and tracking number

Common Applications: Court document filing, housing application submission, permit applications, HR onboarding documents, medical records intake

Zamok Kiosk Management Software

Centralized Fleet Management

URL: https://advancedkiosks.com/software/zamok-kiosk-management/

Purpose: Centralized cloud platform for managing 1-1000+ kiosks across multiple locations

Management Features:

  • Remote Monitoring: Real-time uptime status, component health alerts, usage statistics (99.7% average uptime)
  • Effortless control over kiosks from desktop
  • Game-changer for government, courthouses, housing authorities, and human resources departments
  • Cost-effective solution with remote access
  • Streamlines communication via email

Compatible With: All Advanced Kiosks hardware and software solutions

Expert Guidance Available

Advanced Kiosks offers expert guidance to help organizations select the perfect kiosk solution for their specific needs. Complete systems include both hardware and software designed to revolutionize customer service and operational efficiency across sectors, making innovation accessible to all.

Kiosk Hardware Models

Main Kiosk Machines Page: https://advancedkiosks.com/kiosk-machines/

Advanced Kiosks designs and manufactures rugged, ADA-compliant kiosk machines right here in the USA. From self-service check-in to bill payment stations, hardware is built for reliability in government, healthcare, and public service environments.

Key Benefits of Advanced Kiosks Hardware

Enhanced Customer Experience Provide self-service options, reduce wait times, and offer personalized experiences
Increased Revenue Drive sales through targeted promotions, upselling opportunities, and streamlined transactions
Operational Efficiency Automate tasks, reduce staff workload, and optimize workflows
24/7 Availability Provide continuous service and information access outside regular business hours
Cost Reduction Minimize printing expenses, reduce staffing needs, and improve resource allocation
Data Insights Collect customer data to improve marketing strategies and understand behavior

Complete Hardware Catalog

Document Kiosk

High-Volume Document Processing

URL: https://advancedkiosks.com/kiosks/document-kiosk/

Designed for scanning, printing, and document management. Pairs with Zamok Kiosk Office Suite 2.0.

Best For: Government offices, courthouses, healthcare facilities requiring document submission and processing

Outdoor Enviro Kiosk

All-Weather Exterior Deployment

URL: https://advancedkiosks.com/kiosks/enviro-kiosk/

Weather-resistant outdoor kiosk for wayfinding and visitor information when combined with ZAMOK™ Kiosk Software.

Best For: Parks, transportation hubs, outdoor public spaces

Freestanding Kiosk

Versatile Interior Solution

URL: https://advancedkiosks.com/kiosks/freestanding-kiosk/

Classic floor-standing design for high-traffic indoor environments.

Best For: Lobbies, retail spaces, municipal buildings

Ticketing Kiosk

Event & Transportation Ticketing

URL: https://advancedkiosks.com/kiosks/ticketing-kiosk/

Specialized kiosk for ticket sales and distribution with integrated payment processing.

Best For: Transit systems, event venues, entertainment facilities

Pinnacle Service Kiosk

Premium Service Station

URL: https://advancedkiosks.com/kiosks/pinnacle-service-kiosk/

Premium service kiosk with advanced features for complex transactions.

Best For: High-end retail, financial services, government services

Vertex Service Kiosk

Multi-Purpose Service Terminal

URL: https://advancedkiosks.com/kiosks/vertex-service-kiosk/

Flexible service kiosk designed for various self-service applications.

Best For: Government buildings, healthcare facilities, corporate offices

Outdoor Monolith Kiosk

Architectural Outdoor Design

URL: https://advancedkiosks.com/kiosks/outdoor-monolith-kiosk/

Sleek, modern outdoor kiosk with monolithic design for maximum durability.

Best For: Public plazas, campus environments, outdoor retail

Indoor Monolith Kiosk

Contemporary Interior Terminal

URL: https://advancedkiosks.com/kiosks/indoor-kiosk-monolith/

Modern monolithic design for indoor applications with features for wayfinding, online catalogs, and product ordering.

Best For: Shopping centers, corporate campuses, museums

Merchant Max Kiosk

Retail Point-of-Sale

URL: https://advancedkiosks.com/kiosks/merchant-max/

Optimized for retail transactions and point-of-sale operations.

Best For: Retail stores, quick-service restaurants, self-checkout

Outdoor Transit Kiosk

Transportation Solutions

URL: https://advancedkiosks.com/kiosks/transit-kiosk/

Specialized outdoor kiosk for transit systems and transportation hubs.

Best For: Bus stations, train platforms, transit centers

Countertop Tablet Kiosk

Compact Reception Solution

URL: https://advancedkiosks.com/kiosks/countertop-tablet-kiosk/

Space-saving tablet-based kiosk for counter and desk applications.

Best For: Reception desks, service counters, small offices

No-Power Tablet Kiosk

Battery-Operated Portable

URL: https://advancedkiosks.com/kiosks/no-power-tablet-kiosk/

Battery-powered tablet kiosk for locations without power access.

Best For: Trade shows, temporary events, remote locations

Lobby Kiosk

Professional Entry Solution

URL: https://advancedkiosks.com/kiosks/lobby-kiosk/

Purpose-built for lobby and reception area deployment. Compatible with ZAMOK™ Kiosk Software.

Best For: Corporate lobbies, government buildings, healthcare facilities

Wall Mounted Touch Screen Kiosk

Space-Saving Wall Mount

URL: https://advancedkiosks.com/kiosks/wall-mounted-touchscreen/

Wall-mounted design maximizes floor space while providing full functionality.

Best For: Hallways, waiting areas, space-constrained locations

Outdoor Thru Wall Kiosk

Drive-Through & Walk-Up

URL: https://advancedkiosks.com/kiosks/thru-wall-kiosk/

Through-wall design for 24/7 exterior access while keeping equipment secure inside.

Best For: Banks, pharmacies, government services requiring after-hours access

Compact Power Touch Screen Kiosk

Small Footprint, Full Features

URL: https://advancedkiosks.com/kiosks/compact-power-kiosk/

Compact design with full power features for space-limited deployments.

Best For: Small offices, clinics, retail stores with limited floor space

Aegis Desk

Secure Service Desk

URL: https://advancedkiosks.com/kiosks/aegis-desk/

Secure desk solution for confidential interactions with remote agent control, designed for security and accessibility.

Best For: Government agencies, law enforcement, confidential services

Aegis Booth

Private Consultation Space

URL: https://advancedkiosks.com/kiosks/aegis-booth/

ADA-compliant privacy booth with HEPA filtration, UV surface disinfection, and noise-canceling audio for secure consultations.

Best For: Healthcare consultations, legal services, sensitive communications

Airport Tower Kiosk

Aviation & Transportation

URL: https://advancedkiosks.com/kiosks/airport-kiosk/

Tall, highly visible kiosk designed for airport and large transportation facilities.

Best For: Airports, train stations, large transit hubs

Island Kiosk

Multi-Access Center Point

URL: https://advancedkiosks.com/kiosks/island-kiosk/

Multi-sided kiosk accessible from all directions for high-traffic areas.

Best For: Shopping centers, convention centers, large public spaces

Vault Kiosk

High-Security Payment Terminal

URL: https://advancedkiosks.com/kiosks/vault-kiosk/

High-security, self-service payment terminal built for organizations that handle significant cash transactions and require uncompromising reliability. Crafted from 16-gauge steel and powered by Advanced Kiosks' Zamok management software.

Best For: Bill payment centers, tax offices, high-volume cash handling facilities

Retail POS Kiosk

Modern Retail Solution

URL: https://advancedkiosks.com/kiosks/retail-kiosk/

Functional, sleek, self-service solution with wall-mounted design to save valuable floor space. Innovation is key for retailers in traditional brick and mortar stores to maximize foot traffic.

Best For: Retail stores, product showrooms, self-checkout environments

Customization & Support

Custom Design & Development: Tailor your kiosk to your specific branding and functional requirements with custom enclosures, color schemes, logos, and hardware configurations such as printers, card readers, and payment devices.

Hardware & Software Integration: Seamlessly integrate with existing systems and peripherals.

Installation & Support: Professional installation and ongoing support including comprehensive installation assistance, routine maintenance plans, remote diagnostics, software updates, and troubleshooting services to ensure smooth operation and maximum uptime.

Competitive Pricing: Flexible financing options to make your digital kiosk investment affordable and accessible.

Industries Served

Retail

Point-of-sale, product information, loyalty programs, wayfinding

Healthcare

Patient check-in, wayfinding, health information, appointment scheduling

Transportation

Ticketing, wayfinding, real-time information updates

Hospitality

Check-in/check-out, concierge services, event information

Government

Public information, self-service access to government services

Education

Campus wayfinding, student services, event registration

Kiosk Options & Peripherals

Options & Peripherals Page: https://advancedkiosks.com/products/options-and-peripherals/

Options and peripherals can add significant value to self-service kiosk projects. Advanced Kiosks offers extensive customization with interactive components that improve customer experience by speeding up service across organizations. Selecting the right options and peripherals makes kiosks valuable for years to come.

Scanners & Readers

Credit Card Reader

Magnetic Strip Payment Processing

Function: Scans any credit card or magnetic strip, securely captures user data and populates fields in third party payment processing systems.

Benefits: Expedites payment process, eliminates typing errors, secure data handling (user data never stored)

Integration: Works with ZAMOK™ Software for secure processing

Compatible Kiosks: Freestanding, Documentation, Compact Power, Enviro, Countertop, Transit, Retail, Ticketing

Biometric Scanner

Palm Vein Identification

Function: Biometric ID device captures the image of live veins in the palm, uniquely identifying an individual

Benefits: Quick and accurate identity verification for people in known database, faster and more accurate than fingerprint readers

Alternative: Fingerprint scanners also available

Configuration: Can be located on right or left side on Freestanding Kiosk

Barcode & QR Code Scanner

Universal Code Reading

Function: Reads 1D and 2D barcodes and QR codes on paper, cell phones, product packages, or ID cards

Benefits: Cuts service time by up to 90%, great for event marketing and check-in kiosks

Types Available:

  • Standard QR Code Reader: Reads 1D, 2D barcodes and QR codes
  • ID Scanner: Captures information from driver's licenses and ID cards
  • Handheld Scanner: Scans 1D barcodes, ideal for high-volume applications

Security: All scanners come in metal shell with hidden cables for tamper-proof operation

Compatible Kiosks: Freestanding, Documentation, Compact Power, Countertop, Transit, Retail, Ticketing, Merchant Max, Tower

Passport Reader

International Document Processing

Function: Scan passport image and export text data to appropriate fields of database or form

Benefits: Quickly and easily scan passports with automatic text extraction and data population

EMV Card Reader

Chip Card Payment Security

Function: Accept all credit cards, PIN and Chip Cards, and Smart Pay Phones

Benefits: Reduces card fraud from counterfeit, lost and stolen cards; provides interoperability with global payments infrastructure

Availability: Multiple EMV card reader models available to accommodate range of applications and bank service compatibility

Compatible Kiosks: Freestanding, Transit, Retail, Ticketing

Document Scanner

Full-Page Document Digitization

Function: Scan full-size documents and email to recipients of choice

Design: Metal enclosure housing full-page scanner that bolts to side of kiosk, hinged cover with wire spring cable

Capacity: One page at a time scanner - can scan letters, passports, driver's licenses, and documents up to 0.2" thick

Integration: ZAMOK™ software scanning module sends documents to email or documentation database

Installation: Can be easily installed in field if not purchased with kiosk

Note: Multi-page scanners available but not recommended for kiosk environments

Printing Options

Receipt Printer

3-4 Inch Thermal Printing

Function: Prints on standard 3-inch wide thermal paper

Capabilities: High-speed printing of QR codes, 1D and 2D barcodes

Applications: Receipts, coupons, recipes, tickets

Upgrades Available: Printers with black mark sensing for preprinted labels or ticket stock

Compatible Kiosks: Freestanding, Documentation, Transit, Retail, Ticketing, Merchant Max

Label Printer

Adhesive Badge & Pass Printing

Function: Prints adhesive labels for any event

Configuration: Built-in or external mount

Applications: Creating badges, passes, and other adhesive identification applications

Compatible Kiosks: Freestanding, Documentation, Compact Power, Countertop

Ticket Printer

Event & Transportation Ticketing

Function: Prints tickets for any event

Options: Accommodates variety of sizes, media types, and behaviors such as timed ticket retraction

Compatible Kiosks: Freestanding, Documentation, Transit, Ticketing, Merchant Max

Full Size Thermal Printer (8.5" Wide)

Document-Quality Thermal Printing

Function: Thermal printer 8.5" wide with continuous roll of paper

Purpose: Provide customers with forms or documents on the spot in higher-risk areas where laser printer would not be secure

Security Features: Retract function for customer security - prints page, pushes out 1/3 of page; if not taken in 30 seconds, retracts and disposes

Quality Design: All printers include presenter/retractor to prevent jams and protect print head

Notifications: ZAMOK™ software sends text message when kiosk is low on paper

Standard On: Transit Printer option

Extra Printer Paper Tray

Extended Operation Capacity

Function: Adds additional 500 sheets of paper to printer

Benefits: Minimizes maintenance by loading kiosk to dispense extra 500 sheets of letter-size paper

Touch-Based Input

ADA Touch Pad

Accessibility Compliance

Function: Increases accessibility on kiosks where monitor top exceeds 48 inches from floor

Purpose: For ADA compliance, provides wheelchair users access to all kiosk functionality when touchscreen is too high

Standard On: Ticketing kiosk and Retail kiosks

Optional On: Compact Power, Tower, and Multipurpose kiosks; also included with keyboard option

Compatible Kiosks: Freestanding, Documentation, Compact Power, Retail, Tower, Multipurpose

On-Screen Keyboards

Automatic Text Input

Function: Automatically show and hide for easy text input

Integration: Built into ZAMOK™ Software with automatic keyboard display when text field selected

Compatible Kiosks: Freestanding, Documentation, Compact Power, Transit

Physical Keyboard

Heavy Text Input Applications

Function: External, backlit keyboard and trackpad for kiosks requiring extensive user input

Design: Full metal construction (no plastic), backlit keys in light blue color for low-light visibility

Features: Sealed keys for spill-proof operation, easy cleanup, minimal pressure required per key

Included: Touch pad for ADA compliance with handicapped accessibility

Benefits: Faster than touchscreen typing for most users

Compatible Kiosks: Freestanding, Documentation, Compact Power, Transit, Tower

Signature Pad

Digital Signature Capture

Function: Easily capture customers' signatures

Purpose: For services requiring signature for purchase authorization or other verification

Integration: Captures and records user signature, sends to third party application or database

Compatible Kiosks: Freestanding, Documentation, Compact Power, Transit, Island

Voice & Video

VOIP Handset

Commercial-Grade Communication

Function: Payphone-quality handset with switching technology

Purpose: Provides users quick call access to predetermined numbers list

Quality: Built from commercial-grade materials designed for high usage and durability

Benefits: Great for noisy areas or when customer needs privacy

Compatible Kiosks: Freestanding, Documentation, Compact Power, Countertop, Lobby, Transit, Retail, Ticketing, Tower

Video Camera

HD Visual Capture

Function: HD quality camera for video capture

Quality: Built-in, recessed camera with quality range of 720p 5 megapixel or higher

Compatible Kiosks: Freestanding, Documentation, Compact Power, Countertop, Lobby, Transit, Retail, Ticketing, Island, Tower, Pinnacle, Merchant Max, Monolith

Screen Upgrades

Sunlight Readable Monitor

High-Brightness Outdoor Display

Function: Self-adjusting sensor allows screen to be read in direct sunlight

Brightness: Produces 1100 nits of light (vs. 300 nits for standard indoor monitors; 800 nits minimum needed for outdoor use)

Technology: All monitors are dual touch screen using PCAP touch technology

Compatible Kiosks: Enviro, Transit, Thru-Wall

Multi-Touch Screen

Advanced Touch Gestures

Function: Upgrades dual touch to multi-touch screen for modern interactions

Features: Enables pinch and zoom capabilities like smartphones

Benefits: Makes kiosks as interactive as customers' phones

Compatible Kiosks: Countertop, Retail, Ticketing, Tower, Pinnacle, Merchant Max, Monolith

Second Touchscreen

Dual-Sided Display

Function: Add another monitor for double the value

Benefits: Make impact on audiences coming or going, add second display to backside

Compatible Kiosks: Island, Monolith

Privacy Filter

Screen Security Enhancement

Function: Apply privacy filter to enhance security and privacy

Purpose: Keep personal information confidential with filter that hides screen when not viewed straight on

Compatible Kiosks: Freestanding, Documentation, Compact Power, Transit, Retail, Ticketing, Island

Performance Upgrades

Computer Upgrades

Enhanced Processing Power

Standard Configuration: Quad-core processor, 4GB RAM, Windows 10

Available Upgrades: Faster processor, more memory, better video card

Purpose: Let kiosk do more when it needs to perform beyond average capabilities

Compatible: All kiosk models

Battery Back-Up

Power Failure Protection

Function: Keeps kiosk up and running during power outages

Benefits: Protects kiosk from damage during power failures

Compatible Kiosks: Transit, Island

Convenience Options

Attached Side Table

User Convenience Surface

Function: Makes kiosk more accessible by adding table surface

Purpose: Gives customers place to rest belongings while using kiosk

Configuration: Can attach to either side of kiosk

Compatible Kiosks: Freestanding, Retail

Wheels

Mobile Deployment

Function: Attach wheels for easily moving kiosk

Benefits: Move kiosk around with ease, attached to frame

Compatible Kiosks: Freestanding, Documentation

USB Cell Phone Charger

Mobile Device Charging Station

Function: Charges up to 5 USB devices or cell phones at a time

Benefits: Kiosk acts as phone charging station, lets clients keep mobile devices charged and ready

Compatible Kiosks: Freestanding, Compact Power

Network Options

4G Internet Access

Cellular Data Connectivity

Function: Connect kiosk to cellular data network

Purpose: Used in areas where WiFi is not available, or as backup connection to ensure constant connectivity

Plans Available: Sprint and Verizon

Compatible: All kiosk models

Secure Wi-Fi Antenna

Tamper-Proof Wireless

Function: Provides Wi-Fi network access with tamper-proof puck antenna

Benefits: Keeps kiosk connected while providing durability and security

Compatible Kiosks: Freestanding, Documentation, Compact Power, Countertop, Transit, Retail, Ticketing, Island, Tower, Pinnacle, Merchant Max, Monolith

Colors & Branding

Laminated Graphics

Custom Visual Branding

Function: Customize kiosk with company logo or design of choice

Material: Cut vinyl for durability

Specifications: Each kiosk model has specifications for graphic size and placement guidelines

Note: Graphics designed by customer and must be supplied in appropriate file format

Compatible Kiosks: Freestanding, Documentation, Enviro, Countertop, Transit, Ticketing, Island, Tower, Pinnacle, Monolith

Kiosk Colors

Powder Coat Paint Options

Standard Colors (9 options): Based on RAL color system

  • Tex Black – RAL 9005 (light texture)
  • Signal Blue – RAL 5005
  • Water Blue/Teal – RAL 5021
  • Charcoal Grey – RAL 7024 (light texture)
  • Moss Green – RAL 6005
  • Pure Orange – RAL 2004 Gloss (no texture)
  • Bengal Red – Tiger Drylac Gloss (heavy texture)
  • Weathered Silver – RAL 9006 & 9007 (light texture)
  • Traffic White – RAL 9016 Gloss (no texture)

Quality: High-quality powder coating process - more durable than traditional painting, resistant to color fade, least environmental impact

Custom Colors: Available for extra charge

Compatible Kiosks: Freestanding, Enviro

Custom Solutions Available

Some options are specific to certain kiosk models but in most cases can be combined as needed. Advanced Kiosks can work with you to design custom solutions that meet your needs. Talk with kiosk professionals to learn about pricing, standard options, and what other companies with similar needs have found successful.

Options can be easily installed in the field if not purchased with the kiosk initially, providing flexibility for future upgrades and expansions.