Sit-down secure service for the interactions that take more than a minute
A seated, ADA-compliant service workstation built for longer, assisted tasks: forms, document handling, and secure video meetings with staff, in a controlled public setting.
GSA Contract Holder 
Made in USA 
P/N: H32-340-1100B
The desk is the secure hardware platform. Zamok Kiosk Management Software locks down the environment, and the optional Assisted Self-Service (ASK 3.0) video layer brings a staff member into the session when a task needs a person, turning a workstation into a guided service point.
What people can accomplish at the desk
Some tasks are too long, too detailed, or too complex to finish standing at a kiosk. The Aegis Desk gives people a seat, room to work, and staff support on demand, which is where accuracy and completion rates improve.
Sit down for longer tasks
Complete multi-page paperwork comfortably in a seated position, where research shows accuracy holds up past the ten-minute mark.
Get live help over video
Reach a staff member through built-in video conferencing when a form or process needs a person to guide it.
Scan and print documents
Handle multi-page documents with the integrated scanner and laser printer without leaving the workstation.
Work through complex processes
Move through detailed applications and filings with space to organize paperwork and fewer errors from rushing.
Meet securely in public spaces
Hold structured, private virtual meetings from a tamper-resistant workstation in a library, office, or remote lobby.
Access services with accessibility support
Use ADA-compliant reach, a navigation pad, and a low-visibility keyboard built for visually impaired users.
Built for how service-heavy environments actually run
See how the Aegis Desk handles the longer, assisted interactions that libraries, courts, and government offices deal with every day.
Courthouses
Self-represented filers sit down to complete court forms, scan supporting documents, and reach a clerk over video when a filing needs guidance.
Government
Residents handle multi-step applications and records requests that take too long to finish standing at a counter.
Education
Students and campus visitors use a seated, staffed-on-demand workstation for enrollment, records, and services that need privacy and time.
Human Resources
Employees without a workstation complete onboarding paperwork and reach HR over video from a secure, private desk.
Man video conferencing at Aegis Desk kiosk.
The Aegis Desk
See how the desk supports seated, assisted service across courts, libraries, and public offices.
Zamok Kiosk Management Software
Keep a public workstation secure and under your control
A seated desk left in a library or lobby handles documents, video, and personal information, so the environment around it has to stay locked down. Zamok is the secure operating layer that contains each session, keeps the Windows system out of reach, and lets your team manage and monitor the desk remotely between users.
- Lock the workstation to approved websites and applications
- Protect the Windows environment and clear each public session
- Manage content and configuration remotely
- Monitor status and receive operational notifications
- Review usage and performance reports
- Support the scanner, printer, camera, and video conferencing
- Add communications, forms, and AI assistance as the project grows
Standard Features
- 22ā Commercial-Grade Display (Non-Touch)
- Integrated Secure Computer System (Bolted and Tamper-Resistant Installation)
- IntelĀ® Multi-Core Processor (2.0 GHz or Higher) or Equivalent Enterprise-Class CPU
- 8 GB RAM
- 120 GB Solid State Drive (SSD)
- Windows 11 Professional
- Monochrome Laser Printer
- Multi-Page Document Scanner
- 4K Video Camera
- Integrated Speaker Bar
- WiFi and Cat 5 Ethernet Connectivity
- Integrated Surge and Overload Protection
- ADA-Compliant Design
- Visually Impaired Navigation Pad
- Low-Visibility Keyboard
- Standard Mouse
- Secured Internal Wiring and Tamper-Resistant Access Panels
- Lock and Key Access (Two Sets of Keys Included)
- Setup Instructions and User Manuals
- Electrical components are tested and compliant with applicable UL and FCC standards
Upgrade Options
Why choose the Aegis Desk?
Compact and Functional
Fits small spaces while supporting full, seated self-service interactions.
Sleek and Professional
Modern desk form factor that fits an office or public lobby without looking like equipment.
Customizable Features
Add scanners, card readers, video conferencing, and secure document transfer as needed.
Modular Peripherals
Add handsets, cameras, or payment devices as the project grows.
Durable Construction
Heavy-duty build with tamper-resistant panels for long-term public use.
Request Demo
Reach out to see this kiosk in action.
Download Brochure & Manuals
Download Ownerās Manual
Download Dimensional Drawing
Case Studies
Read practical examples and industry insights that show how self-service kiosks support real public-service workflows.
100's of Videos
Watch product walkthroughs, demos, tutorials, and customer examples to see kiosk solutions in action.
Complete Knowledgebase
Find answers, setup guidance, support articles, and technical resources for kiosk hardware and software.
Newsletter Archives
Explore past updates, product news, customer stories, and self-service technology insights from Advanced Kiosks.
Kiosk Gallery
Browse photos of kiosk models, installations, configurations, and real-world deployment environments.
Customer Stories
See how organizations use Advanced Kiosks to reduce workload, improve access, and modernize service delivery.
FROM OUR BLOG
What Every Organization Should Know Before Implementing AI
Artificial intelligence is rapidly moving from experimentation to implementation acrossā¦
Read Our Latest 2026 Newsletter!
Our latest newsletter is packed with updates from the field,ā¦
TSA Rolls Out Touchless Identity Kiosks at Airport Checkpoints
Moving millions of passengers safely through airport security requires moreā¦
Outdoor Kiosks: Answers to the 10 Most Common Questions
As organizations look to bring services outside the traditional lobby,ā¦
What to Know About Kiosk Check-In/Check-Out Systems
If you\'ve visited a modern government building, healthcare facility orā¦