SELF-SERVICE KIOSKS FOR HOUSING AUTHORITIES

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Industries: Housing Authority

Part of the digital transformation of many housing authorities is the automation of documentation and customers serving themselves. Self-service kiosks give these housing authorities and their customers the benefits below:

Reduce visitor wait times and improved customer service
Customer access to resources 24 hours a day 7 days a week
Increase staff efficiency with less paper
Lower operational and labor costs
Weekly reports and statistics for tracking usage data
Real time notifications of any problem at the kiosks
Translation of most content customers language
Accessibility for handicapped individuals

See how we simplified service
delivery for Reno Housing Authority using Rent Cafe on a Document Kiosk:

Kiosk Office Suite for Housing Authorities

The Kiosk Office Suite is the perfect solution for industries like government, housing authorities, courthouses, human resources, and more.

To properly function and fulfill customer and employee needs, a complete kiosk solution partners with software. Together, kiosk and software make a difference in your business’s day-to-day operations, effectively serving as an extension of our office, and provide your customers the best possible experience.

Chapters

0:00 – Introduction to Kiosk Office Suite
Brief overview of Advanced Kiosks’ Kiosk Office Suite and its benefits for Housing Authorities.
1:04 – Scan and Submit Documents
Demonstrates the scanning process and how you can scan and print documents and send them to certain recipients from the kiosks.
4:04 – Pay Rent and Other Bills with Ease
Demonstrates the Pay Rent feature, including instructional guidance, third-party payment portal access, and session security.
5:55 – VOIP and Informational Popup
Walkthrough of voice over IP and the help that it can provide in using the kiosk.
9:20 – Customer Demonstration – Reno Housing Authority

Product Demonstration

Feature Overviews

Join Housing Authorities across the country utilizing Zamok Kiosk Office Suite to offer their services 24/7!

⌂ Olmsted County, MN
⌂ Pittsburg Housing Authority, CA
⌂ Bessemer Housing Authority, AL
⌂ College Park Housing Authority, GA
⌂ City of Mesa Housing Authority, AZ
⌂ Athol Housing Authority, MA
⌂ HA of the County of Stanislaus, CA
⌂ City of Longview Housing, TX
⌂ City of Yuma Housing Authority, AZ
⌂ Merced Housing Authority, CA
⌂ Asbury Park Housing Authority, NJ
⌂ Livermore Housing Authority, CA
⌂ Charter Oak Communities, CT

⌂ Hennepin County, MN
⌂ Mississippi Regional Housing Authority, MS
⌂ Canton Housing Authority, MS
⌂ Rochester Housing Authority, NY
⌂ Muncie Housing Authority, IN
⌂ Montgomery County, AL
⌂ Jackson Housing Commission, MI
⌂ Butler County HRA, PA
⌂ Lakeland Housing Authority, FL
⌂ Vallejo Housing Authority, CA
⌂ North Adams Housing Authority, MA
⌂ City of Danbury HA, CT
⌂ Quincy Housing Authority, MA

3 Year Warranty

GSA CONTRACT HOLDER

GSA COOP PURCHASING

Zamok Kiosk Office Suite Lite Brochure Download

Recommended Kiosk Hardware

Document Kiosk

Offer the convenience of portability and 24/7 access while saving time and money automating services and paperwork with the Zamok Kiosk Office Suite Kiosk. Receive form submissions and scanned documents as pdfs from the kiosk to your email inbox in seconds!

Countertop Tablet

Now offering the same great features of the original Zamok Kiosk Office Suite in a smaller, more affordable package designed for shorter interactions in low-risk environments.

Aegis Desk

Offer the convenience of a sit-down experience for better data accuracy while saving time and money automating services and paperwork with the Kiosk Office Suite Desk. Receive form submissions and scanned documents as pdfs from the desk to your email inbox in seconds!

View our Housing Authority Case Study, Blog and Sample Interface

YES! We support your THIRD-party software!

*Advanced Kiosks is not affiliated with any of these fine companies. Zamok allows your users to securely log into their user accounts, where they can access most functionality they would have a home computer. If they walk away they will be logged out and the cache will be cleared. Functions of file uploads and notification are limited to the companies that have allowed us to access to an API. Ask your sales associate for more information.

Olmsted County’s Housing and Redevelopment Authority partnered with Advanced Kiosks to deploy 11 custom interface Zamok Kiosk Office Suites across public spaces, streamlining operations and enhancing service accessibility for residents. These kiosks offer 24/7 self-service options for a range of tasks, significantly improving the community’s ability to independently access essential services, supported by an effective outreach campaign through instructional videos.

SEE CUSTOMER PROFILE

HOUSING AUTHORITY AUTOMATION

From providing electronic resources to patrons for paying bills, fines, and rent to document scanning and form management, automated self service can have a huge impact on your Housing Authority.

We have worked with many customers in both housing authority and government industries, including Quincy, Orange County, and Olmsted County Housing Authorities. We have also provided similar solutions for Arlington National Cemetery, Rhode Island National Guard, and State of Maine (DHHS).

BROWSE CUSTOMER PROJECTS

User Interface for Housing Authorities

Customer facing software to provide features and services like making payments, scanning documents, and filling out applications.

Our proprietary software comes with customizable templates. You decide what applications and content to include and how it should look. Colors and imagery are all editable to match your Housing Authority’s branding and needs.

Choose what services you want to provide, like scanning documents or filling out forms, and provide one-click buttons to get the process started, guiding your users step-by-step.

WATCH VIDEO ON KIOSK TEMPLATES

Frequently Asked Questions

What are the use cases for a housing authority kiosk?

Use cases for self-service kiosks for housing authorities include:

Scanning
Form fill
Printing
VoIP
Bill pay
Video support
Language translation
Self check-in
Information access

What interactive kiosks are recommended for housing authorities?

We offer many self-service kiosk models for housing authorities, but some of the most popular kiosks include:

What are the benefits of a kiosk for housing authorities?

Housing authorities across the country are benefiting from self-service kiosks. Increased staff efficiency, improved customer service, lower operational and labor costs, and creating a secure portal are just some of the benefits of interactive kiosks.

To view more benefits click here.

Do self-service kiosks accept rent payments?

Yes! Our kiosks can come equipped with a credit card reader and bill payment capabilities.

To learn more about payment processing for self-service kiosks, click here.

Does Advanced Kiosks hold a GSA contract?

Yes! Attaining the GSA contract approval is not easy and speaks volumes about the quality standards and reputation of Advanced Kiosks. We are very proud to take part in this program, and have proven to be instrumental in better serving our national customer base.

Learn more about GSA here.

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