Watch Video Demonstration of VOIP Calling with Instructional Popup on Self-Service Kiosks
See how FaceLock technology automatically protects user data through continuous presence monitoring, providing effortless security without compromising user experience.
Protect Personal Information with Advanced Facial Detection Technology – No Passwords Required
Discover how Zamok FaceLock transforms kiosk security by using intelligent facial detection to continuously monitor user presence, ensuring private sessions containing PII remain secure even when users step away.
Click here to read the full video transcript.
Zamok Facelock ensures your data is protected, no passwords needed. Facelock uses facial detection to continuously monitor the user’s presence in front of the kiosk camera throughout their session. Facelock can instantly detect if the user has stepped away from the kiosk or is no longer visible. If this occurs, a warning message will appear on the screen and a sound will alert the user to return to the camera’s range. If the user returns to the camera’s view, the warning message disappears and the user can continue their session. If the user doesn’t return to the camera’s view within a specified time frame, the session will end with all data being cleared.
The Critical Challenge of Kiosk Privacy
Before FaceLock Technology:
- Unattended sessions exposing sensitive personal information
- Password complexity creating user friction and abandonment
- Manual logout requirements often forgotten by users
- Privacy breaches from users walking away mid-session
- Compliance risks with PII protection regulations
Real-World Privacy Risks:
Traditional kiosk security creates vulnerabilities:
- 85% of users forget to log out of public terminals
- Personal information displayed on screens when users step away
- Identity theft risks from exposed private data
- Regulatory compliance failures in healthcare and government
- User trust erosion from security concerns
Frequently Asked Questions
How does FaceLock work without requiring passwords from users?
FaceLock uses advanced facial detection technology through the kiosk’s built-in camera to continuously monitor user presence. When users begin sessions involving personal information, the system automatically activates and tracks their face throughout the interaction. If they step away or become obscured, the system detects this instantly and protects their data – no passwords or manual logout required.
What happens if a user steps away briefly versus leaving permanently?
FaceLock provides intelligent session management with customizable time frames. When users step away, a warning message appears with audio alerts. If they return quickly within the specified grace period, the warning disappears and they continue seamlessly. If they don’t return within the time limit, the system automatically clears all data and terminates the session for complete protection.
