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Kiosk Management Software

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Zamok Software

Kiosk Management software

Our proprietary, background software to provide functionality and security.

Our ZAMOK™ Kiosk Software suite maximizes the functionality and value of your interactive kiosk solution. It is this added value that puts Advanced Kiosks’ products head and shoulders above other kiosk manufacturers.

Not only does it provide kiosk security, management tools, hardware support, and increased functionality, but Zamok kiosk management software also enables ease of integration with third party software, tools, and content.

Already own a touch screen kiosk but need software? Our team can install Zamok on your kiosk’s computer and have you up and running in no time.

VISUAL GUIDE FOR KIOSK WORKFLOWS

Use this guide as an orientation tool when setting up your Kiosk’s interface and building workflows. It is intended to introduce you to Zamok’s customization capabilities so that you can maximize the value of your kiosk solution.

Update everything right from your desktop!

  • Simply point, click & follow easy onscreen directions to customize your Kiosk’s interface.
  • Instant updates from your PC straight to your Kiosk.
Getting Started

GETTING STARTED WITH USER DASHBOARD

Learn more about the Zamok user dashboard and how to customize your kiosk’s interface

Document Scanning

WORKFLOW: DOCUMENT SCANNING

See the process behind configuring a document scanning workflow in the Zamok dashboard

Web View Navigation

WORKFLOW: WEBVIEW NAVIGATION

See the process behind configuring buttons on your kiosk’s interface to visit specified websites securely

VoIP Calling

WORKFLOW: VOIP CALLING

See the process behind configuring buttons on your kiosk interface to make phone calls to specified contacts

Getting Started with the User Dashboard

1. Using a Google Chrome browser, visit kioskdashboard.com and log in to your Zamok account.

Login Credentials

You will receive your initial login credentials from your designated Onboarding Specialist after the creation of your Zamok account. It is required that you update your password after your first login.

Sign In from Anywhere

You can access your account and manage your kiosk(s) from any Google Chrome browser on any computer in the world!

Hover over an icon to learn more

2. Locate and select the 'Kiosks' tab from the sidebar menu to view information and control your kiosk(s). Here, you can remotely shut off, restart or refresh the kiosk, monitor statuses and capture screen shots of what is currently being displayed on the monitor.

Kiosks Tab

The 'Kiosks' tab lists all kiosks associated with your account. Use it to monitor kiosk health and statuses from one convenient location. You can access your account and manage your kiosk(s) from any Google Chrome browser on any computer in the world!

Actions

In the 'Actions' column, you can remotely restart, refresh or capture screen shots of the kiosk at any time.

Edit Kiosks

You can easily rename your kiosk(s) or update their location for streamlined management.

Screen Shot

Click this button to capture a live screen shot of what is currently being displayed on the kiosk

Restart

Click this button to restart the kiosk

Refresh

Click this button to refresh the kiosk without a full restart

Hover over an icon to learn more

3. Locate and select the 'Homepage' tab from the sidebar menu. This will take you to the Homepage editor, where you can configure workflows and stylize your kiosk's user interface.

Homepage Tab

The 'Homepage' tab opens a live preview of the kiosk's interface along with a sidebar editor where you can customize nearly all aspects of the configuration.

Hover over an icon to learn more

4. Point and click on on an element within the homepage preview window to select it. Notice that options within the sidebar menu will change depending on which element is selected.

Sidebar Editor: Configurable Elements

In this section, you can cycle through all configurable elements within the interface

Sidebar Editor: Control Panel

Use this sidebar control panel to restore to past versions, save new versions and make the changes active on the interface. Notice that the configuration options will change depending on which element is selected.

Interface Background

Click and choose a new background color or upload a custom image. Compatible file types: JPEG, PNG or GIF

Logo

Click and upload your business's logo or choose an existing image file from your library. Compatible file types: JPEG, PNG or GIF

Welcome

Click and edit welcome text to provide a greeting or instructional message

Translation

Offer interface translation capabilities featuring hundreds of languages via a convenient dropdown menu

Location Info

Click and enter your zip code for local time or weather display

Buttons

Program up to 12 buttons with full control over their actions and appearances. You can change their color, update their text, and add icons for full customization

Slideshow

Upload images for display in this rotating slideshow window. This tool could offer helpful instructions, post important business information or even just be decorative to add visual interest

Hover over an icon to learn more

WORKFLOW: Document Scanning

Choose the SCAN DOCUMENT Workflow to configure a scan routine consisting of helpful text and imagery to guide the end-user throughout the process. Configure questions and answers to determine the path of document delivery, provide printed or emailed time-stamped receipts, enable notifications and alerts for staff & more.

How to Configure Your Scanning Workflow

Reference these screen shots to see how the scan workflow example above was configured

WORKFLOW: Webview Navigation

Use the NAVIGATION Workflow to link a button in your kiosk’s interface to any website of your choosing.

How to Configure Your Navigation Workflow

Reference these screen shots while configuring your navigation workflow

WORKFLOW: VOIP Calling

Use the VOIP CALL Workflow to program a button in your kiosk’s interface to place a call to any contact of your choosing within your directory.

How to Configure Your VOIP Calling Workflow

Reference these screen shots to see how the VOIP calling workflow example above was configured

Call Us and VoIP G Icon

Contact us to learn more about how you can manage your kiosks right from your desktop with Zamok Kiosk Management Software.

 

Administrative Control and Robust Functionality

“ZAMOK” is a registered trademark of H32 Design and Development, LLC.  All titles, content, publisher names, trademarks, artwork, and associated imagery are trademarks and/or copyright material of their respective owners. All rights reserved.

Basic Package

BASIC

$72/mo

Everything you get in the Basic Zamok Software package:

Process Monitoring

Ensure maximum up time. Zamok is designed with a built in utility to auto­matically restart your kiosk in the event of a power interruption.

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Secure Keyboard

Zamok’s built in easy touch keyboard appears onscreen when the user selects a field that requires text input.

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Handicap Access Tools

Ensure accessibility to all users by offering easy access tools to assist impaired individuals.

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Printing & Media

A wide variety of laser and thermal printers are supported, as well as label stock, receipts, and ticketing media.

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Screen Saver

Promote your message, images, advertisement, or invitation on the kiosk screensaver.

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Security

Tightly control and specify content to be accessed from each kiosk. Eliminate the potential for unwanted internet browsing or kiosk tampering.

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Webview

Direct users to your website or online content of your choice with Zamok’s Web­view feature.

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Premier

PREMIER

$154/mo

Everything in the Basic Zamok Software package, plus:

Alerts & Notifications

Zamok facilitates the ability to generate email and text alerts to notify users of necessary main­tenance or issues with the kiosk.

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Document Scanning

A simple and intuitive interface for users, prompting them through steps to scan doc­uments, and confirm a pre­view before sending.

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Instructional Popup Window

The Instructional Popup Window opens the line of communication and conveys helpful information without increasing demand on your staff.

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Remote Admin

View, update and monitor all kiosks at all locations right from your own desktop computer with our cloud based tech­nology.

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Reports & Statistics

Track your kiosk user trends and respond to changing needs. Kiosk reports allow you to deliver usage data and perform­ance records consistently.

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Screen Templates

Easily customize screens to present to users with our Homepage tool. Add logos, images and buttons to link to any desired web content.

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Slideshow

Display a series of images, messages or information on your kiosk home screen. Customize and update remotely.

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Surveys & Review

Built in, easy to configure user surveys. Collect data and critical feedback to improve the customer experience.

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User Account Management

Easily create and maintain accounts for staff or team member access. You decide and control who can access the Zamok kiosk manage­ment tools.

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VOIP

Zamok VoIP solution provides an intuitive interface for secured use of Voice over IP services at your kiosk using a VoIP provider.

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Weekly Status Reports

The Zamok Kiosk Software Weekly Report was created for the purpose of allowing the customer to see the stats on their most and least used kiosks.

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Enterprise

ENTERPRISE

Call for Pricing

Everything in the Premier Zamok Software package, plus:

Cash/Credit Card Processing

Our kiosks can be equipped with a number of different EMV card reader models to accommodate a range of applications and bank service compatibility.

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Live Video Support Features

Offer users face-to-face support or on screen assistance with Zamok’s video conferencing capabilities.

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All this Functionality and More

Each kiosk order can be customized to include hardware add-ons and peripherals to meet the needs of your project! Advanced Kiosks’ team of talented engineers possess the in-house experience and capability to deliver projects from start to finish.

To compare the features and functionality of Zamok Basic, Zamok Premier and Zamok Enterprise version, download the Zamok Product Comparison chart.

 

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