School Spirit Engagement Kiosk

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Customized School Spirit Engagement Kiosk

The School Spirit System isn’t just another information portal; it’s your school’s personal gateway to a more connected and engaged community. Showcasing your school’s unique culture and vibrant activities is at the heart of what we do, steering away from generic communication tools and information overload.

Tailored to Your School’s Identity
With features like real-time event updates, interactive event calendars, announcement boards, and detailed activity information, the School Spirit System ensures that everyone can access its wealth of resources. Explore the possibilities and see how it can transform your school’s communication.

Customized for Your Community
Customization is central to every School Spirit project. Our dedicated onboarding team collaborates with each customer to tailor our highly developed software User Interface, reflecting your school’s unique identity and delivering targeted information that resonates with the entire school community.

School Spirit Engagement Kiosk Feature Videos

School Spirit Engagement Kiosk
Features & Benefits

For students, School Spirit is a constant reminder of the plethora of activities at their fingertips. They’ll never miss a beat from club meetings to sports events, theater productions to community service opportunities. After all, involvement outside the classroom has been proven to enhance physical and mental well-being.

In a world where connection and community are more crucial than ever, let School Spirit be the bridge that not only informs but inspires. Let’s celebrate the essence of your school and remind everyone that it’s a place of growth, involvement, and, most importantly, spirit.

The School Spirit Interactive Kiosk isn’t just an informational tool; it’s a comprehensive solution designed to bridge the gap between your school’s events and its members, ensuring everyone is informed, engaged, and connected.

Unparalleled Accessibility
We believe information should be accessible to everyone. That’s why The School Spirit kiosk is equipped with ADA-compliant hardware and offers features such as:

Translation on Demand
With the capability to translate the interface and most media into up to 126 languages, we ensure that language barriers do not hinder anyone’s ability to stay informed.

Visual Impairment Features
Special enhancements make the interface user-friendly for the visually impaired, ensuring inclusivity.

Effortless Maintenance and Insightful Analytics
Forget about the hassle of constant updates. The School Spirit kiosk autonomously pulls and displays information in real-time from existing media sources. Plus, with the addition of a weekly usage report delivered directly to your inbox, you gain valuable insights into how the kiosk is enhancing school spirit and engagement.

Durability and Support
Designed with longevity in mind, The School Spirit kiosk comes fully assembled and is backed by a 3-YEAR warranty, offering you peace of mind and hassle-free operation. From onboarding, which includes branding and software setup, to comprehensive training, we ensure that your experience with the School Spirit is as enriching and trouble-free as possible.

A Partner in Your School’s Journey
Choosing the School Spirit Interactive Kiosk means more than just acquiring a piece of technology. It means gaining a partner dedicated to enhancing the way your school communicates, celebrates, and cultivates a sense of community. With Advanced Kiosks, you’re not just investing in a product but in a service that continually supports your goals of engagement and inclusivity.

Elevate Your School’s Community Engagement
The School Spirit Interactive Kiosk stands as the ultimate tool for keeping your school community informed, involved, and inspired. It transcends traditional communication methods, offering a dynamic, accessible, and engaging platform that celebrates and promotes the vibrant life of your school.

QR Code Feature

In our fast-paced world, convenience is key. The School Spirit’s QR code feature allows users to snap a picture and access event information anytime, anywhere, making engagement effortless.



Education Blog Articles

Addressing the Growing Mental Health Crisis with School Spirit Interactive Kiosks

In recent years, Advanced Kiosks has emphasized the development of its proprietary Zamok™ Kiosk Management Software. The company has released seven turnkey products based on Zamok™ and the kiosk hardware they manufacture. The School Spirit Interactive Kiosk is the latest, and it offers a robust set of features which are designed to promote engagement and involvement in school programs.

The School Spirit product addresses a need at schools which has been growing at an alarming pace, as illustrated by some peer-reviewed research articles.

“Schools are a complex environment that we throw kids into and hope they will succeed,” says Tyler Lipp, marketing coordinator with Advanced Kiosks.

“Over the last few years, facilities and educators have seen a growing number of mental health issues among students, and in talking to customers, we realized that the schools must recognize what students are facing and find ways to support them.”

The data support this as well.

AI Research
Research has shown that getting students involved in school activities can have positive effects on mental health. Here are some examples:

• A study published in the Journal of School Psychology found that students who participate in extracurricular activities report lower levels of depression and anxiety compared to those who do not participate.

• The study suggests that extracurricular activities may provide students with a sense of belonging and connection to their school, which can have positive effects on mental health.



• Another study published in the Journal of Youth and Adolescence found that participation in sports and other extracurricular activities was associated with lower levels of depressive symptoms and suicidal ideation among adolescents. The study suggests that involvement in activities can promote positive mental health outcomes by providing opportunities for social support and engagement.

• A review of multiple studies on the relationship between extracurricular activities and mental health, published in the Journal of Adolescent Health, found that participation in activities was associated with lower levels of depression, anxiety, and stress. The review suggests that participation in activities can promote social and emotional development, which can lead to improved mental health outcomes.

Overall, while there is no guarantee that involvement in school activities will lead to good mental health, research suggests that it can have positive effects on mental health outcomes. Encouraging students to get involved in school activities, including athletics and academic or social clubs, may be a valuable strategy for promoting mental health and well-being.

One of the most valuable components of the School Spirit system is its ability to remind the school community of all that is happening at their school. Throughout the course of a week, the kiosk may promote an academic club, sporting event, tryouts, plays, or any other messaging desired by administrators. Better yet, the software requires no manual updates. It automatically pulls information from current media, calendars, and webpages, all of which are configured during the initial onboarding process.

By placing a School Spirit kiosk in high traffic areas, it greatly increases the likelihood of announcements and important information being seen by community members who might be out of the loop. Additionally, the kiosk can provide mental health screening questionnaires and direct students to services they may require. Individuals who feel uneasy about completing a mental health check-up on the kiosk within view of passersby may use dedicated QR codes that allow them to quickly scan and bring the content with them on their mobile devices. This provides easy access to mental health resources while avoiding the stigma typically associated with those types of interactions.

Reach out today to consult a kiosk expert on how adding School Spirit Interactive Kiosks could improve engagement and well-being within your school community.

College Printing Kiosks: the Cure for the Common Computer Lab

If working for an electronic self-service company has taught me anything, it’s the immense importance of college printing kiosks to students on campuses of every size.

While advances in technology have made just about everything in life much easier, to me it’s always seemed like printers were the exception to the rule.

  • Are all the right drivers installed?
  • Also, what exactly is a “driver”?
  • Why isn’t the wireless set-up working?
  • What do you mean you’re out of ink? I just bought a new cartridge!
  • Why is my printer screeching and printing in hieroglyphics?

For those reasons and more, younger-me never kept a printer in his dorm room. While this decision meant avoiding a lot of hassle, it also meant needing to get to the library or a computer lab to print out my assignments. And because younger-me really enjoyed sleeping in and putting things off to the very last minute, the need to track down a free computer always seemed to happen when there were zero free desktops.

Whether it was commuters working on homework between their classes, students printing out sources for an upcoming assignment, or simply people who were playing video games and hoping I wouldn’t notice, libraries and computer labs were consistently a nightmare for students like me who only needed five minutes to plug our flash drives in and feverishly mash Ctrl+P.

Even though this was just a few short years ago, it continues to amaze me that the idea of a standalone automated printing station never even crossed my mind. But now that I’m in a position to sing the praises of college printing kiosks like our Documentation Kiosk, it’s literally all I want to do.

For evidence of the value that these Documentation Kiosks can bring to a printing needs on a campus, look no further than the University of North Dakota. After a university-wide study in 2010, the university’s IT department noted that the bottlenecks and overcrowding in computer labs represented a barrier for their student population. To address this, the university selected Advanced Kiosks to develop 10 Documentation Kiosks that were to be deployed in strategic locales throughout the campus.

With the new Documentation Kiosks, students would be able to swipe a student ID card and pay for printing using a bank of specific printing funds that each of them were given at the beginning of the year. The results were that these college printing kiosks took the campus by storm! In addition to the benefit this gives to students who need to print out assignments in a hurry, the fleet of Documentation Kiosks drastically reduced the waste of ink and paper that came from the previous system where students could print whatever they wanted for free.

UND Document Kiosk StudentI don’t know about you, but I have some major envy about not having access to college printing kiosks like these back when I was a student. And while 2018 is rife with options for college campuses looking to implement student printing solutions on their campuses, Advanced Kiosks brings an unmatched commitment to customer satisfaction, including:

  • Software included with the purchase of every kiosk.
  • Industry leading 3 Year Warranty.
  • An expansive Basic Support package included with the purchase of every kiosk (optional Advanced Support.)
  • And much more!

To find out what a college printing kiosk can do for your student population, contact one of our Project Consultants today at (603) 865-1000.

Top 10 Ways College Campuses Utilize Interactive Kiosks

College campuses are centers for growth an innovation, and technology plays in important role in maintaining that status. Students, as well as faculty, expect their schools to keep up with new and emerging technologies to remain the cutting edge institutions we know them to be. We have worked with many colleges of all sizes, small one school colleges, as well as multiple colleges within a university setting - and we find the needs for student services kiosks are very similar in either setting.

Top 10 Uses for Student Services Kiosks

We wanted to share the top 10 requests we have seen over the past year for interactive kiosks on college campuses with our existing education customers, many of whom have expanding to implement greater functionality for their current kiosks. and also to inspire potential customers through sharing how their peers are utilizing self service technology.


document kiosk university north dakota

Student Printing Kiosks:

We have had a larger number of requests for our Document Kiosk and also our Laser Kiosk to be added to various locations throughout college campuses to act as printing stations for students. These printing stations are not only utilized for printing schoolwork before classes; they are also placed in strategic locations for easy printing of important documents such as financial aid forms, registration documents, emails, research papers, and much more. If there is a need for easy printing that is not tied down to a computer lab, an interactive kiosk will fulfill that need.

Click on our case study to read about the University of North Dakota's strategic planning initiative, Exceptional UND, and the use of printing kiosks.

We've made the decision to give students services versus hardware. Instead of building more computer labs, we need to meet them where they are.

-Joshua Jones, Associate Director, Center for Instructional & Learning Technologies, University of North Dakota


College Building Directories:

Depending on the college, buildings can be two floors and easy to navigate or they can be twenty floors with different departments on each floor. The layouts of certain buildings can also be quite confusing if you are visiting for the first time, or only need to stop by occasionally and forget how to navigate. There may also be security in place that requires you to call and alert a department that you have arrived. An example of where an interactive kiosk and a building directory kiosk would be able to streamline processes would be at the Harvard Lab for Developmental Studies. The lab is located in one of Harvard University's busy buildings and requires a phone call for an attendant to come down to bring you a parking pass and the to walk you to the lab. Needless to say, it would be much faster and easier to have an outdoor kiosk like the Enviro Kiosk, where a visitor would be able to touch the screen to call the lab to check in for their appointment as well as print a parking pass out for their car. By utilizing an interactive kiosk to check in, the lab could also alert the researcher to let them know that their next appointment has arrived. Other visitors to the building could use the kiosk to locate the department they need to visit, and print a badge if they are required to for security purposes. Interactive Kiosks are able to deliver a high level of service through the use of a self service building directory.


campus wayfinding and navigation

College Campuses Wayfinding & Navigation:

If certain buildings on college campuses can be confusing, then college campuses as a whole can be intimidating to navigate for both visitors as well as incoming freshman. Gone are the days of the paper map handed to freshman during orientation as today's generations of students are digitally connected and they have an expectation that self service technology will help them navigate to where they need to go. Certain college campuses are part of a much larger university and navigating through a university campus can be challenging. By installing outdoor kiosks at key navigation points throughout campus, students and visitors can use self service technology to guide them to their intended destination.


Display Important Student Information:

Classes may have been cancelled or rescheduled, an exciting event may be coming to your college campus soon, or there may be an urgent safety alert that needs to be updated as new information becomes known - these are only three of many reasons why college campuses are investing in computer kiosks in order to display important information. Students may change their phone numbers and not update them with their school for SMS text message delivery, and not everyone checks their email at important times, which is why college campuses are turning to computer kiosks to provide timely information to students, staff and visitors.

college event calendar kiosk


College Event Calendars:

Both large university campuses who want to promote their events to everyone, as well as specific college campuses (Performing Arts, Engineering, Law, Architecture, etc) who have their own specific events, can benefit from an easy-to-use event calendar software. Instead of having someone submit an event through a slip of paper to then be input online, why not have events submitted through a online form where event calendar administrators can then approve or deny the event with one click? Our event calendar software, EventsCrier, incorporates this functionality and offers both a version of the calendar for interactive kiosks and desktop computers, but also provides a mobile version for smart phones and tablets. Provide easy access to what is happening on campus with event calendar software that both your students, staff and visitors will want to use.


Queuing for Student Services:

College campuses have their fair share of extremely busy administrative offices. We tend to see requests from financial aid offices, walk-in advising or career services, as well as from the registrar's office. It can be challenging to keep student wait times low, especially if you only have speculative data on when your busy times are or how long appointments generally take for different student needs. By implementing a queue software service, you can measure key pieces of data that keep your team's productivity up and address all student concerns within what you determine is an appropriate amount of time. Queue software also provides reassurance to your students about how long their anticipated wait time is and also allows them to monitor their wait time on their smart phones or tablets. If it's a beautiful day, why spend your time waiting inside, when you can monitor your wait from the quad in the sunshine? Queue software offers many advantages for both students, as well as the office team who are working to best serve their students and keep retention rates high.



Checking in to Appointments:

Similar to queuing and monitoring wait times, being able to check into an appointment at student health services or in a greater community capacity, such as the University of the Pacific's School of Dentistry is utilizing with their kiosk project, is an important self service functionality that college campuses have been implementing more and more in recent years. The obvious benefit to the school is that by automating the check-in process you can save on additional overhead salary costs by assisting your front desk staff through automating certain tasks. Another, perhaps less obvious reason, is that by offering a self-service check-in procedure, you monitor who was in your facility, for how long, who they were there to see, and why they were there in the first place. This is an important security benefit and ensures that only those who are supposed to be there are there.

We are the first dental school to have this kind of controlled entry system that uses kiosks, turnstiles and seamless integration into our clinic management system in order to ensure the privacy and safety of everyone in the building.

-Raybel Ramos, Director of Information Technology and Telecommunications, University of the Pacific


Displaying Nutritional Information:

Throughout recent years we have had greater access to nutritional information than ever before, and students expect to know what is in their food as well as what the nutritional content is of their food. By displaying nutritional information you empower students to make smarter food choices. You can also highlight special menu items, dining hall hours, and most importantly, identify ingredients for student who may have food allergies or sensitivities.


college hall of fame

Hall of Fame Presentations:

Celebrating and creating community on your college campuses can be enhanced with the use of interactive hall of fame presentations. You can work on storytelling the history of your hall of fame members through interactive, self guided journeys on kiosks. Add videos, audio clips, photography, statistical information, and anything else that will showcase the accomplishments of your hall of fame members. In the same vein as hall of fame presentations, you can highlight your generous alumni donors. You have an amazing school that they were so proud to attend that they have given back to the school from their lifetime accomplishments. Acknowledging your accomplished alumni donors is an important part of your school's culture.


College Recruitment Through Email Acquisition:

When prospective students visit your campus, why not engage them with interactive kiosks and encourage them to submit their email addresses for updates about what is happening on campus? Strategically placed interactive kiosks can be mentioned on college campus tours as a way for prospective students and parents to stay in the loop in terms of important applicant information, such as financial aid dates or application deadlines, exciting programs that the college offers, or notable alumni and what they have accomplished.


In addition to these top ten uses that are popular on college campuses when investing in interactive kiosks, there are additional benefits on the administrative end. Your interactive kiosks will provide you with reporting and data that many schools find useful. For example, you can collect data on how many people are using the student services kiosks, what the busy times of day tend to be for your kiosks, how much traffic their location on campus tends to receive overall, and what visitors to the kiosks are finding of value by their interaction with self-service technology. You can test different interfaces and make changes easily from where ever you are with a cloud-based solution.


College campuses have come a long way from the days of tacking a promotional flyer on a bulletin board, standing in long lines to register for classes in the blazing heat or freezing cold, and getting lost while trying to navigate through large campuses and confusing buildings. Self service technology is here to make both student, as well as faculty and administrator, life easier and more productive.

Using Student Kiosks to Start Off the School Year Strong

School's Back Soon!

Curriculum plans, dining hall food orders, new hires, updated school supplies, new technology like a school kiosk, event itinerary, and budget plans all need to be laid out and ready to go soon. The incoming freshman class will soon be anxiously bursting through the doors. The better your education resources are to help them along, the smoother the process will be for everyone. Using student kiosks is one way to more efficiently manage tasks that burden staff and frustrate students.

“If you’re going to tell them to pick themselves up by their boot straps, you’d better give them boots first.”

At the beginning of the new school year, some schools will give their students a thick information packet of papers and forms, and corral them into long lines for administrative processing. If only there was a better way to make some of these necessary tasks more efficient and less of a bottleneck. Well, how about letting them serve themselves?

School Kiosk Visitor Management System

Pictured above: Visitor Management System Customizable Interface

The schools that have discovered the advantages of student kiosks and self service on campus will be maximizing their resources while providing better service overall! Educational institutions of all levels, particularly colleges and universities are providing state-of-the-art school kiosks in their dining halls, dorms, and academic buildings. These self serve student kiosks provide students with registration tools, academic information, wayfinding tools, event calendars, printing and scanning access, mental health screenings, point of sale, campus security notifications and much more!

student kiosks

Pictured above: Document Kiosk at UND

Which school will you be?

An unfortunate problem schools suffer nationwide is lowered student retention efforts. As a result, more and more students are leaving school and pursuing other options. Students claim these are the top reasons they chose to leave school.

1. Too expensive- Going to college can be a huge financial risk. To some this may outweigh the benefit of earning a degree. Use digital displays and information kiosks to show students the various university, state, and national scholarships and grants available to them. Financial aid offices can be supplied with printing kiosks. That way, students can look up important financial information and print out useful documents right in the office.

2. Excessive stress - A new home, with recently earned independence, and increased academic standards are a recipe for stress. Add confusion and lack of access to information and you’ve got a recipe for disaster. Give students an easy way to access information and find maps to get them where they need to be, on time.

3. Lack of advising - Right now, there is a massive problem in higher education with the lack of advising capability at universities. According to Inside Higher Ed, “Self-reported adviser ratios from colleges and universities nationwide show that, on average, there are about 300 students for every full-time adviser in a four-year public institution.” One person advising on the future of 300 students every semester is simply not enough to be able to help with class schedule, future plans, career trajectory, internships, study abroad programs, extracurricular, and mental well being. Installing kiosks in academic buildings and faculty offices with a homepage solution can organize students.  Afterwards, they are prepared for meetings with the adviser, which cuts down average meeting times. This gives the adviser more time and flexibility to focus effort on students with extenuating circumstances that cannot simply be solved by a couple taps on a kiosk.

Student Kiosk Solutions

kiosk colors

Pictured above: Enviro Kiosk Models for Indoor or Outdoor use

A self service school kiosk is essentially a computer kiosk placed in a steel enclosure with software that allows for remote access to control administrative functions such as browser lockdown, menu options, whitelisting web links, immediate reports or alerts for kiosk tampering and usage, and remotely view and support the kiosk. The primary solutions a school kiosk can provide include:


  • Tutoring Appointments
  • Academic Advising Appointments
  • Share Campus & Club Events in Real Time


harvard freestanding kiosk

  • Campus Directories
  • Building Information & Hours
  • Contact Information
  • Request Help


  • Student Input/Feedback
  • Gather Data for Decisions
  • Screen for Mental Health


  • Access homework, reading, and test results
  • Print and scan quickly
  • Send important e-mails


  • View Academic & Administrative Info
  • Request/Complete/Submit Documents
  • Reduce Administrative Costs

The ways we’ve listed are only a few of the many ways a self-service school kiosk increases efficiency and student retention. It provides assistance to students when and where they need it the most. Interactive school kiosks are powerful tools and are the latest technology of choice helping colleges and universities boost their student retention rates. Don’t be the school with paperwork landslide and unnecessary long wait times. Be the hero that elevates your facility and give us a call today! (603)865-1000

The Educator's Perspective: Does Technology Improve the Classroom?

Just 30 years ago, technology was first introduced to the classroom. This started with comprehensive computer classes where students had access to a desktop for about a half hour the whole day. This was a time when you could get a full nap in waiting for the internet to load, and your version of the search engine started by actually flipping through the books in the library as your only resource.old school virtual

Today, students are equipped with a fountain of knowledge powered by smart boards, laptops, school kiosks, and even their own cell phones. Now in just seconds, a student can get the answer to most any question using technology.

knowledge is power


I understand the hesitation that comes with the idea of technology in the classroom. Teachers are often met with difficulty when using technology as a tool and not a distraction. Since I’m not a teacher, I figured I should ask the professionals what they think. So I took to social media and facilitated a conversation between educators about technology in the classroom.

“Technology in the classroom definitely has its pros and cons. The use of technology for typing and/or dictation for students who may struggle verbally or motor skills wise is a huge help. However, I have other students who are too used to the availability of technology and cannot go an entire day without the use of it as a buffer. Here, I'm talking games on the iPad that have no correlation to the school day”,

Meghan Gregoire, Special Education (grades 9-12).

“I would have to agree with Meghan when it comes to technology having pros and cons. In my student teaching experience, I definitely had to constantly check that students weren’t misusing their technology. In the school in which I was placed, each student is issued an iPad, but plenty of those students use it to play games during classroom time. This adds yet another element for a teacher to manage. Of course, there is the possibility of technical difficulties when using technology in the classroom. This can cause a lot of anxiety since every moment in a classroom is important and any time lost is distinctly felt by the teacher”,

Hannah Hounsell, English Education.

“I am a big technology fan in the classroom- to a certain extent. I love booking time in the library for students to use technology to make assignments of higher quality and more fun to do. I am also a heavy user of technology in the classroom because it is how I present material and have the students engage in practice. However, because of the high need for teenagers to always have a phone in their hands, there have been a new policy in classrooms where students have to keep their phones in a calcpad storage unit for the class. The main reason behind this is that there are students that will not be productive in class and/or potentially distract others from doing their work”,

Cristina Coffill, Spanish Education (grades 9-12).

So, from this perspective, we can likely deduce that cell phones are not the best idea for the classroom. However, the teachers interviewed did have a positive opinion about non-handheld devices. “I highly recommend smart board use. I use the smart board for lessons at least every other day and my students respond very well to that!”, Gregoire. While there is reason for concern, there is evidence to prove that technology can be used for good.

According to a PBS LearningMedia survey, “69 percent of teachers polled said that educational technology allows them to ‘do much more than ever before’ with students”, Jeana Lee Tahnk of Huffington Post. Technology can cause distraction if mismanaged, but can also be a great help. Essentially, technology in the classroom should engage the students, not distract them and cause more stress for the teacher. In some cases, teachers have found a way to manage handheld devices.

“I used tons of technological tools in the classroom that wouldn’t have been possible without iPads and the time lost due to technical difficulties was minimal. The kids are also almost intrinsically engaged by new technological tools. They would much rather have an activity that they can do on their iPads, than one they must do with pen and paper. That includes tests and quizzes. Unfortunately, the school that I was in didn’t have smartboards, but I would simply project lessons made in Quizlet, Kahoot, Playposit, PollEverywhere, Prism, Schoology, etc.”, Hounsell.

With the average attention span of students dwindling, it is important to develop lesson plans around what gets the attention of the students. At one time in history, that was lincoln logs and rubix cubes. Today, it’s ipads and cell phones that take up the attention of youth. Rather than resist this movement, it’s important to recognize the significant role technology plays in your student’s life and find ways to integrate technology into the classroom. Some ways educators have done this is by:

  • Playing interactive class exercises on a smart board
  • Use kiosks so students can access surveys and personal information
  • Using google docs to do live peer edits in groups
  • Downloading educational apps onto student’s phones for class (like socrative)
  • Creating visually appealing presentations that will keep students engaged
  • Inform students of upcoming events using a lobby kiosk
  • Use technology to automate POS for school lunch

Schools that are optimizing the use of technology have seen extremely positive effects. According to the Pew Research Center, “92 percent of teachers said that the Internet has a “major impact” on their ability to access content, resources and materials, and many are finding that it helps their ability to interact with students. Even more importantly, instructors have reported that digital technology in the classroom has increased students’ academic performance” (sourced by Jeana Lee Tahnk’s article on Huffington Post). The problem is not technology, it’s the way it’s being utilized. With a lesson plan, and time restrictions, technology can be a useful tool for improving engagement and attention in the classroom.

school kiosk

Kirnelius Williams, a master of business administration (MBA) student, uses the information kiosk in the College of Business and Economics.

Tip: Don’t have the budget for a kiosk? Read this article to find out how to get a kiosk using grants

Technology isn’t just useful within the classroom. Technology can be used to improve the library, cafeteria, and lobby of the school. School kiosks can be used as efficient printing clusters, POS for cafeterias, and digital signs to display maps and information in lobbies. They can even screen for mental health, providing students a way to get valuable resources for mental wellness. Organizations all over the country are connecting grant organizations to schools to bring kiosks into education.
Teachers understand their students. They can assess what type of technology can benefit their students and which ones distract them. “Overall, I think technology enriches the classroom and I am excited to try out most any tool (as long as I think it’s worth it, of course)”, Hounsell. At the end of the day, under the right conditions, technology can be a great benefit for schools. This means both in and out of the classroom. “Overall- it's all about balance. Technology really is a strong component of learning nowadays and when used responsibly it makes a positive difference in learning”Coffill.


Grants to Apply For to Get an Education Kiosk

Grants for Self-service technology in schools all over the country

Self service student kiosks are surging as a means to improve check-in, wayfinding, print clusters, registration, check-out, POS, information distribution, advertisement, and much more.

Unfortunately, funding for schools varies state to state and depends widely on the average income of the town in which the school resides.

This results in a surplus of budget in some areas, while other schools struggle to provide basic supplies for their students. Those schools that already have funding problems may not even look to consider self-service technology using grants to solve problems within the school.

Luckily, there are grants, scholarships, and networks of donors available for schools to receive funding for these programs.

Once implemented, a kiosk returns the initial investment by decreasing costs on paper and resources while providing teachers with more time to focus on the classroom instead of routine tasks. Kiosks are used to:

student kiosk full

  • Give students a place to print and scan quickly with less wait time
  • Check students into the classroom
  • Give students directions and information about the school
  • Let students buy themselves lunch with a self-checkout POS
  • Advertise fundraisers, clubs, school events, and other opportunities for students


Aside from federal funding, there are plenty of ways to fund a kiosk implementation in schools. Government grants, private company grants, crowdfunding, and donation communication are all ways for teachers to create a funding campaign or apply for a grant. Oakland University used a local Michigan grant from the Flinn Foundation to fund the screening for mental health kiosk they implemented in their school’s library.

This is a list of different resources available to most states in the U.S. for STEM based technology grants.

kiosk banner

Government Grants

  • Office of Postsecondary Education (OPE): Fulbright-Hays Doctoral Dissertation Research Abroad Fellowship Program
  • Office of Postsecondary Education (OPE): Title III Grant Projects
  • Office of Innovation and Improvement (OII): Expanding Opportunity Through Quality Charter Schools Program (CSP): Grants to Charter Management Organization for the Replication and expansion of High-Quality Charter Schools
  • Office of Elementary and Secondary Education (OESE): High School Equivalency Program
  • Office of Elementary and Secondary Education (OESE): College Assistance Migrant Program
  • Office of Postsecondary Education (OPE): Fulbright-Hays Group Projects Abroad Program
  • Interdisciplinary Preparation in Special Education, Early Intervention, and Related Services for Personnel Serving Children With Disabilities Who Have High-Intensity Needs
  • Office of Innovation and Improvement (OII): Supporting Effective Educator Development (SEED) Grant Program
  • Office of Innovation and Improvement (OII): Teacher and School Leader Incentive Program
  • Office of Innovation and Improvement (OII): Education Innovation and Research Program--Expansion Grants
  • Office of Innovation and Improvement (OII): Education Innovation and Research Program--Mid-phase Grants
  • Office of Innovation and Improvement (OII): Education Innovation and Research Program--Early-phase Grants
  • Office of Elementary and Secondary Education (OESE): Opening Doors, Expanding Opportunities
  • Office of Innovation and Improvement (OII): Magnet Schools Assistance Program
  • Training and Information for Parents of Children With Disabilities: Community Parent Resource Centers
  • Office of Elementary & Secondary Education; Overview Information: Race to the Top Fund

Donors Programs

List of Resources from ‘Positive Learning’

And eSchool News: Daily Tech News & Innovation

Technology Donors Program

  • Make account
  • Compile ‘wish list’ of technology
  • Create profile with stories and experiences as an educator
  • Get connected with donors to fund project
  • No deadline

Donors Choose

  • K-12 and public charter schools
  • Donors help fund project
  • When project is fully funded, the teacher gets the items delivered to them

Digital Wish

  • Teachers submit a lesson plan
  • Entered to win up to 50 grants
  • Share stories with donors
  • Rolling deadline

Corning Incorporated Foundation

  • Apply for over 130 grants
  • Totals about $3 million 

Funding Factory

  • Free funding program for schools, nonprofits, charities
  • Donation of devices or funds
  • If a teacher donates old technology it can gain points and be exchanged for new technology or cash
  • Ongoing deadline

Lockheed Martin STEM Grant

  • General grant for STEM
  • Handful of states not eligible
  • Funding is flexible
  • Deadline is rolling

More Websites to Apply

If you would like to learn more about how you can get a kiosk in your school, contact a project consultant at 603-865-1000

Documentation Kiosk meets University of North Dakota's Printing Needs

Student Printing Kiosk Solutions at UND Making the Grade

The Challenge

In 2010, the University of North Dakota entered an institution-wide strategic planning initiative known as Exceptional UND. Fortunately, the Information Technology division was ahead of the game. Having undertaken its own strategic planning process in 2008, it identified Core Technology Services, outlining final recommendations for each with implementation beginning in 2010.

Computer labs were of course flagged as a Core Technology Service, and chief among the central recommendations was the following dictate:

Print Stations:
Throughout the core technology discussion, various constituency groups have expressed the need to further develop the University’s print services. These services should be available for use from student-owned systems and be strategically placed across campus.

This objective reflects a reality of today’s higher education culture: students are coming in with, and prefer to use, their own technology. Center for Instructional & Learning Technologies (CILT) Associate Director Joshua Jones explains, "We’ve made the decision to give the students services versus hardware. Instead of building more computer labs, we need to meet them where they are."

The SolutionDocument Kiosk

UND developed its own system called UniPrint. With UniPrint, students download installers that allow them to print from their personal computers to

designated campus printing centers. A student sends a print job to the physical location of her choice, assigning it a "release password." At that point, she has two hours to go to the print location, swipe her U Card (UND’s student ID card), enter the password and pick up her print job. The U Card automatically deducts the printing charge (4¢ per black and white page) from the student’s account. An $8/semester student technology fee is preloaded on the card for printing expenses. Money can of course be added to the card if/when the allotted fee runs out.

The UniPrint system necessitated additional hardware to meet students’ increasing demand. In addition to UND’s computer labs, CILT established print stations – computer/printer combos on old TV carts – in closely monitored areas. The carts are a clunky, unattractive but utilitarian solution, as long as manpower is available to provide the security the equipment lacks.

Interactive kiosks were the obvious solution for high-traffic spaces that could not be staffed 24/7. After putting the project out to bid, CILT chose Advanced Kiosks because the company was best able to provide five key elements of self-service technology:


UND came into the project with a specific list of criteria, but remained open to input from potential vendors. "When we went out to bid, there was another company that wanted to build custom enclosures to fit a single printer model," remembers Jones. “But we realized, ideally, these kiosks are going to be around a lot longer than any of the equipment inside them. We really appreciated Advanced Kiosks’ adjustable shelving." It makes swapping out printers and other components easy to do. Design skill and thoughtful engineering are apparent in the Documentation Kiosks.

From there, CILT and the Advanced Kiosks team worked together to configure Documentation Kiosks with UND’s unique combination of desired features. "For our U Cards, UND is standardized on one card reader. We told Advanced Kiosks which one we use, and that’s what they gave us,” Jones explains. "We chose to include the phone handset feature and hardwire it directly to our IT Support. They also covered the standard external USB ports with plates so users can’t intentionally or unintentionally compromise the system, but if we ever do decide to repurpose the kiosks, the plates can easily be removed." Similarly, the keyboards can be removed for touch-screen-only operation.

Document Kiosk


UND wanted computer kiosks for printing locations that could not be staffed around the clock. College students can be depended on for heavy and hard use of shared facilities. "We wanted that armored ATM machine look," recalls Jones. The Documentation Kiosk has an approachable, sleek-but-sturdy look that appeals to students. The plates over the USB ports also protect UND electronics from being compromised by viruses, malware and a host of other threats. "That small customization works perfectly with our UniPrint system, which locks out desktops. The kiosks can only be used for printing," Jones says.


Advanced Kiosks hardware isn’t just engineered for maximum efficiency; it’s designed to look good too. With a wide choice of colors, cut vinyl and/or graphic wraps, kiosks fit right in with the customer’s brand, including logos and mascots. These are aesthetically pleasing, high-tech units that call out to users in high-traffic areas. However, for those who still shy away from experiences with new technology, UND installed signage to reassure new users that printing kiosks are the way to go. At peak times in the College of Business main computer lab, for example, there can be daunting lines with significant wait times to use one of the 49 computers. Signs are posted to direct students who only need to print to the kiosks standing ready and available throughout the building.

Ease of Use

UND’s printing kiosks are both easy for students to use and for support staff to maintain. "Advanced Kiosks products are just designed great," Jones applauds. The service doors are located in the front for easy access. The screens move forward so you can easily get to the computer and monitor. "For us, the same key opens all units across campus. It’s secure without being cumbersome."

For students, Jones likes the touch-screen keyboards because they offer users fewer options and no function keys. "They keep users locked into our software, and that’s exactly where we want them," he explains.

Responsive Service

UND has relied on Advanced Kiosks for fast, dependable service from the beginning. "It only took a few weeks from ordering to delivery," says Jones. "We placed our order for the first batch of kiosks in July and got them right before school started." The three-year, end-to-end warranty never lets you down. From offering technical support to replacement parts, Advanced Kiosks provides what you need, when you need it.

The Results

CILT has accomplished exactly what it set out to do. On one hand, there’s been a dramatic decrease in waste from the wide-open printing days when students had no incentive to minimize their use of paper and toner. On the other, internal statistics prove if you give people what they want, they will use the service loyally. In just one year of kiosk use, UniPrint has gone from 1.2 million pages printed to almost two million.

The Future

In 2012, Jones’ first order was basically a pilot program with four printing kiosks going to the College of Business and two purchased by UND’s main campus. The results were promising enough to add six more kiosks in the same calendar year, and the plan is to place a third order in 2013. "Our goal is to have one public print station in every building," Jones says of the 240-building campus.

In many ways, the University of North Dakota serves as a thought leader for the other ten schools in the North Dakota University System. As UND’s experience and success with interactive kiosks gains momentum, other institutions will see them as viable and attractive solutions not just for student printing, but for every aspect of university life, from paying bills to registering for classes to weighing dining hall options. Computer kiosks are ideal for budget-conscious schools that cater to technologically savvy students preparing for life and work in an increasingly digital world.

Call us today to save your campus money and manpower with a full-service turnkey solution from Advanced Kiosks.

This UND orientation video introduces students to the new UniPrint Stations located throughout campus.

Download UND Case Study (PDF).

Student Mental Health Articles

The data is in!

Read the research on how school-based activities and involvement can improve adolescent self-esteem and mental health.

What You Can Expect from an Advanced Kiosk Project

Embarking on a School Spirit Project is a journey tailored to your school’s needs, from initial consultation to final delivery. Here’s what you can expect as we customize your project to perfection. With Advanced Kiosks, you don’t just get a kiosk; you receive a tailored User Interface designed to showcase your school and its unique identity.

Complete Customized Solution from Start to Finish
01 Free Consultation Call

At the 01 Free Consultation Call stage, we delve into several key points:

  • Understanding Your Requirements: Our experts will take the time to listen carefully to what you're trying to do, your needs, objectives, and budject.
  • Vision Exploration: We'll discuss your vision for the project, including the goals you aim to achieve and the outcomes you envision. This allows us to align our recommendations with your overarching vision and objectives.
  • Tailored Recommendations: Based on our understanding of your requirements and vision, we'll provide tailored recommendations and insights. This may include suggestions for hardware options, software features, customization opportunities, and project implementation strategies.
  • Answering Your Questions: Throughout the consultation call, we encourage you to ask any questions you may have. Whether it's about our process, the capabilities of our solutions, or specific project considerations, we're here to provide clarity and guidance.

Overall, the consultation call serves as the foundation for a collaborative partnership, where we work together to shape a solution that meets your needs and exceeds your expectations.

02 Follow Up Email

After the initial consultation, expect to receive follow-up emails. These are long emails will include:

  • Product Brochures: Detailed brochures outlining the features, specifications, and benefits of our solutions. These brochures provide a comprehensive overview of our products, helping you understand their capabilities and suitability for your project.
  • Pricing Sheets: We offer transparent pricing sheets that outline the costs associated with our products and services. We aim to provide clear and concise pricing information, empowering you to make informed budgetary decisions.
  • Relevant Industry Information: We'll also share relevant industry insights, case studies, and success stories to further illustrate the value and impact of our solutions. This information helps you gain a deeper understanding of how our products can address common challenges and deliver tangible benefits.

By providing these resources, we aim to ensure you have all the necessary details to evaluate our solutions and make informed decisions that align with your project goals and budgetary considerations.

03 Send Quote or Proposal

Following our consultation and provision of relevant information, when you're ready to move forward, we'll send you a comprehensive quote or proposal tailored to your specific needs and requirements. This document will outline:

  • Scope of Work: A detailed description of the proposed project scope, including the objectives, deliverables, and timeline.
  • Cost Breakdown: Transparent pricing breakdown detailing the costs associated with hardware, software, customization, onboarding, support, and other relevant services.
  • Customization Details: Information on how we'll customize our solutions to meet your unique needs, including branding, user interface design, content creation, and integration requirements.
  • Terms and Conditions: Clear terms and conditions governing the proposed engagement, including payment terms, warranty coverage, and service level agreements.
  • Optional Add-Ons: Any optional add-on services or features that you may consider to enhance the functionality or value of the project.

Our goal with the quote or proposal is to provide you with a comprehensive overview of the proposed solution, its associated costs, and the terms of engagement. This document serves as a basis for further discussion and ensures alignment between our offerings and your expectations.

04 Start Project

Once we receive your payment or purchase order, we officially kick off the project.

This step marks the beginning of our collaborative journey to bring your customized solution to life. You will receive paperwork from our accounting department and an introduction to your dedicated Onboarding representative.

Concurrently, our hardware team will start building your project according to the specifications outlined in the proposal.

05 Hardware Queued in Production Schedule

When your order is placed, your CityGuide hardware is queued for production. Our state-of-the-art facilities are ready to bring your vision to life, crafting robust kiosks built to withstand the demands of public spaces.

Quality and durability are our top priorities. Onboarding will keep you up to date on where your kiosk is in the production schedule and inform you when it will ship.

Advanced Kiosks Shop Floor

06 Customer Onboarding

During the Customer Onboarding phase, our dedicated team will collaborate closely with you to tailor every aspect of your project to perfection. Here's what you can expect during this phase:

  • Initial Consultation: We'll kick off the process with an in-depth consultation to understand your goals, preferences, and requirements. This allows us to gain insights into the specific features you want to incorporate into your project.
  • Branding and Design: Our team will work with you to customize the branding and design elements of your kiosk, ensuring that it reflects your brand identity. This includes selecting color schemes, fonts, logos, and other visual elements to create a cohesive and visually appealing user interface.
  • Content Creation: We'll assist you in curating and creating compelling content for your CityGuide kiosk, including event listings, public service directories, tourist attraction details, and other relevant information. Our goal is to ensure that the content is informative, engaging, and tailored to meet the needs of your community.
  • Functionality and Features: We'll collaborate to determine the specific functionalities and features you want to incorporate into your user interface kiosk. Whether it's real-time event updates, interactive maps, multilingual support, or QR code integration, we'll customize the User Interface to meet your requirements.
  • User Testing and Feedback: Throughout the customization process, we'll conduct user testing and solicit feedback to ensure the kiosk meets your expectations and requirements. Based on your input, we'll make any necessary adjustments and refinements, ensuring that the final product is precisely tailored to your needs.
  • Training and Support: Once the customization process is complete, we'll provide comprehensive training to ensure you and your team are fully equipped to manage and operate the kiosk effectively.

Additionally, our dedicated support team will be available to provide ongoing assistance and support whenever you need it.

Overall, our Onboarding and Customization process is designed to provide you with a tailored solution that meets your specific needs and requirements. We're committed to ensuring that your kiosk project is a valuable asset that enhances engagement, convenience, and connectivity.

07 Customization

During the customization phase, our team works closely with you to tailor every interface aspect to your specifications.

We integrate your branding elements, design preferences, and desired functionalities into the CityGuide kiosk. This includes adjusting the layout, color scheme, content, and interactive features to create a seamless and engaging user experience.

Communication and collaboration are paramount throughout this process. We prioritize your feedback and input to ensure that the final product aligns with your expectations and meets the unique needs of your community. Our goal is to fine-tune the kiosk to perfection, delivering a solution that not only informs and engages but also enhances the overall experience for users interacting with your kiosk.

At this phase, we also focus on setting up higher-level workflows and testing them as needed. This involves implementing QR codes, integrating third-party web-based apps, ensuring seamless translation, and enhancing accessibility features.

  • QR Codes: We create and integrate QR codes to enable users to access specific features or information conveniently on their mobile devices.
  • Third-Party Web-Based Apps: We set up secure browser windows within the kiosk interface to host third-party web-based applications, expanding the functionality and utility of the system.
  • Translation and Accessibility Features: We ensure that the kiosk interface supports multilingual options and complies with accessibility standards, making it inclusive and accessible to all users, including those with disabilities. Testing is conducted to verify the effectiveness and usability of these features across different scenarios and user interactions.

By meticulously configuring these workflows and conducting thorough testing, we guarantee that the system is equipped to deliver a seamless and comprehensive experience to users, regardless of their language preferences or accessibility needs.

08 Kiosk Assembled and Software Installed

Software installation is where the magic happens. Our skilled technicians install and configure the latest software tailored to your needs. Say goodbye to generic solutions and hello to a fully customized interface, designed to engage and inform your audience. Here, hardware is tested with your customized software to ensure proper configuration.

During this phase, our team meticulously assembles the kiosk hardware according to your specifications. This includes integrating all components and peripherals required for optimal functionality. Once assembled, the customized software is installed and tested to ensure seamless compatibility with the hardware components.

Our technicians conduct thorough testing to verify that the software operates smoothly and efficiently on the kiosk. Any adjustments or optimizations are made as needed to ensure that the final product meets our high standards of performance and usability.

By combining expert hardware assembly with tailored software installation, we ensure that your kiosk project is not only visually appealing but also fully functional and ready to deliver an exceptional user experience.

09 Burn In and Test Kiosk Software

Before shipping, each kiosk product undergoes a meticulous burn-in process. This rigorous testing ensures that every component meets our high-performance standards.

In addition to hardware testing, a Project Manager conducts a final review of the kiosk software. This comprehensive assessment includes evaluating the user interface layout, workflow design, and functionality to ensure an intuitive and seamless user experience.

During this review meeting, the project manager provides feedback on the customization efforts, highlighting areas of success and addressing any potential improvements. This collaborative discussion ensures that the product meets your expectations and aligns with the unique needs of your community.

Furthermore, we document each kiosk configuration in our CRM for technical support. This documentation ensures that our support team has access to detailed information about your product, facilitating efficient troubleshooting and resolution of any issues that may arise.

With thorough testing and documentation in place, your product is ready to deliver exceptional experiences from day one.

10 Shipping and Installation Details

Your customized kiosk project is now ready to be deployed in your community. With meticulous attention to detail, we ensure that every component, from hardware to software, is in place and ready for deployment.

Our team carefully packages your product to safeguard it during transit, ensuring that it arrives at its destination in pristine condition. Whether your installation site is within your town hall, tourist center, public square, or any other location, we ensure the shipping process is seamless and secure.

Upon receiving your kiosk, installation is straightforward and hassle-free. Our comprehensive installation instructions guide you through the process, allowing you to set up your kiosk quickly and efficiently. Should you require any assistance or support during the installation process, our team can provide it.

With its personalized interface and comprehensive features, your kiosk project is poised to become an invaluable resource for your community, fostering connectivity, convenience, and engagement.


School Spirit Engagement Kiosk Models

“I would like to thank you for helping us create a very successful Veterans Memorial event on May 31, 2024, at the Roslyn, Washington Historical Cemeteries. Your technical expertise in working with us to create a user friendly platform for Veteran families and friends was a big success.”

–  Richard Watts, Roslyn Cemetery Commission



Is the kiosk secure?

Zamok is the most secure kiosk software on the market today! See our software page.

What is the School Spirit Interactive Kiosk?

The School Spirit Interactive Kiosk is a kiosk platform created to honor and highlight students, alumni, faculty, sports teams, clubs, and more.

The engaging interface is easily customized to accommodate school colors, branding or logos. Provide a WOW factor for prospective students and parents on tours and excite students by showing off achievements, photos, videos and more.

How does wayfinding work?

The wayfinding aspect of the School Spirit can be one or more combination of campus map images, photos, Google Maps interface, or simple text directions. Users can take these directions with them via a QR code.

Are we able to incorporate QR codes?

Yes, QR codes can be created for any page or element and then added to kiosk interface for quick snap & go access to your displayed (or not displayed) content.

How can I connect to our calendar?

This will depend upon the calendar in use. For instance, Google Calendar has an embed functionality, where an image of a calendar or a calendar not connected to a live calendar would need to be updated manually in the back end of the system.

What software is running on the kiosk?

A Windows 10 Professional OS and our Zamok kiosk Management system. Zamok provides a secure browser window for all interaction over the internet.

What will the kiosk location need for the kiosk to work?

The kiosk will need a power outlet within 4 feet of the kiosk and an internet connection. All kiosks come with WiFi but an internet connection by cat5 is preferred.

What else is needed when I get the kiosk?

Unpack it and plug it in, it is fully assembled and our Onboarding process will set up the software and interface for you.

Can I make changes to the software and the kiosk user interface?

Yes, you will be provided with a username and password to log into your Zamok account. Make changes as needed.

What are your lead times?

6 to 10 weeks but call sales for real numbers.

How do I purchase a product from Advanced Kiosks?

Send us a Purchase order or a PO and you have 30 days to pay us in full after your receive the kiosk.

Do you have any cooperative purchasing programs?

Advanced Kiosks has a GSA contract and is our guaranteed best price. See here for more information.

Read our Newsletter

Receive Brochure, Information & Pricing

Thank you for your interest in our kiosks! By providing your email address, you’re taking a step towards detailed, personalized information about our products.

tribute kiosk memorial software for veteran cemeteries
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Here’s what you can expect:

  • Privacy Respect: We value your privacy. Your email address will be used solely for the purpose of providing you with the requested information and updates from Advanced Kiosks. We do not share your personal information with third parties without your explicit consent. See our Privacy Policy here
  • Opt-out Anytime: We strive to send only valuable information. However, if you no longer wish to receive these communications, you can easily unsubscribe at any time via a link in every email.
  • Immediate Access to Pricing: Once you submit your email, you will receive an immediate response with detailed pricing information for the products you are interested in. This helps you plan and budget for your project without any delays.
  • Customized Solutions: We’ll tailor our communications to your specific needs and interests based on the information you provide.
  • Expect emails that detail product features, customization options, and solutions that best suit your requirements.
  • Exclusive Updates: You’ll receive updates on new product launches, enhancements to our current offerings, and special promotions that are exclusive to our email subscribers.

Explore other self-service kiosk systems.

Office Extension Kiosk


Greeter Visitor Management System


CityGuide Interactive Kiosk


School Spirit Engagement Kiosk


Assisted Self-Service


Tribute Memorial Kiosk


From Our Blog

Kiosk Session Security: Facial Detection vs. Facial Recognition

Attaching a camera to any publicly accessible digital device is guaranteed to raise privacy concerns. Can the device recognize who I am? Does it store my image in a secret government database? Are the feds at some point going to come knocking at my door because a self-service device recognized me and alerted the authorities?

Those are all questions users of Advanced Kiosks’ self-service solutions may have in the wake of the company’s introduction of its FaceLock feature to its Zamok kiosk management software. FaceLock uses facial detection technology to provide secure access to kiosk interactions.

In the realm of modern technology, facial detection and facial recognition are terms that are often used interchangeably. However, they refer to distinct processes with unique functions and applications. Understanding the difference between these two technologies is essential, particularly as they become increasingly prevalent in the public sphere.


Facial Detection: Identifying the presence of a face

Facial detection is the first step in any facial recognition system. It involves identifying the presence of a face in an image or video. The goal is not to recognize who the person is, but simply to determine that a face is present.

Facial detection algorithms work by analyzing images to find patterns that are characteristic of human faces. These patterns include features such as the eyes, nose, mouth, and the overall shape of the face.

When a user approaches one of Advanced Kiosks’ self-service solutions, they’ll see a prompt on the screen asking if they want to enable the FaceLock feature. If they approve, FaceLock is enabled and recognizes that someone is at the kiosk. If they step away from the device, the software will run a countdown and delete session data. If the user steps back into view before the timer expires, they can continue their interaction uninterrupted.

The main purpose of FaceLock is to help ensure a user’s transaction information isn’t accessible to others if they forget to log out once their business is concluded. No image is stored, and users can conduct transactions as normal even if they decline to enable FaceLock.

Facial Recognition: Identifying and verifying individuals

Facial recognition, on the other hand, is a completely different process. Depending on the application, facial recognition systems can analyze a face to identify demographic information such as gender, race, and approximate age. Advertising platforms can use that information to deliver content targeted to that demographic. In some cases, facial recognition can be used for things ranging from providing users with secure access to computers, verifying identities for building entry, or identifying suspects at checkpoints.

Unlike facial detection, the use of facial recognition is fraught with privacy and ethical concerns. In one controversial application, for example, the company that owns Radio City Music Hall in New York used facial recognition to identify lawyers working for a firm involved in litigation against the company and deny them access to Rockettes shows at the venue as well as concerts and sporting events at Madison Square Garden.

Again, facial detection applications such as FaceLock only identify the presence of a face, don’t store images, and don’t link it to an identity. Its sole purpose is to ensure that business conducted at an Advanced Kiosks solution remains safe and secure.

Want to learn more about how FaceLock works? Reach out to our Sales team to start your self-service journey today.

Unlocking the Future: Advanced Kiosks' New FaceLock Feature

In an era where convenience and security are paramount, technology continues to evolve to meet these needs. When it comes to self-service kiosks, one of the standout innovations in this field is the FaceLock™ feature, part of a recent update of Advanced Kiosks' Zamok® kiosk management software suite. This feature represents a significant leap forward in how organizations manage access and security, offering a seamless blend of user-friendliness and stringent security measures.

Zamok is a comprehensive kiosk management software solution that enhances the functionality of interactive kiosks, providing tools for remote management, usage tracking, and a host of other features that make kiosks more efficient and easier to use.

FaceLock uses facial detection to continuously monitor the user's presence in front of the kiosk camera throughout their session.

When users initiate a workflow at a FaceLock-enabled kiosk, they will see a prompt asking if they want to use FaceLock to secure their session.

If the user agrees, FaceLock will actively monitor their face using the kiosk's camera. To indicate that FaceLock is active, a subtle message will be displayed at the bottom of the workflow, reassuring the user that their session is being secured by FaceLock.

Once FaceLock is activated, it remains active throughout the entire session. The only way to deactivate FaceLock is by pressing the Zamok browser logout button, which will end the session and restore the kiosk to its default state. This ensures that a user's session remains secure and private until they explicitly choose to log out.

One of the key features of FaceLock is its ability to detect when the user moves out of the camera's view. Using cameras with a wide-angle lens, FaceLock can instantly detect if the user has stepped away from the kiosk or is no longer visible. If this occurs, a warning message will appear on the screen and a sound will alert the user to return to the camera's range.

If the user doesn’t return to the camera's view within a specified time frame, the session will end. If they do return to the camera's view the warning message disappears, and the user can continue their session.

The potential applications of Zamok with FaceLock are vast. In healthcare, for example, it can secure access to medical records at patient check-in kiosks. In corporate environments, it can manage access to sensitive project information at collaborative kiosk stations. In public settings like airports or train stations, FaceLock can enhance the security of self-service ticketing kiosks.

Simplified implementation

To activate FaceLock, administrators can easily attach it to specific buttons or workflows within the Zamok template editor. By toggling a switch in the template editor configuration pane, FaceLock can be enabled for the desired workflow, providing a seamless integration with the kiosk's existing functionality.

By accessing the "FaceLock" settings card in the Zamok dashboard, administrators have the flexibility to customize the duration of the countdown timer before the session is terminated as well as adjust the sensitivity of the facial detection sensor. This allows organizations to tailor the FaceLock behavior to their specific security requirements and user preferences.

While implementing FaceLock on your kiosk, It is important to consider the kiosk's hardware and environment. Adequate lighting is essential for accurate facial detection, and the kiosk should be positioned in a way that captures the user's face clearly.

FaceLock is a powerful new security feature in Zamok kiosks that protects user sessions. By continuously monitoring the user's presence, FaceLock ensures that sessions remain secure and private.

Advanced Kiosks Recognized for Exceptional Contract Performance

CPARS RATING: Exceptional

Preface: All US Government contracts are reviewed by the Contracting Officer (CO) who represent the United States Government. CPARS is a Government-wide system used by federal agencies to report the performance of contractor work.

UEI#: TUNJLAP2GBM3 CAGE Code: 1YA98  NACIS # : 334118
SIC # : 3575 Company Legal Name:  H32 Design and Development LLC

The past year has been an exciting one for Advanced Kiosks, with the company completing several projects for government entities. Advanced Kiosks’ performance has resulted in an Exceptional rating on its recent Contractor Performance Assessment Reporting System (CPARS) evaluation. The CPARS rating is used in part to document contractor performance on federal contracts.

Aegis BoothThe main project was Advanced Kiosks’ partnership with the U.S. Department of Interior Bureau of Trust Funds Administration (BTFA).  The system, consisting of Advanced Kiosks’ Aegis Booth, allows members of Native American Tribes to securely talk by video conferencing to a Bureau of Trust Funds Administration (BTFA) representative and access federal benefits.

Recognition of excellence

Advanced Kiosks’ performance on the Fort Peck project has resulted in an Exceptional rating on its recent Contractor Performance Assessment Reporting System (CPARS) evaluation. The CPARS rating is used in part to document contractor performance on federal awards. According to the CPARS website that information includes “the contractor’s record of conforming to requirements and to standards of good workmanship; forecasting and controlling costs; adherence to schedules, including the administrative aspects of performance; reasonable and cooperative behavior and commitment to customer satisfaction; reporting into databases; integrity and business ethics; and business-like concern for the interest of the customer.”

Government agencies use a company’s CPARS rating when considering future contract awards. Here are a few comments about Advanced Kiosks that were included in the evaluation:

Quality: The contractor exceeded the contract requirements in terms of Quality. The Contractor consistently provided deliverables that are detailed, polished, and professional that included all the contract requirements. This is shown in the form of the kiosk booth, with the contractor using high quality materials for the booth-enclosure, integrating a high-quality design and technology throughout the booth. The quality of the kiosk application is also exceptional, with a clear, clean, and easy to use interface for a higher-level User Experience.

Schedule: The Contractor performed at a Very Good rating in terms of the Schedule. The Contractor met all deadline timeframes. The Contractor accomplished this by maintaining consistent communication with the Gov't.

Cost Control: The Contractor performed at the Very Good rating for Cost Control. The Contractor performed all requirements at the agreed upon costs and any modifications/upgrades that were identified and requested by the Govt were provided a quotation timely and modifications/upgrades were integrated timely and within agreed upon costs.

Management: The Contractor performed at the Exceptional rating for Management. The Contractor maintained consistent communication with the Govt. The Contractor provided regular updates and collaborated with the Govt on any issues.

Small Business Subcontracting: The Contractor performed at the Exceptional rating or Small Business. The Contractor provided a high quality and functioning kiosk to the Govt while at the same time being flexible with the Govt needs and objectives. This allowed for the Govt to receive dedicated 1-on-1 time and attention to the kiosk project that resulted in a high-quality product with the flexibility and attention of a small business.

“Our Exceptional rating reflects the dedication and hard work of our entire team,” said Advanced Kiosks CEO Howard Horn. “We are deeply committed to delivering the highest level of quality, adhering to schedules, maintaining cost control, and managing projects with excellence. This achievement would not have been possible without the trust and collaboration of our valued clients and partners; specifically the BTFA and our friends at New Hampshire APEX Accelerator”  Horn said. “We extend our heartfelt appreciation to each one of you for your continued support and partnership.”

Advanced Kiosks is also an approved vendor to the ‘General Services Administration (GSA) Advantage!’ program. The GSA is an organization that provides products, services, and facilities to federal, state, and local Government agencies so that they may serve the public. Any GSA Advantage member gets a significant discount off Advanced Kiosks products to ensure that government organizations get the absolute lowest price for their project.

For additional information or to discuss your own self-service project, contact us today!

Sabino Canyon Crawler Upgrades Operations With Self-Service Kiosks

A renowned natural attraction in southern Arizona has integrated a sustainable and tech-savvy approach to enhance the visitor experience.

Replacing old diesel shuttles, the Pima, AZ Regional Partnering Center introduced the emission-free Sabino Canyon Crawler in 2019. To further streamline the visitor experience, Advanced Kiosks was hand-picked to deploy four modern ticketing kiosks, designed to withstand Arizona’s extreme climate.

These kiosks have since processed tickets for over 330,000 visitors, generating $3.8 million in sales.

Despite challenges, the initiative has been successful, capturing interest from other organizations aiming to replicate the model.

Click here to read the full case study.







Newsletter Blog: Catch up on what’s happening at Advanced Kiosks!

The world is constantly evolving, and it’s no different when it comes to the self-service industry. New applications, new hardware and new software are being introduced on nearly a daily basis.

Advanced Kiosks is proud to be at the forefront of many of those changes. And to share what’s taking place at the company and the new offerings we’ve introduced, we’ve launched a quarterly newsletter.

Here’s a sample of what’s been happening at our New Hampshire headquarters and beyond:

New software

Advanced Kiosks recently released Office Extension 3.0, a groundbreaking update to its popular self-service office management system. This update is in conjunction with a major update of Zamok 3.0, Advanced Kiosks’ proprietary kiosk management software.

Key features of Office Extension 3.0 that have been updated and added include new translation capabilities, new and improved secure file upload, human detection technology and much more.

Expanded deployments

Validating the value of those new features is a project that’s taking place in Prince William County, Va. In an effort led by Circuit Court Clerk Jacqueline Smith and funded by Virginia Technology grants, the Circuit Court of Prince William County has rolled out 11 of Advanced Kiosks’ Office Extension 3.0 kiosks to increase public access to services.

The kiosks are located in several locations throughout the county (no longer just the courthouse) to accommodate the busy lifestyles of residents who are unable to visit the courthouse during restrictive office hours. Here’s our case study on this project.

New hardware

For those who need self-service solutions in places where deploying a traditional kiosk might be difficult or impossible, Advanced Kiosks has introduced a new No-Power Kiosk, a tablet kiosk that does not require 110 power. Instead, it draws electricity via an ethernet cable that serves as an all-in-one power source and internet connection. The No-Power Kiosk is offered in both a wall-mounted or counter-based version, making it ideal for uses where space is tight and access to an electrical source is limited.

Because the No-Power Kiosk doesn’t require a power outlet, it opens the door to new possibilities for customer engagement or information dissemination. It can be easily moved around and placed in unconventional or remote locations such as temporary events, trade shows, conferences, or pop-up installations.

Value-added services

And to help ensure each self-service project is a success, Advanced Kiosks provides an onboarding service, an essential offering that gets customers up and running quickly and helps deliver maximum results. The onboarding service includes everything needed to get your solution deployed. An onboarding specialist continually monitors the production timeline and schedules regular check-ins to keep your project running smoothly.

These are just a few of the exciting things happening here at Advanced Kiosks, so be sure and check out the newsletter page to see what else is happening. If you’d like to learn more about what we do and read a few or our success stories, visit our Resources page.

Keep an eye out for the next edition of the newsletter, slated to come out in December. If you’re interested in exploring self-service solutions for your operation, contact one of our experts.

Language Barriers a Growing Challenge in K-12 Schools

Language-based communication issues in K-12 schools have long been a challenge for educators. More than 70% of teachers who participated in a recent nationwide survey said they have taught students for whom English wasn’t their first language, and 56% said they were concerned that the parents of these students didn’t have the English language skills to effectively participate in parent-teacher conferences and aid in their child’s education.

The challenge is only expected to grow. Statistics compiled by the U.S. Department of Education indicate that the number of students in K-12 schools learning English has increased by more than 1 million over the past 20 years.

InterprestationHaving a convenient, cost-effective way to communicate with those who have a limited command of English can help improve education outcomes for students and provide a way for parents to better participate in their child’s education.

Helping to overcome language barriers is the InterpreStation from Advanced Kiosks. The InterpreStation allows those who do not speak English as a first language to ask complex questions and receive answers instantly through a human translator, at a fraction of the cost of hiring an interpreter.

By leveraging the services of LanguageLine Solutions, the kiosk offers interpretation and translation services in 240 languages plus American Sign Language, with weekly usage reports and personal information security. School systems pay by the minute for substantial savings.

The countertop kiosk features a built-in webcam and 4K monitor large enough to capture details including facial expressions and hand gestures. The system includes two VOIP handsets for crisp, clear audio communication.

InterpreStation is an excellent fit for school systems where many students and parents have limited command of English.

Contact Advanced Kiosks today for more information.

Advanced Kiosks Visits Big Sky Country

Advanced Kiosks installed the first Aegis Booth as part of its contract with the U.S. Department of the Interior (DOI) and suffice it to say it was an adventure for all.

Advanced Kiosks won a contract with the DOI for a kiosk system that will allow members of Native American Tribes to securely talk by video conferencing to Bureau of Trust Funds Administration (BTFA) representatives and access federal
benefits. Getting qualified personnel to remote locations to work with Native American Tribes is very difficult in these rural areas. The BTFA contacted Advanced Kiosk for a highly customized assisted self-service system to simulate an in-person meeting.

The first Aegis Booth kiosk is located at the Fort Peck Indian Reservation near Poplar, Mont. The reservation is home to both the Assiniboine and Sioux tribes. The nearest airports to Fort Peck are ones in Williston, N.D., 140 miles away, or Bozeman, Mont., about 400 miles away. Because the contract included installation, members of the Advanced Kiosk team traveled to Fort Peck in late July.

Advanced Kiosks Production Manager, Keith, installs Aegis Booth prototype at it's new home in Ft. Peck Indian Reservation, MT

Considering recent disruptions in air travel, Advanced Kiosks president Howard Horn left for Bozeman on Thursday, three days ahead of the planned setup date.

“The Fort Peck Reservation is not an easy place to get to even under ideal conditions,” Horn said. “Our main goal was to make sure we get there on time if there were any travel issues, and we did have issues,” he said. “There were plane delays and cancellations, rental car problems and hotels with no rooms. So, we flew into Bozeman where we knew we could get a rental car and brought our equipment and camping gear.”

When the team got to Montana, the question was: what were they going to do for three days? They decided to spend some time at Glacier National Park along the U.S.-Canada border. The park covers more than 1 million acres and includes parts of two mountain ranges.

Breathtaking views at Glacier National Park

“I called every hotel in the area and found two cancelations at two different hotels for Friday and Saturday nights,” he said. “It was beautiful, there weren’t TVs at the hotels where we stayed, and if you wanted to connect to the Internet you had to go out on the front porch, we had a great time.” Sunday, Horn just missed a deadly dust storm on the seven-hour drive to Poplar, Mont, but he made it to Fort Peck on Monday. Everyone else involved in the project was delayed 2 days.

Advanced Kiosks President Howard Horn in Montana, July 2022

According to the U.S. Census Bureau, more than 30% of the residents of the Fort Peck reservation lack health coverage. The area has traditionally suffered from high unemployment and high poverty rates, indicating the kiosk project is desperately needed.

“Several studies have made it clear that Native Americans are disproportionately underserved and economically vulnerable,” said Advanced Kiosks president Howard Horn. “These kiosks will be one step along the journey to eliminating those inequities.”

Advanced Kiosks’ contract is for one year with the option for more booth kiosks at other remote locations. The first booth was installed and is still undergoing testing.

Electronic Kiosks Help Businesses Adapt to the New Normal

As the economy recovers from the COVID-19 pandemic and unemployment remains low, businesses of all types are struggling to deliver more services with fewer staff.

Unemployment levels in mid-July 2022 stood at 3.6% for a fourth straight month, matching a near-50-year low that was reached before the pandemic began sweeping across the country in early 2020. At the same time, many of those who were put out of work due to pandemic-related shutdowns didn’t return to their jobs once the economy began to reopen. According to the National Federation of Independent Business, half of all small businesses have open positions they are unable to fill. The situation is similar for large organizations.

And as part of an effort to cope with staffing shortages, more and more companies are utilizing an electronic kiosk to deliver essential services to both customers and employees.

Streamlining services

They come in various shapes and sizes, but at their core, electronic kiosks are digital devices that allow users to perform tasks independently without the assistance of staff.

The most common form of those devices, of course, is the ATM. Thanks to ATMs, many of us haven’t been inside a bank branch in years. The digital devices allow us to withdraw cash from and make deposits to our accounts without teller assistance, with branch visits reserved for more complicated interactions such as opening new accounts or signing loan documents. In many cases, even those tasks can be performed at an ATM.

It's much the same with other businesses. Increasingly, companies are allowing their clients to perform tasks on their own time and at their own pace via a digital electronic kiosk.

Examples of how kiosks are being used in businesses include:

The remote office: Many businesses operate 24 hours a day, but employee services such as HR offices may only operate during weekdays. By using a self-service kiosk such as the Office Extension from Advanced Kiosks, employees can receive round-the-clock access to HR services, allowing them to request vacation time or schedule changes; fill out forms and submit applications; remotely scan documents and send them to any email; print forms, documents, or receipts on demand and much more.

When it comes to delivering services to customers, the Office Extension allows them to pay bills through third-party portals securely; place phone calls via an optional VOIP handset through a directory or slideshow of quick-dial buttons and remotely access other customer services.

And if the interaction is more complicated than what can be accomplished in a few minutes, the Office Extension Desk allows users to sit comfortably and spread out their documents.

Wayfinding and building directories: Advanced Kiosks’ wayfinding kiosks can provide visitors with turn-by-turn directions to their destination; notify guests of activity schedules, upcoming events or other information; communicate information about local businesses or attractions and much more.   When placed in the lobby of an office building or medical complex, directory kiosks act as a virtual receptionist in your lobby, with a click-to-call phone directory using VOIP technology.

Government services: In December 2021, President Joe Biden signed an executive order with the goal of streamlining government services to eliminate some of the bureaucracy around tasks such as renewing passports, applying for permits and paying taxes. Digital kiosks are a key part of that effort.

Electronic kiosks are also increasingly being used in courthouse modernization. Tasks such as checking in with a parole office, paying traffic fines, applying for a marriage license and more can be accomplished at a kiosk.

Applications abound

Although these are some of the most common uses of kiosks in business, they aren’t the only ones. Businesses that service clients who speak a language other than English, for example, may benefit from deploying Advanced Kiosks’ Interpretation Kiosk. If the client still requires occasional help from a customer service agent, there’s the Assisted Self Service Kiosk, a secure solution that provides a way for people to hold a confidential online conversation and transfer documents safely and securely. For businesses that frequently cope with lines of customers, there’s a dynamic queuing kiosk designed for check-in, processing and visitor data gathering. The kiosk checks in visitors and sets them up in a queue, with queuing status available on-screen or displayed elsewhere for high visibility. Visitors can also be notified via text message when their turn has come.

All sorts of services can be delivered via an electronic kiosk. Businesses benefit from labor savings and increased efficiency, while customers save time and receive an outstanding experience.

To see how your business can benefit from delivering services via kiosk, reach out to the experts at Advanced Kiosks.

U.S. Dept. of the Interior Bureau of Indian Affairs partners with Advanced Kiosks

Advanced Kiosks is partnering with the U.S. Department of Interior Bureau of Indian Affairs on a kiosk project that will allow members of Native American Tribes to securely talk by video conferencing to a Bureau of Trust Funds Administration (BTFA) representative and access federal benefits.

The first prototype will be located at the Fort Peck Indian Reservation near Fort Peck, Mont. The reservation is home to both Assiniboine and Sioux Tribes. There are an estimated 10,000 enrolled tribal members, of whom approximately 6,000 reside on or near the reservation. With a total land area of 2.1 million acres, it is the ninth-largest Indian reservation in the United States.

Aegis Booth for Secure Assisted Self Service

Aegis Booth Smart Glass Demonstration

The Aegis Desk & Booth

  • Secure & Private Document Scan, Print & Transfer
    Digitize forms easily and send or file them away securely with the tap of a button
  • Secure & Private Video Conferencing Capability
    Offer comprehensive support to those who need it
  • Bill Payment
    Securely execute or receive assistance with financial transactions
  • Information Access
    Provide users access to helpful resources
  • Accessibility Features
    Including high contrast interface and Storm Navpad functionality


According to the U.S. Census Bureau, more than 30% of the residents of the Fort Peck reservation lack health coverage. The area has traditionally suffered from high unemployment and high poverty rates, indicating the kiosk project is desperately needed.

“Several studies have made it clear that Native Americans are disproportionately underserved and economically vulnerable,” said Advanced Kiosks president Howard Horn. “These kiosks will be one step along the journey to eliminating those inequities.”

Advanced Kiosks’ contract is for one year with the option for several more. As part of the contract, Advanced Kiosks is designing, building and delivering the booth and desk hardware as well as developing the software.

Grant deadline extended

Separately, the deadline for federally recognized Indian tribes to apply for a Treasury Department grant for digital connectivity projects has been extended to Aug. 15, 2022.  The department defines digital connectivity technology projects as those involving the purchase or installation of devices and equipment such as laptops, tablets, desktop personal computers, and public Wi-Fi equipment to facilitate broadband internet access for communities where affordability is a barrier to broadband adoption and use. Tribes can receive $167,000 from this grant.

Advanced Kiosks has created a website to assist Tribes in applying for the grant. Click here for more information.


Devlyn Optical Teams with Advanced Kiosks to Modernize Eye Care

DevlynOn a regular basis, Advanced Kiosks helps implement self-service technology for customers of all kinds. When Houston vision care provider Devlyn Optical contacted us about their project, we tested their software on one of our kiosks at our Concord, N.H., facility to make sure that this would work out of the box.  As soon as we tried it we were all impressed and we are sure you will be too.

A Community in Need

Houston is one of the most diverse cities in America. The Houston metro area is home to more than 6.5 million people of a variety of ethnicities and income levels. Great disparities exist amongst its inhabitants, particularly when it comes to the availability of affordable health and vision care services for the city’s large Hispanic population. Residents often don’t get the care they need.

This is an issue of great importance to Jesse Devlyn, owner of Devlyn Optical. According to the International Agency for the Prevention of Blindness, there is evidence to show that between 25% and 40% of people with significant eye pathology will be affected by depression. In addition, a 2021 study appearing in the medical journal JAMA Ophthalmology indicates that correcting vision problems in school children leads to higher test scores and better academic performance.

Devlyn partnered with Advanced Kiosks for a custom kiosk project that may change the way people think about the way prescription eyeglass services and eye health checkups are delivered.

Their unique solution offers both eye health checkups and virtual eyewear style fittings in the same self-service kiosk system. While providing a one-stop-shop for eye care service was a motivating factor behind this project, Jesse Devlyn says the main driving force was a desire to make cheap and convenient healthcare more accessible for the underserved Hispanic population in the Houston area. Devlyn frequently sees a lack of these types of services for those who need them most and hopes this kiosk will inspire new ways to improve the lives of people in the Houston area and beyond.

Eye-Catching Eye Care

Eye Care Custom Kiosk

Devlyn Optical provided custom artwork for a branded vinyl wrap on their Merchant Max kiosk eye care station, creating a visually stunning kiosk. The large, portrait-style touchscreen and the LED light panel built into the top of the kiosk are bright and attractive, guaranteed to catch the eyes of passersby. The kiosk is placed in a high-traffic location in a popular Hispanic grocery store, catering specifically to that community.

The interactive software offers users the ability to try on different frame styles virtually, using a high-definition webcam and face-tracking software to show what the frames would look like on the user’s face. This technology spares the user from having to make an appointment with an eye doctor just to pick out a new style of eyeglass frames.

Custom Interactive Kiosk

Even more impressive is the ability of the kiosk to conduct remote eye health screenings. Completed virtually on the kiosk machine via custom software, the system requires only a webcam installed above the monitor to function.

For the underserved populations in the greater Houston area, these eye health services offered by the Devlyn Optical kiosk help to bridge the health service gap between economic and societal classes. The kiosk is a prime example of how self-service technology can be used to benefit communities in need and should help to inspire more healthcare organizations to follow suit.

For more details on the technology behind the eye health software, reach out directly to Devlyn Optical at 1-800-778-2145. For information about self-service technology or interactive kiosks, visit our website or call 1-603-865-1000. 

Does Your Kiosk Deployment Require a Desk? - Part 1

Self-service kiosks are a great way to allow users to handle quick tasks on their own, such as paying bills, ordering food, checking in at a health care facility or looking up information in a product catalog or building directory. They’re short transactions that self-service kiosks accomplish in thousands of stores, restaurants, and other venues every day. Organizations of all types have been adopting kiosks to provide a better customer experience via self-service.  


But while such tasks are easily accomplished while the user is standing, kiosks are increasingly being used in situations where the interaction is more complicated and takes much more time. For tasks such as filling out job applications, notarizing documents, help with lengthy court, tax or insurance document submissions, video conferencing with a case manager, telehealth sessions, applying for an apartment or communicating with HR, it’s unreasonable to expect people to stand for the entire process. In addition, occasions arise where users will need to scan and submit a variety of paperwork, and they’ll likely need space to spread out and organize forms.

Kiosk PaperworkIn those cases, a desk and a chair will be required.

Not standing room only

Standards are difficult to quantify, but retail consumers tend to believe that 5 to 10 minutes is the maximum amount of time that they are prepared to stand in a line. It’s a good bet that kiosk users have similar feelings. If a kiosk interaction requires the user to stand for more than 5 or 10 minutes, it’s common courtesy to deploy a solution that incorporates a chair for the user to sit.

Those who may need to be seated when conducting business via kiosk include:

  • People filing court papers such as restraining orders, petition for an appointment, or motion
  • Citizens working with government agencies to apply for benefits such as Social Security, health insurance, public housing, and more
  • Applying for a building permit at the local city hall
  • Disaster victims working with FEMA to secure aid
  • Banking customers interacting with a remote loan officer or customer service personnel
  • Employees filling out new hire paperwork with the company’s HR department 

The answer to these issues is the A.S.K. (Assisted Self-Service Kiosk) 3.0 solution from Advanced Kiosks.

Assisted Self Service Kiosk

A.S.K. 3.0 leverages the Aegis Desk, Office Extension 2.0, and cutting-edge videoconferencing equipment including webcams, 4K monitors, and directional soundbars to recreate a person-to-person experience with technology. The transfer of data and documents is secure and easy.

This self-service station affords users comfort as well as the tools to get more done. The desk is tamper-proof, with all switches, wires, and ports under lock and key.

For more on how A.S.K. 3.0 can help your organization better serve your customers, reach out to the experts at Advanced Kiosks.

764 HR Professionals Surveyed on Technology Issues

Delivering HR Services in the Modern World

Manufacturing facilities, hospitals, logistics hubs, and other 24-hour operations face a variety of challenges when it comes to providing human resources services to their employees. HR offices are typically only open during weekdays, but a significant portion of the workforce may be on the job at night or the weekends, or work in remote locations not large enough to support a dedicated HR office. That disconnect can make it difficult for employees to accomplish tasks such as submitting vacation requests, updating personal information, or making changes to insurance information.

Complicating those challenges are the dual effects of the COVID-19 pandemic and an ongoing labor shortage. Even if an HR office is fully staffed, having face-to-face interactions with employees is likely discouraged, making the delivery of services even more difficult.

To adapt, HR departments around the country are incorporating technology to both cut costs and improve service.

Increasing tech investments

A recent survey of 764 HR professionals across various industries in the United States, conducted by business technology review site TrustRadius, spotlighted some of the issues facing HR departments as well as the ways technology is helping to address those issues.

The survey found that the vast majority of HR teams (74%) feel challenged by the pandemic, with 38% saying they are exhausted. They’re increasingly turning to technology for respite, with 55% of HR professionals saying that their companies are spending more on HR technology right now. Of those, 45% are spending to upgrade their existing tech stack, while 38% are purchasing new tech.

And in many cases, those investments are in self-service technology that allows workers to perform many HR tasks on their own, without the need to interact with a member of the HR team.

Office ExtensionAdvanced Kiosks’ Office Extension 2.0 is the perfect technology solution for providing HR services even when the HR office is closed. Placed in the break room, cafeteria, or other easily accessible location, the kiosk and software solution serves as an extension of your HR department, providing your employees with the best possible experience whenever and wherever they’re on the job.

For a company, deploying Office Extension 2.0 as an HR solution can:

  • Provide 24/7 employee access
  • Reduce HR staffing demands
  • Ensure documentation accuracy
  • Audit and track user activity
  • Increase employee engagement and satisfaction

For workers, implementing an Office Extension 2.0 HR solution allows them to:

  • View time clock and payroll information
  • Submit vacation and PTO requests
  • Sign up or make changes to benefit
  • Schedule HR appointments
  • And much more

In addition to these features, the Office Extension 2.0 solution can provide services including MSDS access, the delivery of company communications, and employee orientation and training. When combined with an optional VOIP handset, users can place phone calls through a directory or slideshow of quick-dial buttons. To date, the VOIP handset on existing Office Extension 2.0 deployments has been used to make more than 46,000 calls.

Scan Print Voip Forms

Office Extension 2.0 can also provide the HR department with analytics that can be used to determine the types of services that are most in-demand among workers, increasing employee satisfaction by allowing the department to continually improve the services they provide.

And by eliminating paper-based processes and reducing demand on HR staff, Office Extension 2.0 can trim printing and mailing expenses, save on labor costs, and improve staff retention.

The Office Extension 2.0 HR solution provides employees with 24/7 access to a service portal for all your digital HR resources. Contact us today for more information!

Kiosks and Windows 11

People who work in the technology universe tend to share a common trait: They want to be at the forefront of technological advances. They want the latest hardware, the latest software, and of course, the latest operating system.

It’s no surprise, then, that kiosk manufacturer Advanced Kiosks has been fielding dozens of calls from deployers about the Pro version of the latest Microsoft operating system, Windows 11, and when they might see it on their self-service kiosk systems. Windows 11 has received positive reviews from users for its improved visual design, window management, and an increased focus on security.

But if you’re eager to see Windows 11 Pro as part of your kiosk project, we advise you to be patient.

Advanced Kiosks hasn’t upgraded their kiosks to Windows 11 Pro for several reasons. One of the biggest has to do with what we’ve all come to expect when Microsoft releases a new product. Previously unknown bugs and security issues arise, requiring regular patches. Occasionally, those patches create issues that result in operational problems such as failed updates, system crashes, or applications that no longer function as expected. Occasionally, the device locks up completely and you’re forced to roll back the OS to the previous version.

And if your livelihood depends on 24/7 uptime for your kiosk deployment, those issues are the last thing you want.

Why Hasnt Advanced Kiosks Upgraded To Windows 11

Along with the kiosk itself, electronic self-service devices include a host of peripherals, including card readers, VOIP devices, interactive touchscreens, RFID readers, scanners, printers, and more. All of these depend on drivers that need to be thoroughly tested to guarantee they function properly with Windows 11.

We are currently putting our custom kiosk software Zamok through rigorous testing to make sure no issues arise from updating to Windows 11. We’re also testing the custom GPOs and registry changes that assist in locking the kiosk down and creating a secure environment, as well as the drivers that make those peripherals perform.

So, when asked when our kiosks will begin using Windows 11 Pro, our answer needs to be, “As soon as we’re sure our hardware and Windows 11 are ready to work together.”

Advanced Kiosks is at the forefront of kiosk technology, and this includes our commitment to making sure our kiosks are secure and function as intended. Once we complete our testing and Microsoft completes its patching process, our kiosk systems will carry Windows 11 Pro.

Take Advantage of CARES Act Funds Before They Expire on 12/31

Made-in-USAThe CARES Act included $685 million to help public housing agencies maintain normal operations during the COVID-19 pandemic, but time to take advantage of those funds is running out.

The Office Extension 2.0 solution from Advanced Kiosks is serving as a robotic office for housing authorities across the country. Office Extension 2.0 allows housing authorities to serve residents where they are, at times that are most convenient for them, in a safe and socially distanced manner. The solution is GSA-approved and ADA compliant.

Best of all, CARES Act funds can be used to implement Office Extension 2.0 in your organization.

To secure your funding, all you need to do is sign a purchase order by the end of 2021. Products can be preordered with CARES Act funding as well.

With Office Extension 2.0, your organization can have a 24/7 presence wherever you choose. With Office Extension 2.0, your clients can:

  • Scan documents and send to any staff email.
  • Fill out forms and submit applications remotely.
  • Print forms, documents, or receipts on demand.
  • Pay bills through third-party portals securely.
  • Place VOIP calls through a directory or slideshow of quick-dial buttons.

The kiosk communicates to your staff via text and email when a customer submits or completes a task. Weekly reports and statistics are also sent from the Advanced Kiosks' server for a tangible overview of Office Extension 2.0 data. Functionality can be controlled remotely.

These features and more position Office Extension 2.0 as an additional 24/7 robotic office for housing authorities of all sizes. Organizations across the country are using Office Extension 2.0 to improve service, reduce staff workload, and cut costs.

For more information, including pricing, please call Advanced Kiosks at 603-865-1000 or visit