Watch Video Demonstration of Kiosk Office Suite for Courthouses

Welcome to the Kiosk Office Suite by Advanced Kiosks, an all-in-one solution designed to streamline courthouse operations and enhance public services. In this demonstration, we’ll be showcasing the system on our document kiosk, one of our most widely used and versatile models. Kiosk presence detection and camera. As the user approaches, the kiosk’s built-in camera detects their presence and automatically activates the interface. A welcome video begins playing, greeting the visitor and offering a brief introduction with clear instructions to get started. All of these features, including welcome messaging, video timing, and detection sensitivity, are configured during onboarding, ensuring a tailored experience for each courthouse. Let’s see it in action.

In this video, you will learn how to scan and submit documents right here on this kiosk. To scan a document, select Continue. Place your document inside the scanner as shown in the video and tap the Scan Document button. You will be shown a preview of the scan where you can choose to rescan, add another page or approve the preview. Next, enter an email address that you would like to receive a copy of the scan. Lastly, choose a destination for the scan to be sent Tap the “Send Scans” button to confirm the delivery. Please don’t forget to retrieve your original document from the scanner.

In this segment, we’ll highlight several powerful ZAMOC features including FaceLock, Voice over IP, Instructional Pop-ups, and the eForms Assistant, all designed to help users complete and submit complex forms electronically in a clean data accessible PDF format. Here, the user decides to submit a family law form. Facelock activates instantly to protect their privacy and secure the session. Once verified, the system continuously monitors presence using the kiosk’s built-in camera. If the user turns away, a warning appears and a countdown begins. Should they return in time, the session resumes seamlessly, with all data intact. If not, the system automatically clears the session and resets to the home screen. All face lock behaviors are fully customizable through the ZAMOK admin portal, and configurations are reviewed during the customer onboarding process. EForms Assistant As the user moves through the form, the eForms Assistant transforms complex court documents into easy-to-follow questions and instructions, simplifying the completion process. Key features include: a progress bar Required fields Real-time validations. Helpful placeholders. And a digital signature field. Once completed, the form is securely emailed to the appropriate department with structured data and a professionally formatted PDF attached. If users need help at any point during their kiosk session, even in the middle of a form, assistance is just a phone call away. The built-in handset can be configured to dial specific courthouse offices or help desks. In this example, the user has a question about submitting a complaint document. With a single tap, they’re connected to a court staff member who walks them through the process. All VoIP routing and directory options are fully customizable in the ZAMOK admin portal.
To support form submissions, users can scan documents using the kiosk’s integrated scanner. While Advanced Kiosks offers many scanner options, the Document Kiosk features a secure, built-in flatbed scanner, ideal for handling sensitive documents in a courthouse setting. It’s capable of scanning IDs, legal forms, supporting documentation, and records in various formats. In this example, the user selects scan documents. Instructional pop-ups guide the user step-by-step, each one fully customizable within the ZAMOCK admin portal. Users can choose email recipients, send documents to specific administration departments, and even print a hard copy for hand delivery if needed. Here, the user selects “Make a payment to pay a court fine using a credit card.” After entering fine details, the user proceeds to the card reader Payment fields are auto-populated for convenience. Once the payment is submitted, a receipt prints instantly, confirming the transaction. All payments, including fines, fees, or restitution, can be processed through secure third-party websites. Kiosk access is whitelisted, allowing only approved websites which are easily managed by administrators in the ZAMOK admin portal. If users attempt to navigate outside of approved sites, the kiosk displays a security warning and blocks access, protecting both the session and the network. ZAMOCK offers full interface customization to meet the specific needs of any courthouse. All interface elements, buttons and workflows are controlled via the Xamak Admin Portal, allowing kiosk administrators to tailor every aspect of the user experience. For example, users can view the court calendar, access jury check-in information, post bail, browse court-approved websites, request and print documents, and more. The kiosk can load any of your third-party applications. Here we see a user checking in for jury duty. Kiosks can be managed remotely for Software updates, usage monitoring, real-time troubleshooting, and reporting on service usage and system health. Users can easily switch between languages, improving accessibility for all community members. Advanced Kiosk’s flexible platform ensures seamless integration with existing court systems, delivering a secure, efficient, and user-friendly self-service experience. Thank you for watching our demonstration of the Kiosk Office Suite. For more information, please call 603-865-4255. 1,000 or visit advancedkiosks.com.