Self service kiosks and self service in general was started to improve time & cost efficiency
Here is a brief slideshow outlining the birth of self service with the vending machine in the 1800’s and how it evolved over the years. We have come a long way since this technology first made the scene!
Letting customers do things themselves is more efficient, and gives them the control to get things done on their own terms. Whether the self-service be directions, information, check-in services, registration, or a purchase transaction, people just tend to prefer self-service options.Letting customers do things themselves is more efficient, and gives them the control to get things done on their own terms. Whether the self-service be directions, information, check-in services, registration, or a purchase transaction, people just tend to prefer self-service options.
