Privacy Policy

Advanced Kiosks Privacy Policy

Here are the Advanced Kiosks privacy policy rules and guidelines for all customers that come to our website or contact Advanced Kiosks, applicable to any related information obtained.

SUMMARY OF OUR ANTI-SPAM POLICY

We do not want to send unwanted emails, nor will we sell your information. All automated email have an opt-out button. If you reply to admin@advancedkiosks.com, we will remove you from our system.

OUR COMMITMENT TO PRIVACY

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available in our footer at every point where personally identifiable information may be requested.

THE INFORMATION WE COLLECT

This notice applies to all information collected or submitted on the Advanced Kiosks website or collected when calling us. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

Name
Address
Company Name
Email Address
Phone Number
Email Communications
Phone Notes

THE WAY WE USE INFORMATION

We use the information you provide about yourself and your company when contacting us to communicate to you: details on our products, ROI, Case studies etc. We do not share this information with outside parties. We do not sell, rent, share or give this information to other companies.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above. Any emails we do send you about our products and services provide you an opportunity to opt-out or otherwise prohibit such unrelated uses.

PHONE CALLS

While we may record phone calls this is for training and quality control only. We do not keep these recording for more than 60 days and these are never associated with a customer. They are only associated with sales and technical support people for quality training.

SOFTWARE PRODUCTS (Zamok, Qline and Lobby Attendant)

The privacy policy for all our software is available in the footer on the associated product page.

OUR COMMITMENT TO DATA SECURITY

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

OUR USE OF BIOMETRIC DATA

Some of our software utilizes facial recognition (“FR”) technology to provide enhanced security for sensitive operations. When used in kiosks that we design, we follow the approach described below to ensure compliance with state and federal regulations surrounding data privacy. We require our customers, and partners who use our technology, to comply with this policy when using these software features.

Use of facial recognition is optional and requires the explicit consent of the user of the kiosk, and that consent can be withdrawn at a later time
The user of our software is provided meaningful notice and description about the use of facial recognition software
Our software uses a forward-facing camera to detect the presence of a face and computes a unique identifier based on that face
This unique identifier is:
- Never correlated with any data than can be used to determine an individual identity
- Never stored longer than necessary to maintain the security of the transaction
- Never shared with any 3rd parties for any reason
- Explicitly deleted at the end of any session

Our company takes all reasonable measures to ensure that use of facial recognition technology and associated data usage adheres to these principles of use.

OUR COMMITMENT TO CHILDREN’S PRIVACY

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 16, and no part of our website is structured to attract anyone under 16.

PERSONAL INFORMATION AND PII

(a) The Customer acknowledges and agrees that the Service may collect and process certain personally identifiable information (“PII”) from Users in connection with the use of the Service.

(b) The Customer hereby consents to the collection, use, and processing of PII by Advanced Kiosks in accordance with Advanced Kiosks’ Privacy Policy, which is incorporated by reference into this agreement.

(c) The Customer acknowledges and agrees that Advanced Kiosks may store certain PII for use in connection with the provision of the Service to the Customer. Any such storage and use shall be in accordance with Advanced Kiosks’ Privacy Policy.

ADVANCED KIOSK USES NIST 800-122 AS A GUIDE FOR PII.

Introduction:

The following document outlines the policies and procedures implemented by Advanced Kiosks Zamok software to ensure the security and privacy of personally identifiable information (PII) collected from users. These policies and procedures adhere to the standards outlined by the local, state and federal requirements.

Data Collection:

Advanced Kiosks Zamok software only collects PII that is necessary for the intended purpose. The software ensures that the data is collected in a lawful manner and with the user’s consent. The software also includes a feature to obtain explicit consent from the user before collecting any sensitive PII.

Data Storage:

All PII collected by Advanced Kiosks Zamok software is stored securely in our development environment. This data is protected from unauthorized access by implementing strict access controls and data segmentation techniques. The software ensures that the encryption keys are securely stored and managed, and only authorized personnel have access to them.

Data Retention:

Advanced Kiosks Zamok software retains PII only for as long as necessary to fulfill the intended purpose or as required by law. Once the data is no longer required, it is securely deleted from the system. The software also includes an automatic data retention policy to ensure that data is deleted after a session has ended at the kiosk.

Data Sharing:

Advanced Kiosks Zamok software does not share PII with third parties without the user’s consent, except as required by law. The company ensures that any third-party data processors used are also compliant with data protection laws. The software includes an audit log that tracks all data sharing activities, including the recipients of the data, the purpose of sharing, and the consent provided by the user.

Data Breach Response:

In the event of a data breach, Advanced Kiosks Zamok software has a documented incident response plan to promptly and effectively respond to the breach. The company notifies affected users and authorities as required by law. The software also includes a feature to detect and alert on any unusual activities that may indicate a potential data breach.

Conclusion:

Advanced Kiosks Zamok software adheres to the highest standards of data protection and privacy to safeguard PII collected from users. The software is designed to comply with local, state and federal standards and provides a comprehensive set of policies and procedures to ensure the security and privacy of PII.

HOW TO CONTACT US

Should you have other questions or concerns about these privacy policies, please call us at 603-865-1000 or send us an email at admin@advancedkiosk.com