SELF-SERVICE KIOSKS FOR HOUSING AUTHORITIES

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Part of the digital transformation of many housing authorities is the automation of documentation and customers serving themselves. Self-service kiosks give these housing authorities and their customers the benefits below:

  • Reduce visitor wait times and improved customer service
  • Customer access to resources 24 hours a day 7 days a week
  • Increase staff efficiency with less paper
  • Lower operational and labor costs
  • Weekly reports and statistics for tracking usage data
  • Real time notifications of any problem at the kiosks
  • Translation of most content customers language
  • Accessibility for handicapped individuals 
See how we simplified service
delivery for Reno Housing Authority using Rent Cafe on a Document Kiosk:

Kiosk Office Suite for Housing Authorities

The Kiosk Office Suite is the perfect solution for industries like government, housing authorities, courthouses, human resources, and more.

To properly function and fulfill customer and employee needs, a complete kiosk solution partners with software. Together, kiosk and software make a difference in your business’s day-to-day operations, effectively serving as an extension of our office, and provide your customers the best possible experience.

Chapters

0:00 – Introduction to Kiosk Office Suite
Brief overview of Advanced Kiosks’ Kiosk Office Suite and its benefits for Housing Authorities.
1:04 – Scan and Submit Documents
Demonstrates the scanning process and how you can scan and print documents and send them to certain recipients from the kiosks.
4:04 – Pay Rent and Other Bills with Ease
Demonstrates the Pay Rent feature, including instructional guidance, third-party payment portal access, and session security.
5:55 – VOIP and Informational Popup
Walkthrough of voice over IP and the help that it can provide in using the kiosk.
9:20 – Customer Demonstration – Reno Housing Authority

Product Demonstration 

Feature Overviews 

Kiosk Office Suite Brochure
Zamok Kiosk Office Suite Lite Brochure Download
Kiosk Office Suite Desk

Recommended Kiosk Hardware

View our Housing Authority Case Study, Blog and Sample Interface

PHA-case-study
Horizon Software and Advanced Kiosks
Sample Housing Authority Interface

Read more BLOGS about how we help offices save time, money and resources.

Horizon Software and Advanced Kiosks
Instructional Popup Window
Kiosk Software Tech Blog: Visual Guide for Kiosk Technology
How ADA Compliant Kiosks Meet Accessibility Challenges Across the Country
Why the Self-Service Documentation Kiosk is the Best Kiosk for Housing Authorities

YES! We support your THIRD-party software!

*Advanced Kiosks is not affiliated with any of these fine companies. Zamok allows your users to securely log into their user accounts, where they can access most functionality they would have a home computer. If they walk away they will be logged out and the cache will be cleared. Functions of file uploads and notification are limited to the companies that have allowed us to access to an API. Ask your sales associate for more information.

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horizon-Housing-Authority-Software
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Olmsted County’s Housing and Redevelopment Authority partnered with Advanced Kiosks to deploy 11 custom interface Zamok Kiosk Office Suites across public spaces, streamlining operations and enhancing service accessibility for residents. These kiosks offer 24/7 self-service options for a range of tasks, significantly improving the community’s ability to independently access essential services, supported by an effective outreach campaign through instructional videos.

HOUSING AUTHORITY AUTOMATION

From providing electronic resources to patrons for paying bills, fines, and rent to document scanning and form management, automated self service can have a huge impact on your Housing Authority.

We have worked with many customers in both housing authority and government industries, including Quincy, Orange County, and Olmsted County Housing Authorities. We have also provided similar solutions for Arlington National Cemetery, Rhode Island National Guard, and State of Maine (DHHS).

HA Customer Logos
Kiosks for Housing Authority
Kiosks for Housing Authority
Kiosks for Housing Authority
Kiosks for Housing Authority
Kiosks for Housing Authority

User Interface for Housing Authorities 

Customer facing software to provide features and services like making payments, scanning documents, and filling out applications.

Our proprietary software comes with customizable templates. You decide what applications and content to include and how it should look. Colors and imagery are all editable to match your Housing Authority’s branding and needs.

Choose what services you want to provide, like scanning documents or filling out forms, and provide one-click buttons to get the process started, guiding your users step-by-step.

Frequently Asked Questions

What are the use cases for a housing authority kiosk?

Use cases for self-service kiosks for housing authorities include:

  • Scanning
  • Form fill
  • Printing
  • VoIP
  • Bill pay 
  • Video support
  • Language translation
  • Self check-in
  • Information access

What interactive kiosks are recommended for housing authorities?

We offer many self-service kiosk models for housing authorities, but some of the most popular kiosks include:

What are the benefits of a kiosk for housing authorities?

Housing authorities across the country are benefiting from self-service kiosks. Increased staff efficiency, improved customer service, lower operational and labor costs, and creating a secure portal are just some of the benefits of interactive kiosks.

To view more benefits click here.

Do self-service kiosks accept rent payments?

Yes! Our kiosks can come equipped with a credit card reader and bill payment capabilities. 

To learn more about payment processing for self-service kiosks, click here.

Does Advanced Kiosks hold a GSA contract?

Yes! Attaining the GSA contract approval is not easy and speaks volumes about the quality standards and reputation of Advanced Kiosks. We are very proud to take part in this program, and have proven to be instrumental in better serving our national customer base.

Learn more about GSA here.

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Thank you for your interest in our kiosks! By providing your email address, you’re taking a step towards detailed, personalized information about our products.

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