North Central MA Chamber of Commerce

• Industry: Tourism / Chamber of Commerce
• Product: i-Kiosk
• Software: EventsNOW + Lobby Attendant

Background

The North Central Massachusetts Chamber of Commerce needed a way to promote and display local attractions and events. They turned to Advanced Kiosks for a full self-service solution, replacing older kiosks they’d purchased from another vendor.

Business Challenge

• The Chamber needed to promote local attractions and events to visitors
• Their previous kiosks, from another vendor, weren’t meeting the need
• Visitors needed maps, wayfinding, and event information in one place
• The Chamber wanted the experience to extend beyond the kiosk to visitors’ own devices

Solutions Delivered

Advanced Kiosks provided i-Kiosks running EventsNOW software to promote area events, alongside Lobby Attendant software showing local attractions and information, a full self-service replacement for the Chamber’s old vendor kiosks.

The kiosks deliver:

• Local tourist information and attraction displays
• Local maps and wayfinding
• Event promotion through EventsNOW, with a companion mobile app so
• visitors can browse events on their own devices

Outcome

The kiosks give the North Central MA Chamber of Commerce a modern, self-service way to promote local attractions and events, replacing older hardware that wasn’t delivering. Visitors get maps, wayfinding, and event listings in one place, and the EventsNOW mobile app lets them keep browsing events after they walk away.

For the Chamber, switching to Advanced Kiosks meant a full self-service solution that actually met their needs, turning a static information point into an active tool for promoting the area.