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Watch Our Kiosk Solutions in Action!

New Product! Vault Self-Service Payment Kiosk

Concord NH public works customer page

Payments are about to get simpler, faster, and more secure.

The new Vault Self-Service Payment Kiosk brings bank-grade precision to unattended bill payment with hardened cash-handling hardware, intelligent payment software, and real-time financial reporting built into one complete system. It accepts cash, cards, checks, and digital wallets, validates IDs, dispenses change, and locks every transaction behind multi-layer physical security.

➡Read the full overview and capabilities of the Vault Self Service Payment Kiosk

Find Your Industry’s Self Service Blueprint

New Refreshed Industry pages_newsletter image

Explore the Industry Pages Rebuilt for Your Customer Journey

If you are exploring where self service fits into your agency or department, our newly updated Industry pages are the perfect place to start. Each page now maps the customer journey from common challenges to proven outcomes, showing how courthouses, law enforcement, government agencies, housing authorities, and education systems are using our kiosks. The updates make it easier to find examples that match your environment, see what has worked for organizations like yours, and uncover practical next steps for modernizing service.

Explore the refreshed Industry pages, from common challenges to real results 

Spotlight on Returning Customers!

Innovation brings people in, but trust brings them back.

Long standing partners are expanding their networks this season as courts, campuses, and clinics continue to see strong results from their kiosk deployments. Prince William County Courts is growing its multilingual document kiosks to support more residents with easier access to services, while BMCC and the University of the Pacific report steadier check ins, shorter lines, and smoother navigation across their facilities. Each expansion reflects a simple truth: when self service is reliable and well supported, agencies return to build on that success.

See the Impact for Long Term Partners:

Prince William County Courts, VA

Prince William County court kiosk in use
BMCC student center kiosks

Another Installation! Town of Eliot

Town of Eliot lobby wall mounted kiosk

Smarter Service for a Growing Community

The Town of Eliot, Maine, is opening a new municipal building designed to serve its residents with modern convenience, accessibility, and efficiency. As part of this initiative, Advanced Kiosks delivered a Greeter Visitor Management System kiosk that acts as a virtual receptionist in the main lobby — streamlining communication between visitors and staff while enhancing the town’s welcoming experience.

Installed ahead of the building’s opening, it supports accessibility for all visitors, reduces wait times, and helps staff manage traffic more efficiently throughout the day. Eliot’s adoption of self service reflects a growing shift toward modern, citizen centered public service.

See How Advanced Kiosks Transformed Eliot’s Visitor Experience

 

NEW Features! Big things are happening for Zamok

Big things are happening for Zamok!

Big things are happening behind the scenes for Zamok™, the software that powers every Advanced Kiosks deployment. From improved accessibility to stronger security and a new way to get started, Zamok continues to evolve as the most trusted platform for kiosk management and control.

Here’s what’s new:

  • New Zamok Overview Video – We’ve released a refreshed overview that walks you through Zamok’s full capabilities.
  • Enhanced Kiosk Security – Moving forward, all Advanced Kiosks systems will come pre-secured by Zamok out of the box ensuring your deployment is protected from day one.
  • Direct Download Access – Soon, you’ll be able to download Zamok directly from our website, giving developers and administrators faster access to the tools they need.

🔗 Explore the latest updates and see what’s next for Zamok at kioskmanagementsoftware.com

Zamok Chat Agent — Your AI Assistant for Effortless Self-Service

Zamok Chat Agent introduces natural, conversational support at the kiosk through chat and voice interaction, giving users a simple way to ask for what they need and complete tasks more intuitively.

How it works:

  • Conversational Chat Support – Speak naturally and get step-by-step guidance in real time.
  • Voice Interaction – Hands-free access to ask questions, make payments, or complete forms with your voice.
  • AI Service Routing – Zamok Chat Agent’s AI analyzes each request and routes it intelligently, cutting down wait times and reducing staff workload.

Built into every Zamok powered kiosk in 2026, transforming everyday self service into an intelligent guided experience. Contact us to learn more.

Another Installation! Decatur, TX Police Department

Decatur Police Department

Decatur’s Brand New Smart Police Station Equipped with AK Self-Service Solutions

On August 2, 2025, Decatur, Texas has opened a new smart police station that brings modern design and intuitive self service together to support a busy community. Inside the lobby, a Document Kiosk handles records access, payments, and document submissions while a wall mounted Greeter Kiosk manages visitor check ins, prints badges, and streamlines officer registrations. These tools reduce constant front desk interruptions, speed up routine tasks, and give staff more time for higher priority work.

Learn how Advanced Kiosks turned Decatur’s new facility into a true Smart Police Station: efficient, secure, and citizen-ready: https://advancedkiosks.com/about-advanced-kiosks/customers/decatur-police/

Meet our New Sr. Strategic Account Executive!

Meet Rob Johnson!

We are pleased to welcome Rob Johnson as our Senior Strategic Account Executive for the Public Sector. Rob brings decades of experience helping government agencies, courts, and law enforcement departments modernize services and improve community access through technology.

Rob will be focused on supporting government and justice agencies as they adopt self service technology, offering strategic guidance and ensuring that customers have a clear path forward at every stage of their Advanced Kiosks journey. We are excited to have Rob on board and look forward to the expertise he will bring to our public sector partners.

Feel free to connect with Rob at rob@advancedkiosks.com to discuss your goals or learn how self service can advance your department.

NEW Launch! Kiosk Management Software for Developers

roslyn

Empowering Developers to Build Secure Kiosk Experiences

Developers and IT teams now have a new home for all things kiosk innovation — the Advanced Kiosks Developer’s Portal, a comprehensive resource designed to help you build, integrate, and customize kiosk solutions faster than ever. This resource center provides everything needed to get started with kiosk integration, including detailed documentation, sample code, and best-practice guides for connecting web applications to kiosk hardware.

Another Installation! Downtown Waycross Train Museum

Downtown Waycross Development Authority webpage graphic

Bringing History (And Fun) to Life in Waycross, Georgia

The Downtown Waycross Train Museum has officially rolled out two new self-service kiosks from Advanced Kiosks including a kid-friendly caboose kiosk designed to make every museum visit more fun and interactive.

Pinnacle Service kiosk - Downtown Waycross Development AuthorityInside the historic depot,  custom pinnacle kiosks now welcome visitors with a digital city guide that highlights local shops, dining, and attractions while outside, a bright red caboose themed kiosk invites visitors to explore an interactive train game created by the Advanced Kiosks team. The experience blends education, entertainment, and local tourism into a engaging touchpoint that showcases how thoughtful digital tools can enhance community spaces.

➡  Find Out How Advanced Kiosks Brought Digital Engagement to Waycross! 

The solutions Advanced Kiosks provides can improve security, save time and costs, enhance efficiency, provide valuable data insights, project a professional image, ensure compliance, and offer customization options for businesses. Contact one of our experts for additional information. And as always, we offer our clients 24/7 support!

FROM OUR BLOG

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