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Advanced Kiosks Technical Support: Innovative Show & Tell Assistance

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Introducing our innovative Show & Tell EZ Support to upload your video explanation of your issue directly to our technicians!

Show & Tell EZ Support
support qr

Scan the QR code on your smartphone to capture and upload a video or photo instantly!

Create Support Ticket or Call Us Anytime

  • Please enter a number from 0 to 999999.
    The serial number will be on a a silver badge on the back of the kiosk. It will be six digits starting with a “3”. This will help expedite our response.
  • Max. file size: 50 MB.
  • This field is for validation purposes and should be left unchanged.

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TECHNICAL SUPPORT

Every organization’s technical needs are different. Maybe you don’t have a dedicated IT team, or you have one but it’s swamped with other priorities. Maybe this is your first interactive kiosk project. 

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SUPPORT TICKETS

Our technical support specialists are on standby and can be reached either by phone, email or website. Provide your name, phone, email, company name, the kiosk serial number and the best time to get back to you.

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KNOWLEDGE BASE

Built to support our current customers while also providing background knowledge people who are in the market for an Advanced Kiosks solution, the Knowledge Base is 100% free, and is accessible to the public!

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PRODUCT DOCUMENTATION

You are able to download the latest documentation for both your hardware and software products.  

KIOSK Support Services

Every organization’s technical needs are different. Maybe you don’t have a dedicated IT team, or you have one but it’s swamped with other priorities. Maybe this is your first interactive kiosk project (be sure to ask about our Onboarding & Configuration Service).

Regardless of your situation, technical support is a necessary resource, and we are proud to stand behind all the products we make here at Advanced Kiosks. Although our kiosks rarely act up, Advanced Kiosks is always ready to keep our customers up and running. 

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