About Us: Advanced Kiosks Process
From Free Consultation Call to Final Delivery
Advanced Kiosks wants to ensure you understand and are comfortable with the process of getting your kiosks up and running. Below, we have outlined the Advanced Kiosks process from start to finish. Reach out today and a member of our team will help answer your questions and get your project started.
Once the initial payment has cleared, our team gets working on fulfilling the promises made in our quote, proposal, or pricing sheet. This step is entirely dependent on the details and scope of the project agreed upon.
For instance, this might mean beginning to build customized software for a ticketing kiosk. It might mean developing an API to integrate the customer’s preferred payment platform. Whatever the most accessible and efficient starting point is, that is where we will begin the project.
While our UX designers and software engineers are working on creating digital processes that meet the project requirements, our hardware team is busy making sure the parts, components, and physical materials needed are ready.
This step is also entirely contingent on the project details. It may involve sourcing printed circuit board assemblies or building physical racks from scratch using our in-house 3D printer. Our hardware team is always looking for new opportunities to streamline production, ensuring fast, reliable manufacturing processes that meet project goals.
Once the software is ready for testing, we begin reviewing its performance and looking for opportunities to improve it. Our internal quality assurance team looks for bugs, interface problems, and other issues to make sure every end-users’ needs are fulfilled.
At this point, additional customization options may be discussed. This is a good time to send customization requests to our project manager. The software we build isn’t finished until it meets our customers’ requirements to the letter and adheres to stringent quality standards.
Once the software has been tested, reviewed, and confirmed, we’re ready to install it into the assembled kiosk. At this point, our hardware and software teams join forces to create a unified product designed to meet the specific needs laid out by our customer.
This process takes place on our assembly floor. None of our customized assembly projects are outsourced. This guarantees the highest standards of manufacture and allows us to offer a comprehensive workmanship guarantee for our products.
Ongoing Maintenance and Updates Included
Our responsibilities don’t end with the final shipment. Advanced Kiosks demonstrates its dedication to customer success through ongoing support, maintenance, and updates. Regulations change, businesses change, and end-user expectations change – we make sure that our customer’s self-service solutions enjoy continued support to accommodate those changes. Great customer support is the foundation for scalable, sustainable growth.