Veteran Affairs Healthcare System

• Industry: Healthcare / Government (Veterans)
• Product: Compact Power Kiosk (wall-mounted)
• Deployment: 20 kiosks

Background

The Greater Los Angeles VA Healthcare System modernized its patient check-in with 20 Compact Power Kiosks. The wall-mounted kiosks integrate with the VA’s software to deliver a user-friendly, secure check-in for veterans.

Business Challenge

• Patient check-in needed to be faster and less dependent on staff
• Veterans needed an accessible way to complete healthcare paperwork independently
• Sensitive patient information had to stay protected during check-in
• The kiosks had to integrate with the VA’s existing software and meet accessibility requirements

Solutions Delivered

Advanced Kiosks deployed 20 wall-mounted Compact Power Kiosks integrated with the VA’s software for secure patient check-in.

Each kiosk includes:

• An ADA touchpad so veterans can complete healthcare paperwork easily and accessibly
• A privacy screen to protect sensitive patient information
• Integration with the VA’s check-in software
• Pre-installed kiosk software and professional installation

Outcome

The kiosks give Greater Los Angeles VA patients a faster, more accessible way to check in and handle their healthcare paperwork on their own, with the ADA touchpad keeping the process usable for all veterans and the privacy screen protecting sensitive information. Automating check-in frees staff to focus on care rather than intake.

For the VA system, 20 wall-mounted kiosks integrated with their existing software mean a secure, consistent check-in experience across the facility, one that respects both accessibility and patient privacy while improving overall efficiency.