Support Services

TECHNICAL SUPPORT

Every organization’s technical needs are different. Maybe you don’t have a dedicated IT team, or you have one but it’s swamped with other priorities. Maybe this is your first interactive kiosk project. (Be sure to ask about our Onboarding & Configuration Service!)

Regardless of your situation, technical support is a necessary resource, and we are proud to stand behind all the products we make here at Advanced Kiosks. Although our kiosks rarely act up, Advanced Kiosks is always ready to keep our customers up and running!

Tech Support Levels

Advanced Kiosks offers a variety of technical support options to make your self-service solution a success! If you have questions or problems, let’s get them resolved. Please review the following support options:

Technical Support Comparison

The Support Process

Need help? Our technical support specialists are on standby and can be reached either by phone, email or website.

Call Us

  1. Call our main number: 1(866) 783-3791
  2. Select option 2 to leave a message for the support team
  3. Provide your name, phone #, email, company name, the kiosk serial number and the best time to get back to you

Email Us

  1. Send us an email: technical@advancedkiosks.com
  2. Provide your name, phone #, email, company name, the kiosk serial number and the best time to get back to you

Create a Ticket

  1. Create a support ticket on our website or click here: Technical Support Ticket
  2. Fill out all the fields and submit

All service and support is subject to the Advanced Kiosks Terms and Conditions and our Warranty disclosure. Please remember that we can only offer technical support for equipment and software that was purchased from Advanced Kiosks. Because of variables beyond our control, we cannot guarantee a solution for any defective third party software or programs. Nonetheless, our goal is to always help find a solution. 

If you have questions, please contact our Sales representative at 1(866) 783-3791, Option 1.

Other Kiosk Support Services

At Advanced Kiosks we go above and beyond to provide the resources that make your project a smooth and pleasant experience. It is our mission to offer turnkey service and we have the reputation to back that up! Ask us about our Technical Sales Support, On-boarding and Configuration Services, and Online Installation Support!