Digital HR isn’t just a buzzword; it’s a way of life. It’s how HR departments are shedding their cumbersome manual processes, enriching employee experience, and moving from support units to company leaders.
Advanced Kiosks has been innovating alongside HR professionals for over a decade. We know the power employee self-service (ESS) tools have to increase efficiency and improve workplace morale. Digital HR is the culmination of where human resources has been headed for years now, and we’re here to help you do it right.
What Is Digital HR?
Deloitte’s 2016 Global Human Capital Trends predicted Digital HR would “revolutionize the employee experience.” It defined Digital HR as a “new platform” that brings together social, mobile, analytics and cloud (SMAC) technologies to improve the employee and candidate experience. The task is to strategically pick and choose from a smorgasbord of vendor-supplied HR tech to create the digital HR network that’s right for your company.
The very next year, Deloitte returned to the subject of Digital HR to report that its prediction was correct: “Fifty-six percent of companies we surveyed this year are redesigning their HR programs to leverage digital and mobile tools.” This article from Deloitte’s 2017 Global Human Capital Trends is definitely worth a read for those considering their Digital HR future. It recaps the past 50-60 years of HR thought to explain how we got here. “Here” is HR is driven by the cloud, mobile apps, chatbots and AI.
How Do You Do Digital HR?
Like implementing any major initiative, it’s smart to do your homework. Start with small, bite-sized chunks. Identify which of your HR functions need an overhaul. How do you figure that out? Talk with people; ask everyone from the C-level to the entry-level.
Once you figure out what you need your system to do, start laying out a plan to get there. This might very well be a multi-year plan. Do you need a custom build, or will an off-the-shelf system suffice? Are there certain processes you want to outsource? Prioritize and start picking off low-hanging fruit. Modular adoption of cloud-based services can help you stay agile and grow to meet needs as they arise.
Most importantly, you need to be clear about who you are as a company and how you operate. Developing intuitive chatbots and engaging training modules is a great strategy, but making those tools accessible to your employees and recruits can be the challenge.
If you are a company with a large number of employees who do not have computer workstations, HR Kiosks must be a vital link in your Digital HR chain. Durable, secure, interactive kiosks bridge the gap between your digital HR resources and the employees who need them.
HR Kiosks for Digital HR
There are plenty of industries that don’t have every employee staring at their own computer screen for 8-12 hours a day – manufacturing, distributing, caregiving, just to name a few. That doesn’t mean companies have to be left out of the Digital HR revolution. Self-service kiosks make it easy to bring integrated digital HR experiences to the people who need them most.
Our new Human Resources Employee Kiosk Solution video is a quick way to get familiar with everything an HR kiosk can do. Advanced Kiosks offers the widest selection of hardware, software, peripherals and integration capabilities. Printing, scanning, employee surveys, augmented reality training. Whatever immersive Digital HR experiences you can dream up, we can deliver them to your employees. And we make that delivery easy with prebuilt, customizable screen layouts that let you choose any combination of HR services you want to offer.
Experts at Essential Integration
Remember, Digital HR is a new platform, an interconnected network of services you create. You are leveraging a variety of SMAC technologies to meet your company’s needs. You may even have a number of vendors. That’s why you need Advanced Kiosks engineering. Our HR Kiosks and their built-in software already integrate with all the major HR software providers (Workday, PeopleSoft, Kronos Workforce, Oracle Taleo, etc.). Beyond that exceptional baseline, we are confident in our ability to integrate any HR tool you buy or build. If it’s part of your Digital HR system, we can make it run on your HR kiosks.
Digital HR is a vast and rapidly developing realm. HR Kiosks are not the be-all and end-all of it, but they are an important tool in your company’s comprehensive strategy to think, act and be digital.
Written by Amy Robison, contributing author