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Kiosk Model: Aegis Desk

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Aegis Desk Brochure

Aegis™ Desk

P/N: P/N: H32-340-1100B
Secure Public Service Workstation (Seated, ADA Compliant)

Patent Pending

The Aegis™ Desk is a secure, seated public service workstation designed for extended interactions in libraries, government offices, and remote service environments. Combining a commercial desk form factor with integrated kiosk-grade security features, the Aegis Desk enables structured virtual meetings, document processing, and secure public engagement in a controlled setting.

Aegis-Desk kiosk

Why Do You Need a Desk?

Examine if adding the Aegis Desk is right for your business.

SITTING OR STANDING?
Many self-service interactions are simple, requiring only a few steps and lasting only a few minutes. But what happens when that interaction becomes more complicated; requiring more time, effort and energy from the user? Providing a seat will result in a better experience for the user and more accurate data in the end.
HOW LONG IS TOO LONG?
According to research, most users would prefer to be seated for interactions spanning more than five to ten minutes. After that span, you should expect a decline in the quality and accuracy of the completed paperwork, as the user will begin rushing through to finish their task due to fatigue.
HOW MANY MATERIALS INVOLVED?
Do your services involve paperwork? If so, how much? When a self-service process requires the user to fill out, scan or print multiple pages of paperwork, they should have all the space they need to feel comfortable and get organized. This will lead to a lower percentage of errors, and a higher percentage of satisfied customers and employees.
HOW COMPLICATED IS THE PROCESS?
Are the required tasks simple or complex? If there is any level of complexity involved, you should assume that assistance will be needed at some point to complete the tasks accurately and completely. That’s when you need a support technician at the ready to guide the user through the form, and our ASK 3.0 video conferencing capability is the ideal solution for a seamless support experience. If you have determined that Aegis Desk is not right for you, consider Zamok Kiosk Office Suite.
Kiosk Market Research
Does your kiosk require a desk Part 1

BLOG: DOES YOUR KIOSK DEPLOYMENT REQUIRE A DESK?

Self-service kiosks are a great way to allow users to handle quick tasks on their own, such as paying bills, ordering food, checking in at a health care facility or looking up information in a product catalog or building directory.

They’re short transactions that self-service kiosks accomplish in thousands of stores, restaurants, and other venues every day. Organizations of all types have been adopting kiosks to provide a better customer experience via self-service 

Why Choose the Aegis Desk?

Compact and Functional

Perfect for small spaces, offering efficient self-service interactions.

Sleek and Professional

Modern design fits seamlessly into office or public environments.

Customizable Features

Enhance with barcode scanners, card readers, and additional upgrades.

Durable Construction

Built with heavy-duty materials for reliable, long-term use.

Standard Configuration Includes:

  • 22” Commercial-Grade Display (Non-Touch)
  • Integrated Secure Computer System (Bolted and Tamper-Resistant Installation)
  • Intel® Multi-Core Processor (2.0 GHz or Higher) or Equivalent Enterprise-Class CPU
  • 8 GB RAM
  • 120 GB Solid State Drive (SSD)
  • Windows 11 Professional
  • Monochrome Laser Printer
  • Multi-Page Document Scanner
  • 4K Video Camera
  • Integrated Speaker Bar
  • WiFi and Cat 5 Ethernet Connectivity
  • Integrated Surge and Overload Protection
  • ADA-Compliant Design
  • Visually Impaired Navigation Pad
  • Low-Visibility Keyboard
  • Standard Mouse
  • Secured Internal Wiring and Tamper-Resistant Access Panels
  • Lock and Key Access (Two Sets of Keys Included)
  • Setup Instructions and User Manuals
  • Electrical components are tested and compliant with applicable UL and FCC standards

Shipping and installation services are provided under separate line items.
Software and system integration are provided under separate line items as specified on the purchase order.

Upgrade Options

Warranty

  • 3-Year Limited Warranty on Desk Structure
  • 3-Year Limited Warranty on Computer System
  • 1-Year Limited Warranty on Printer

 

Resources


Download Brochure

User Manual Icon
Download Owner’s Manual

Aegis-engineering
Download Dimensional Drawing

1 year warranty
1 Year Warranty

GSA Contract Logo
GSA Contract Holder

Made in the USA
Made in the USA

Software Evaluation License (Security Policy)

Included with all Advanced Kiosks systems. Each unit ships secured with Zamok software to prevent unsecured public operation during transit, staging, and deployment. A 30-day evaluation license is activated upon first system boot. At the conclusion of the evaluation period, the kiosk will enter a locked state and will not operate unless a license is activated or the software is removed in accordance with the provided instructions.

    Software Licensing & Configuration

    Software licensing, application configuration, and workflow customization are provided under separate line items as specified on the purchase order.

      Accessibility Notice: This kiosk platform is designed to support ADA-accessible deployments when installed in accordance with ADA reach and operability guidelines and configured with accessibility-enabled interface software such as Zamok Software. Accessibility features and capabilities depend on selected software modules and configuration. Final compliance determination rests with the deploying entity and applicable regulatory requirements.

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        “Your commitment to helping us overcome challenges was commendable. Without your dedication, we would not have produced the outstanding product we were able to deliver to our community. The Advanced Kiosks team was with us every step of the way.”

        Lorrie Sivich and Emily Gass
        Technical Support, Roslyn Cemetery

        “We particularly appreciate the management software that allows us to see status without having to go to the actual kiosk... The upgrade process itself was made easy by your team taking the lead.”

        IT Systems Analyst
        Atlanta Airlines Terminal Company

        “We’re really proud of what we’ve done. The previous vendor was 100% cash... We’re at 97% debit/credit now... The kiosks are a critical component of our business.”

        Rob Samuelsen
        Consultant, Regional Partnering Center, Pima Association of Governments

        “The video is fantastic! After seeing that, I’m interested in having another one created for the RentCafe portals.”

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        Director of IT, City of Reno Housing Authority

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