patient Check In Kiosk & Telehealth
Modernize your Healthcare Facility with Self-service Kiosks.
Self-service solutions are transforming healthcare by improving patient flow, enhancing care accessibility, and streamlining essential services. From patient check-in and registration to telehealth consultations and medical form processing, healthcare facilities nationwide are embracing automation to better serve their patients and communities.
Implementations are enhancing operations in:
- Hospital Lobbies and Registration Areas
- Telehealth Centers
- Payment Processing Stations
- Outpatient Clinic Waiting Areas
- Emergency Department Triage
- Specialty Care Centers
- And more!
Healthcare Overview
Advanced Kiosks is a leader in healthcare modernization, providing self-service solutions that improve efficiency, accessibility, and patient care.
Our kiosks streamline essential healthcare functions, from patient check-in and registration to medical form processing and secure telehealth consultations. By automating routine tasks, our solutions help reduce wait times, enhance staff productivity, and expand care availability beyond regular business hours.
Our customizable kiosks are designed to meet the unique needs of healthcare facilities, offering HIPAA-compliant security for patient information, multilingual services, and support for telehealth applications. Whether placed in hospital lobbies, clinic waiting areas, or rural health centers, our solutions enhance the overall patient experience.
Not sure how you want to customize your solution? Our Onboarding service will guide the whole process, asking all the right questions and delivering a fully configured solution. All you have to do is plug it in.
Healthcare Document Kiosk in Use
Main Benefits for Healthcare Kiosks
Patient Check-In & Registration
Users can complete registration and check-in directly from a touchscreen kiosk, eliminating the need for paper-based processes and manual data entry. Patient information is digitally captured and securely transmitted to EMR systems, reducing errors and improving processing speed.
HIPAA-compliant security and language translation ensure accessibility for all patients, improving service inclusivity. Automated workflows route patient data to the appropriate departments, enhancing organization and operational efficiency while reducing staff workload at reception desks.
Built-in guidance helps patients navigate complex medical forms, insurance verification, and consent documentation, creating a smoother registration experience that reduces anxiety and confusion.
Best Solution:
Advanced Kiosks offers a wide range of self-service products, but not every kiosk or software package is the right fit for every use case. To simplify your decision-making, we highlight the solutions that are most closely aligned with each specific functionality. These recommendations represent the best match of features, reliability, and user experience to help you achieve your goals efficiently.
Kiosk Office Suite™
Greeter Visitor Management System™
Zamok eForms Assistant™
Telehealth & Remote Consultations
Healthcare facilities can extend specialist care access to underserved and rural populations through secure video conferencing capabilities. Patients can connect with specialists, primary care physicians, and mental health professionals without traveling long distances, reducing healthcare barriers and improving outcomes.
Integrated medical device connectivity allows for real-time vital sign monitoring during consultations, while encrypted data transmission ensures patient privacy and HIPAA compliance. Automated appointment scheduling and prescription management streamline the entire telehealth workflow.
Multi-language support and accessibility features ensure that telehealth services reach diverse populations, breaking down language and technology barriers that traditionally limit healthcare access.
Best Solution:
Advanced Kiosks offers a wide range of self-service products, but not every kiosk or software package is the right fit for every use case. To simplify your decision-making, we highlight the solutions that are most closely aligned with each specific functionality. These recommendations represent the best match of features, reliability, and user experience to help you achieve your goals efficiently.
Kiosk Office Suite™
Greeter Visitor Management System™
Zamok eForms Assistant™
Medical Form Processing & HIPAA Compliance
Complex medical forms are digitally converted into guided, step-by-step experiences that eliminate handwriting errors and incomplete submissions. Real-time validation ensures all required fields are completed before submission, while built-in medical terminology assistance helps patients understand complex questions.
HIPAA-compliant encryption protects sensitive patient information throughout the entire process, from data entry to secure transmission to healthcare providers. Digital signature capture eliminates the need for paper consent forms while maintaining legal validity.
Automatic form routing ensures completed forms reach the appropriate medical departments instantly, reducing processing delays and improving care coordination. Audit trails provide complete documentation for compliance and quality assurance purposes.
Best Solution:
Advanced Kiosks offers a wide range of self-service products, but not every kiosk or software package is the right fit for every use case. To simplify your decision-making, we highlight the solutions that are most closely aligned with each specific functionality. These recommendations represent the best match of features, reliability, and user experience to help you achieve your goals efficiently.
Kiosk Office Suite™
Greeter Visitor Management System™
Zamok eForms Assistant™
Payment Processing & Insurance Verification
Patients can verify insurance coverage and process copayments directly at the kiosk, reducing wait times and administrative burden on front office staff. Real-time insurance verification confirms coverage and benefits before appointments, preventing scheduling conflicts and billing issues.
Secure payment processing accepts multiple payment methods including credit cards, debit cards, and mobile payments, with PCI compliance ensuring financial data protection. Payment plan setup and balance inquiries give patients greater control over their healthcare finances.
Automated receipt generation and integration with billing systems ensure accurate record-keeping while providing patients with immediate payment confirmation and account updates.
Best Solution:
Advanced Kiosks offers a wide range of self-service products, but not every kiosk or software package is the right fit for every use case. To simplify your decision-making, we highlight the solutions that are most closely aligned with each specific functionality. These recommendations represent the best match of features, reliability, and user experience to help you achieve your goals efficiently.
Kiosk Office Suite™
Greeter Visitor Management System™
Zamok eForms Assistant™
Wayfinding & Hospital Navigation
Large healthcare facilities can reduce patient stress and confusion with interactive wayfinding systems that provide turn-by-turn directions to departments, offices, and services. Real-time updates reflect temporary closures, relocations, and schedule changes.
QR code integration allows patients to take directions with them on their mobile devices, ensuring they can navigate independently even after leaving the kiosk. Accessibility features include audio directions and high-contrast displays for patients with visual impairments.
Department information includes wait times, services offered, and preparation instructions, helping patients arrive prepared for their appointments and reducing delays in care delivery.
Best Solution:
Advanced Kiosks offers a wide range of self-service products, but not every kiosk or software package is the right fit for every use case. To simplify your decision-making, we highlight the solutions that are most closely aligned with each specific functionality. These recommendations represent the best match of features, reliability, and user experience to help you achieve your goals efficiently.
Kiosk Office Suite™
Greeter Visitor Management System™
Zamok eForms Assistant™
Mental Health Screening & Assessment
Healthcare facilities can improve mental health care access by providing private, comfortable screening environments through self-service kiosks. Standardized assessment tools like PHQ-9, GAD-7, and other validated instruments can be administered digitally with immediate scoring and interpretation.
Crisis intervention protocols automatically alert appropriate staff when high-risk responses are detected, ensuring immediate follow-up and patient safety. Privacy-focused design allows patients to complete sensitive assessments without fear of stigma or judgment.
Integration with EMR systems ensures screening results are immediately available to healthcare providers, enabling more informed treatment decisions and continuity of care. Multilingual support ensures mental health screening is accessible to diverse patient populations.
Best Solution:
Advanced Kiosks offers a wide range of self-service products, but not every kiosk or software package is the right fit for every use case. To simplify your decision-making, we highlight the solutions that are most closely aligned with each specific functionality. These recommendations represent the best match of features, reliability, and user experience to help you achieve your goals efficiently.
Kiosk Office Suite™
Greeter Visitor Management System™
Zamok eForms Assistant™
Visitor Management & Security
Healthcare facilities can enhance security and compliance while maintaining a welcoming environment through automated visitor management. Photo ID badge printing and background check integration ensure only authorized visitors access patient areas.
Real-time staff notifications alert employees when visitors arrive, reducing wait times and improving communication. Emergency contact systems provide immediate access to security and medical personnel when needed.
HIPAA-compliant visitor logs maintain detailed records for compliance audits while contact tracing capabilities support infection control protocols. Multilingual support ensures all visitors can navigate the check-in process effectively.
Best Solution:
Advanced Kiosks offers a wide range of self-service products, but not every kiosk or software package is the right fit for every use case. To simplify your decision-making, we highlight the solutions that are most closely aligned with each specific functionality. These recommendations represent the best match of features, reliability, and user experience to help you achieve your goals efficiently.
Kiosk Office Suite™
Greeter Visitor Management System™
Zamok eForms Assistant™
Visitor Management & Security
Patients can securely access lab results and prescription information through authenticated kiosk interfaces, reducing phone calls to medical offices and improving patient engagement in their care. Multi-factor authentication ensures only authorized individuals access sensitive medical information.
Prescription refill requests can be submitted directly to pharmacies with insurance verification and pickup scheduling. Lab result interpretation provides patient-friendly explanations of complex medical data, improving health literacy and treatment compliance.
Medication management tools include refill reminders, drug interaction warnings, and medication reconciliation features that help prevent adverse events and improve patient safety.
Best Solution:
Advanced Kiosks offers a wide range of self-service products, but not every kiosk or software package is the right fit for every use case. To simplify your decision-making, we highlight the solutions that are most closely aligned with each specific functionality. These recommendations represent the best match of features, reliability, and user experience to help you achieve your goals efficiently.
Kiosk Office Suite™
Greeter Visitor Management System™
Zamok eForms Assistant™
Products Designed for Healthcare
Advanced Kiosks provides a suite of turnkey self-service solutions tailored to meet the evolving needs of hospitals, clinics, and healthcare facilities. From patient check-in and facility wayfinding to telehealth consultations, medical form processing, and secure payment handling, our healthcare kiosks empower medical institutions to streamline operations, reduce administrative workload, and improve the overall patient experience. By simplifying daily processes, healthcare facilities can free up staff time, enhance patient care delivery, and provide a modern, technology-driven experience that meets today’s patient expectations while maintaining the highest standards of HIPAA compliance and security.
Kiosk Office Suite™ – Complete Healthcare Solution
Streamline Patient Services with 24/7 Self-Service
The Kiosk Office Suite™ transforms patient interactions by providing comprehensive self-service capabilities including patient registration, form completion, document scanning, and payment processing. Perfect for hospitals, clinics, and healthcare networks looking to improve patient flow and reduce administrative burden.
Key Healthcare Features:
- HIPAA-compliant patient data handling
- Integration with EMR systems
- Insurance verification and copay collection
- Prescription refill requests
- Appointment scheduling and check-in
Product Brochure
Related Resources:
Greeter Visitor Management System™
Secure Patient and Visitor Management
Automate lobby management with secure visitor check-in, patient registration, and staff notifications. The Greeter Visitor Management System™ ensures HIPAA compliance while providing wayfinding assistance and emergency contact capabilities for healthcare facilities.
Product Brochure
Key Healthcare Features:
- Secure badge printing with photo ID
- HIPAA-compliant visitor logs
- Emergency contact and staff notification
- Multilingual support for diverse patient populations
- Integration with hospital security systems
eForms Assistant
Watch video demonstration of eForms Assistant
Transform Complex Medical Forms into Simple Digital Experiences
Convert paper medical forms, consent documents, and patient questionnaires into guided digital experiences. The eForms Assistant™ ensures accurate data collection while providing real-time language translation and accessibility features.
Related Resources:
Video Demonstration:
Key Healthcare Features:
- HIPAA-compliant form processing
- Real-time language translation (152 languages)
- Integration with EMR systems
- Digital signature capture
- Automated form routing to appropriate departments
Frequently Asked Questions (FAQ)
HIPAA Compliance & Security
Q: How do you ensure HIPAA compliance for patient data?
A: Our HIPAA-compliant security features include end-to-end encryption, secure data transmission, automatic session timeouts, and audit trails. All patient information is protected with enterprise-grade security protocols.
Q: Can patient health information be accessed by unauthorized users?
A: No. Our Zamok Kiosk Management Software prevents unauthorized access, restricts internet browsing to approved sites, and includes automatic session resets to clear patient data between interactions.
Q: What happens to patient data after kiosk use?
A: Patient data is securely transmitted to designated healthcare systems and automatically purged from the kiosk. Our secure access controls ensure data protection throughout the entire workflow.
Patient Check-In & Registration
Q: Can patients complete full registration at the kiosk?
A: Yes. Patients can complete registration, update insurance information, verify demographics, and check-in for appointments. The process is customizable to fit your facility’s specific workflow requirements.
Q: Do we offer any solutions for patient check-in?
A: Yes. This is part of the Greeter Visitor Management System™ and Kiosk Office Suite™.
Q: Can patients pay copays and outstanding balances?
A: Yes. Our kiosks support secure payment processing for copays, deductibles, and outstanding balances with PCI-compliant transaction security.
Medical Forms & Documentation
Q: Can complex medical forms be completed on the kiosk?
A: Yes. Our Zamok eForms Assistant transforms complex PDF medical forms into guided, step-by-step digital experiences with built-in validation and real-time language translation.
Q: Can medical forms be submitted directly to EMR systems?
A: Yes, contact sales to discuss integration details. We can integrate with most web-based EMR applications and healthcare management systems.
Q: What is the paper capacity for printing medical forms?
A: 300 sheets per tray. You can upgrade to include an extra printer paper tray for an additional 500 sheets per tray.
EMR & Software Integration
Q: Which EMR systems have we worked with previously? Which can we interface with?
A: We can work with any web-based healthcare application. Let us know which EMR software you use, and we can check compatibility and integration options.
Q: Do you offer translation capabilities for diverse patient populations?
A: Our translation capabilities support 152 languages powered by real-time translation, ensuring accessibility for diverse patient communities.
Wayfinding & Navigation
Q: Can kiosks help patients navigate large medical facilities?
A: Yes. Our wayfinding capabilities help patients find departments, offices, and services with interactive maps, turn-by-turn directions, and QR code integration for mobile access.
Q: Are the kiosks moveable within the facility?
A: Yes, unless they are mounted to the ground or wall. If mounts are removed, kiosks can be relocated. Wheels are an optional feature on some models for enhanced mobility.
Maintenance & Support
Q: What level of maintenance is required for healthcare kiosks?
A: Very little. Our kiosks are quite durable and designed for high-traffic healthcare environments. Our Zamok™ Kiosk Management Software provides real-time monitoring and remote diagnostics.
Q: What happens if a kiosk malfunctions during patient care hours?
A: Our 24/7 technical support team can remotely diagnose and resolve most issues. For hardware problems, we provide on-site service options to minimize patient care disruption.
For more information about healthcare kiosk solutions, speak to one of our helpful representatives.
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