Support
all support options
TECHNICAL SUPPORT
Every organization’s technical needs are different. Maybe you don’t have a dedicated IT team, or you have one but it’s swamped with other priorities. Maybe this is your first interactive kiosk project.
SUPPORT TICKETS
Our technical support specialists are on standby and can be reached either by phone, email or website. Provide your name, phone, email, company name, the kiosk serial number and the best time to get back to you.
KNOWLEDGE BASE
Built to support our current customers while also providing background knowledge people who are in the market for an Advanced Kiosks solution, the Knowledge Base is 100% free, and is accessible to the public!
PRODUCT DOCUMENTATION
You are able to download the latest documentation for both your hardware and software products.
KIOSK Support Services
Every organization’s technical needs are different. Maybe you don’t have a dedicated IT team, or you have one but it’s swamped with other priorities. Maybe this is your first interactive kiosk project (be sure to ask about our Onboarding & Configuration Service).
Regardless of your situation, technical support is a necessary resource, and we are proud to stand behind all the products we make here at Advanced Kiosks. Although our kiosks rarely act up, Advanced Kiosks is always ready to keep our customers up and running.
From Our Blog
Kiosk Session Security: Facial Detection vs. Facial Recognition
Attaching a camera to any publicly accessible digital device is guaranteed to raise privacy concerns. Can the device recognize who I am? Does it...
Unlocking the Future: Advanced Kiosks’ New FaceLock Feature
In an era where convenience and security are paramount, technology continues to evolve to meet these needs. When it comes to self-service kiosks,...
Advanced Kiosks Recognized for Exceptional Contract Performance
CPARS RATING: Exceptional Preface: All US Government contracts are reviewed by the Contracting Officer (CO) who represent the United States...
Sabino Canyon Crawler Upgrades Operations With Self-Service Kiosks
A renowned natural attraction in southern Arizona has integrated a sustainable and tech-savvy approach to enhance the visitor experience. Replacing...