Advanced Kiosks engineers are proud of each ZAMOK feature we’ve designed. When we see one being overlooked and underutilized, we feel compelled to shine a spotlight on it. This video is an introduction to ZAMOK’s built-in survey feature. It explains how the interactive kiosk survey tool looks and works. It steps you through how to set up your own user experience survey and access the results, all in under a minute.
The ZAMOK survey tool was originally developed to determine whether digital kiosk users were satisfied with their interactive kiosk experience. But ZAMOK’s survey feature can be used to collect customer feedback on any of your products and services. You can even configure it to pop up at certain points in a transaction to better understand the users’ journey and overall experience with your brand. Quickly recognizable emojis make the survey tool an intuitive, easy way for people to share their opinions.
Whether your customer survey is an add-on feature or the sole purpose of your kiosk, self-service kiosk surveys provide an accurate, continuous source of data your organization can use to improve what you do and how you do it. Have some ideas for how to incorporate ZAMOK’s survey tool into your kiosk user interface? Our technical sales consultants are happy to talk through them with you.
What is a kiosk? It might seem like a simple question, but it’s one that we hear all of the time.
Simply put, a kiosk is a self-service machine that empowers users to complete tasks at their convenience and pace. What a kiosk brings to the table is a fully immersive and interactive experience. Self service keeps the users’ interest and they absorb the information being conveyed.
Choosing a kiosk for your business
There are many important factors that come with a choosing a kiosk a business:
What is the look you’re going for?
What is the ultimate goal you want your kiosk to achieve?
There are many things important things to consider when deciding to purchase a kiosk solution for your organization.
At Advanced Kiosks, our very knowledgeable sales team will help you throughout the entire buying experience. We’ve been in business for over 15 years and sold kiosks to industries of all stripes. We have the experience to provide turnkey solutions for any project you might have in mind.
What will a kiosk be used for in my organization?
There are endless tasks for kiosks in a workplace setting. For example, a church may come in looking for a kiosk to help with Sunday school child check-in.Without a kiosk, most are keeping track of children and their guardians with paper and pen. Our kiosks offer a secure tamper-proof system and a digital activity log. Additionally, a computer kiosk can print stickers and receipts and offer real time updates to double check attendance.
Another great example of workplace kiosks in action comes from companies looking for self service HR kiosk for their employees to use in the completion of human resources tasks.
Regardless of business size, many organizations face the problem of having a limited human resources staff who must process HR needs and paperwork for many other employees. With a kiosk, a short staffed HR team streamlines red tape tasks that take up precious time.
At an HR kiosk station, employees can print pay stubs or forms. Add a scanner for ID verification (birth certificates, driver’s license, Social Security cards etc.) and securely transmit scanned items. In addition, these stations can provide company information, policies, training modules, and institutional forms all at the touch of a button.
Who can benefit from a kiosk?
Most small business, large corporations, hospitals, churches, and many other different organizations can greatly benefit from implementing a kiosk, or multiple kiosks. A kiosk is not the right fit for everyone and our sales representatives can assess your project needs. Tell us what you want to do, and we can help you figure out the best course of action with the right kiosk, the perfect software, and the easy installation.
So, what is a kiosk? With the right vision and implementation, a kiosk is just the thing to amplify the work of your organization.
What is a kiosk and why are they so important? Millions of people use interactive kiosks every day for many reasons, so there are a number of answers to this question. Almost every business or organization can benefit in some way from self service kiosks. Weather it is to increase efficiency, boost sales or just share information about products and services, the rewards are tangible. Information on-demand is what users expect these days and the adoption of interactive kiosks is a win for managers, administrators, IT staff and end users alike.
We’re coming towards the end of the first quarter of 2017 and spring has sprung! (We’re being optimistic). We spent a good chunk of this winter calling our customers to check-in on their kiosk projects (and live vicariously through those working in warmer weather). We gathered testimonials, updates, research, and more to provide clear information regarding kiosks in all major industries. In general, we love to chat and learn about all the cool things our customers are doing with our kiosks. If you’d like to share an update with us, give us a call! We’d love to hear from you!
CASE STUDY
We talked to Ryan Holbrook, the IT Support Manager for the ACVB (Austin Convention and Visitors Bureau) about their kiosk at Austin Visitor Center to get an update. Austin Visitor Center is using their kiosk for visitors to get information about Austin including hotels, dining, music, arts, and events. It includes a map with an Austin tour schedule, and a means to call and book a room or make a reservation! Click on the link to request this case study and learn more about how our kiosk improved the AVC.
Also, check out these case studies to learn about kiosks being used in self-storage facilities, churches, day cares, schools, state buildings, and synagogues!
We have published a group of white papers that discuss problems revolving around several industries, and the role self-service technology can play in helping address those issues. So if you are interested in learning how self-service kiosks and other tech can contribute to your business, these are a great place to start!
FEATURED WHITE PAPER: EDUCATION & FUNDING
The state funding crisis in public education is a serious issue nationwide, but particularly in lower income communities. The result of this lack of funding is digital inequality across schools. This paper is meant to inform the reader about the finding crisis, digital equity solutions, and how self-service technology can improve schools. Click on the link below to request this white paper, “Campus Kiosks & the State Funding Crisis” and find out how kiosks have been improving schools nationwide.
and check out these other industry white papers while you’re at it!
If you’re in education, and looking to find ways to pay for technology in low-funding schools, check out this post: “How to Get a Kiosk Using Grants” also featured on Kiosk Marketplace!
New Update: Zamok 2.0!
We have been working hard this year building up the most comprehensive kiosk management system around, ZAMOK 2.0! This new program is geared towards our customers with an initiative to provide the most advanced kiosk software on the market. You spoke, we listened. As a result, we’re bringing you a new and improved Zamok.
Some Features To Expect
Responsive & Immediate Updates
Module Based Design For Unrivaled Flexibility
New Web Console For Live Kiosk Monitoring
Notification System To Alert Admins When Issues Arise
Manage & Configure Multiple Kiosks At Once
Screening for Mental Health and the MindKare Kiosk
Screening for Mental Health has developed the MindKare program using our kiosks to reduce the stigma surrounding mental health by providing public resources for communities nationwide. The kiosk is being implemented in schools, libraries, town halls, hospitals, and more to provide free mental health screenings and information regarding mental health disorders.
Learn how SMH is working towards a common initiative: eliminating the stigma and bringing awareness to mental health
#Insta!
We’re sure you noticed our new look since our last quarterly newsletter, now check out our new instagram account! Follow us to get updates on kiosk projects, see how it’s done, and get a glimpse into the personalities behind Advanced Kiosks. You’ll learn a whole lot about kiosks, goldendoodles, growing crystals, “koala tea” puns, and what great teamwork looks like. Check us out!
Thank You!
This quarter has been a great one full of amazing opportunities, thanks to our valued subscribers and customers. We created an instagram, refurbished computers for donating to non-profits, re-vamped our website & blog, fine tuning our kiosk software, and much more. All of this wouldn’t be possible without the help from our readers and fellow tech nerds. At the core of our business, we are more than engineers. We are people who are passionate about the future of self-service technology, and we want to show you why. Click on the link to request a consultation with one of our project wizards.
Thank you for taking time out of your day to read about what is happening at Advanced Kiosks!
If you have any questions about this email, please contact us at 1 (603) 865-1000.
When shopping for a kiosk to accommodate your self service needs, there are important factors to consider. Kiosks, mobile apps, computer software, web services, these are all major players in the ever growing field of modern self-service tech. All over the world business and organizations alike have been optimizing and creating opportunities by putting self-service technology to work.
This four part guide is meant to give people curious about self-service hardware, software, or other type of tech, a clear idea about what to do, and things to consider, when searching for a self-service solution.
Written by: Marshall Nye, Dev Ops and Technical Support Specialist
How much data will a voip system use?
To answer this question, we must understand the answers to two others:
What is the internet speed that is required for the VOIP solution to run well? Think of “will this outlet have enough power to run the microwave”
2. What would be an average consumption of data over a month while using VOIP? Think of it how much electricity your house uses a month.
In hopes of getting you a concise answer, we’ll define a few terms so we’re all on the same page.
Broadband – A high-capacity transmission technique using a wide range of frequencies, which enables a large number of messages to be communicated simultaneously (think of what replaced dial-up).
Bit-rate – the number of bits of data that are conveyed or processed per unit of time. The rate at which data is processed or transmitted.
Bandwidth – the bit-rate of available or consumed information capacity expressed typically in metric multiples of bits per second. Somewhat analogous with bit-rate
Megabyte – Abbreviated as MB – Is a unit of measure to define size of data (an old mp3 was around 3 megabytes)
Megabit – Abbreviated as Mb – A unit of measurement to define the size data. Equal to one eighth of a megabyte.
Megabits per second – Abbreviated as Mbps – A unit of measurement to define the rate at which data is transferred.
Answering Question 1
For multiplekiosks running at a site, the recommended speed requirement (Bandwidth) would be 5-10 Mbps.
For one kiosk the recommended speed is 1 Mbps
Answering Question 2
We can answer this by making a few assumptions: Let’s assume you have a kiosk that makes 5 calls a day, and each call lasts 5 minutes. This is a very generous assumption, so it will give us a large margin of error. We will assume that one kiosk will consume data at a rate of 1 megabit per second
Data consumed per call:
1 minute = 60 seconds
5 minutes x 60 seconds = 300 seconds
1 Megabit per second x 300 seconds = 300 megabits
300 megabits per call x 5 calls a day = 1,500 Megabits or 188 Megabytes, per kiosk, per day.
(All of our kiosks use the same VOIP program, so their data consumption rates will be identical. Assuming the use remains the same, they would use the same amount of data in a given period of time. So to calculate the daily consumption of multiple kiosks, simply multiply the number of kiosks by 188 Megabytes.)
