Bonfiglioli

• Industry: Manufacturing
• Product: Greeter Visitor Management System
• Kiosk Model: Wall-Mounted Kiosk

Background

Bonfiglioli, a family-owned Italian company with a global footprint, specializes in tailored solutions for industrial automation, mobile machinery, and wind energy. To enhance the visitor experience and streamline safety protocols, Bonfiglioli implemented a self-service kiosk in the lobby of one of its U.S. manufacturing plants.

Business Challenge

• Needed a more professional and efficient way to manage visitor check-ins
• Manual processes lacked digital recordkeeping and real-time notifications
• Required a system that could relay safety protocols and appointment info
• Hosts needed timely alerts when visitors arrived onsite

Solutions Delivered

Advanced Kiosks provided a Greeter Visitor Management System on a Wall Mounted Kiosk equipped with ZAMOK™ Kiosk Software.

Upon arrival, guests use the kiosk to:

• Fill out a short digital check-in form

• Select their host from a directory

• Read required safety information

• Print a photo ID badge instantly

Once the form is submitted:

• A notification email is sent to the host

• A text alert is delivered to the host’s cell phone

• Visitor check-in time is logged in the secure backend system

When departing, users sign out at the same kiosk, which updates the system and removes them from the active visitor list. The kiosk also includes optional features like delivery signature capture, translation support, and accessibility tools.

Outcome

• Streamlined, self-service visitor check-in and badge printing
• Real-time host notifications via email and text
• Accurate digital records of check-in/check-out activity
• Improved safety compliance with mandatory info prompts
• Modernized lobby experience aligned with Bonfiglioli’s brand and operational standards

Related Content

• Services: UX/UI Design
• The Benefits of Adding Nametags
• Top 5 Uses for Employee Computer Kiosks in Manufacturing