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This summer, Advanced Kiosks is raising the bar for self-service with major deployments across the country as we showcase new installations, industry-first tools and must-read resources to help you deliver better experiences — faster, safer and smarter. Across city halls, airports, church communities and beyond, our kiosk technology is solving high-friction problems, modernizing access and transforming public service.
Watch Our Kiosk Solutions in Action!
Another Installation! Itasca Country Sheriff’s Office
Digitizing Public Service at the Itasca County Sheriff’s Office
In Minnesota’s Itasca County, the Sheriff’s Office was facing a challenge that’s all too common in public service: overloaded staff, outdated paper-based processes, and long lines at the front desk. What began as a need for easier form completion quickly evolved into a full deployment of the Kiosk Office Suite for Law Enforcement, a turnkey solution designed to support tasks like firearms registration, property release and inmate account requests.
Routine form submissions like firearm registrations, property releases and account funding were eating up hours of staff time each week and pulling deputies away from critical duties. With the help of the Kiosk Office Suite, citizens now handle these tasks independently and securely in the lobby.
The result is a smarter, more efficient experience that functions as a true smart police station.
Results in Just 90 Days:
- 300+ digital forms processed
- Major drop in front desk traffic and wait times
- Immediate improvement in data quality
- Form errors eliminated with real-time validation
- Higher overall public satisfaction and service efficiency
“With paper-based forms, we were constantly running into issues such as not being able to read people’s handwriting or them not filling out forms correctly. The kiosk eliminated that hassle.
— Amber Kallaus, Records Deputy, Itasca County Justice Center
Advanced Kiosks worked closely with staff to digitize forms, customize workflows and provide plug-and-play setup. According to Deputy Kallaus, onboarding was a breeze:
“The attentiveness and time the onboarding team put in were incredibly helpful. We’re left with a product that’s working very well for us.”
It’s part of a broader shift toward building a smart police station —one where routine transactions no longer tie up valuable staff time. The success of this solution has prompted interest in expanding to other parts of the county, bringing accessible service to even the most remote areas.
READ OUR CASE STUDY:
Another Installation! Concord, NH Public Works
Self-Service Kiosks Do the Dirty Work at Concord Wastewater Treatment Facility
The City of Concord, New Hampshire turned to Advanced Kiosks to modernize the intake process at its Wastewater Treatment Facility. Faced with increasing foot traffic from commercial haulers and recreational vehicle users, the staff needed a solution that could reduce paperwork and streamline service without requiring additional personnel.
To solve the issue, a Freestanding Touch Screen Check-In Kiosk was installed in the facility’s lobby, fully replacing the manual process. Whether arriving to drop off commercial waste or empty a camper’s wastewater tank, visitors now check in independently using an intuitive self-service process. The kiosk collects accurate, real-time data while freeing up staff to stay focused on their operational responsibilities.
Since going live, the kiosk has reduced interruptions, eliminated manual data entry errors and extended service availability for off-hours visitors. By shifting a repetitive administrative task to self-service, Concord Public Works has reduced operational friction while increasing access and convenience for its growing base of visitors.
With positive feedback from users, the project stands as a successful model of how local governments can use technology to simplify essential public services.
See more information here: https://advancedkiosks.com/about-advanced-kiosks/customers/concord-nh-public-works/
New Launch! eForms Assistant
Goodbye Paperwork. Hello Seamless Digital Forms.
Completing forms at a kiosk should be easy. With the Zamok eForms Assistant, it is – guiding users from start to finish, turning your kiosk into a power digital intake solution that guides users through form completion in real time. The eForms Assistant walks users through each field in a structured, step-by-step format. It flags incomplete or incorrect entries, supports required validation rules and ensures that forms are submitted correctly the first time. It even translates your forms on the fly — ensuring submissions are accurate, complete and accessible to all.
Once finished, the data is filled directly into your uploaded legal PDF, generating a polished, ready-to-submit document that’s emailed instantly to your team. Designed for high-traffic environments like government offices, healthcare clinics, schools and justice centers, the eForms Assistant eliminates scanning delays, illegible handwriting and lost paperwork.
Learn more about the eForms Assistant: https://advancedkiosks.com/zamok-eforms-assistant/
Customer Projects
Advanced Kiosks’ customers all have a story to tell- and we’re here to tell them! Across industries, our self-service solutions are changing the game for automation and efficiency. Whether you’re looking for inspiration, trying to understand how our products could work for you, or just curious, we recommend you check out some of the many great customer projects we’ve completed over the past 20+ years as an industry leader and innovator.
New Feature!
AI Instructional Pop-Ups
Ever wished kiosks came with an easy-to-understand guide? Now they do! With our new AI-powered instructional pop-ups, kiosks can now deliver on-screen guidance the moment a user needs it — no confusion, no guesswork. These intuitive video tutorials walk users through tasks in real time, from completing digital forms to scanning documents or navigating multi-step menus.
At the Reno Housing Authority, these on-screen tutorials are helping residents, applicants, and landlords complete housing tasks without long waits or in-person help. From paying rent to accessing housing forms, the Document Kiosk now empowers users to complete key actions independently — even outside office hours.
In Faribault and Martin Counties, the impact is just as powerful. Residents accessing healthcare, nutrition or government assistance programs are now walked through every step of the intake process with clear, on-screen video prompts. The pop-ups adjust dynamically based on user actions, removing guesswork and ensuring every form is filled out and submitted correctly. The result? Faster service, smoother submissions, and expanded access to essential public resources.
Fully integrated with Zamok, the customizable AI avatars support various workflows while making complex tasks simple and support calls less frequent.
For more on how we’re leveraging AI in self-service technology: See & Read More Here
Another Installation! Orlando Magic
Orlando Magic Honors Champions of the Community with Interactive Display
As part of their ongoing commitment to community engagement, Orlando Magic partnered with Advanced Kiosks to create a dynamic way to celebrate their Champions of the Community. Installed inside the Kia Center, the custom-built Merchant Max Kiosk serves as a digital tribute wall — highlighting local individuals and organizations who are making a difference.
Through an interactive, media-rich interface, visitors can browse honoree profiles, watch videos, view photos and explore the Magic’s broader impact off the court. The Merchant Max kiosk is designed for easy content updates, allowing the Orlando Magic organization to continually spotlight new stories and keep the experience fresh year-round.
By giving fans a moment to pause and connect with the stories behind the spotlight, the kiosk adds a deeper layer of meaning to the game day experience while reinforcing the Orlando Magic’s value of community.
Another Installation! Atlanta Airlines International Airport
Helping 1,000 Travelers Find Lost Luggage Daily
At the world’s busiest airport, fast and accurate wayfinding is essential. For the past eight years, we’ve proudly supported Hartsfield-Jackson Atlanta International Airport with a custom kiosk solution that guides thousands of travelers each day to their lost and found locations.
“We particularly appreciate the [Zamok] management software that allows us to see the status without having to go to the actual kiosk. The upgrade process itself was made easy by your team taking the lead.”
— IT Systems Analyst, Atlanta Airlines Terminal Company
This long-standing partnership proves that consistent, reliable technology can make the travel experience smoother and less stressful for passengers and staff alike.
Event Spotlight! IACP Conference
Advanced Kiosks Brings Law Enforcement Innovation to the IACP Conference
At this year’s IACP Technology Conference held on May 5 to 7, Advanced Kiosks joined leaders from across the country to showcase how our self-service solutions are transforming operations in law enforcement.
At Booth 104, attendees explored a fully functional kiosk with live demos, interface walkthroughs and real-world law enforcement workflows. Scan-and-go cards gave visitors instant access to brochures, videos and use cases, allowing them to explore further long after they left the floor.
From improving data accuracy to freeing up officers and staff, our team was there to show, not just tell, how self-service technology is helping law enforcement departments work smarter, serve faster and stay secure.
New Feature! Show & Tell EZ Support™
Tired of typing out complex support issues?
Introducing Show & Tell EZ Support™, our innovative new feature that’s transforming how we handle technical support. Say goodbye to back-and-forth emails and confusing support tickets. With Show & Tell EZ Support, Advanced Kiosks makes it faster and easier to get help when you need it. Just scan the QR code on your kiosk, fill in a few details and record a short video or photo showing the issue. The entire process takes just minutes and eliminates the need for lengthy descriptions or phone calls.
Built for busy teams and real-world environments, Show & Tell EZ Support takes the stress out of troubleshooting so you can focus on keeping your operations running smoothly.
Watch the demo and learn more: https://advancedkiosks.com/support/kiosk-technical-support/
The solutions Advanced Kiosks provides can improve security, save time and costs, enhance efficiency, provide valuable data insights, project a professional image, ensure compliance, and offer customization options for businesses. Contact one of our experts for additional information. And as always, we offer our clients 24/7 support!
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