Advanced Kiosks News – Q4 2023
The past several months have seen a flurry of activity here at Advanced Kiosks, with a variety of new products and updates to existing products being introduced. Here are just a few of the exciting changes happening at our Concord, N.H., facility, along with a glimpse of those working behind the scenes and a look at what the latest research into self-service technology is demonstrating.
Customer News
Western Ohio Regional Treatment & Habilitation Center
According to its website, The W.O.R.T.H. Center utilizes a cognitive intervention program from the National Institute of Corrections known as Thinking for a Change (TFAC). The program has been researched and shown to be effective with criminal offenders.
The center reached out to Advanced Kiosks for a secure and convenient solution for their 106 residents to access treatment software. After weighing several options, they opted to go with four Countertop Kiosks loaded with Office Extension Lite, which offers the same features of Office Extension 3.0 in a smaller, more affordable package designed for shorter interactions in low-risk environment.
City of Fresno, Calif.
A few hundred miles north of Paramount, the City of Fresno’s Economic Opportunities Commission has procured a quantity of seven Office Extension Lite Kiosks in order to connect residents with services. Founded in 1965, Fresno EOC offers services addressing almost all facets of human services and economic development, including preschool education, vocational training, senior citizen hot meal services, and preventative health care.
Using the kiosks, residents can apply for services, contact the organization, view food distribution schedules and more. Additionally, they can do so in a variety of languages by utilizing our Translation feature.
Celebrating Our Customers
We are thrilled to share the latest updates and stories from our valued customers in this month’s newsletter. Our “Customers” page, a vibrant tapestry of success stories and innovative collaborations, has recently been updated with new highlights and in-depth case studies. These updates not only showcase the diverse range of industries and challenges our customers navigate but also highlight the creative and effective solutions we’ve developed together.
These case studies not only reflect the flexibility and adaptability of our products and services but also our commitment to understanding and addressing the unique needs of each client. The stories reveal the impact of our collaborative approach, highlighting how customer feedback and insights lead to innovation and improvement in our offerings.
Whether you are a long-time client or new to our community, these customer highlights and case studies are a testament to what we can achieve together.
City of Paramount, Calif.
The City of Paramount recently deployed the Office Extension 3.0 solution to improve the delivery of government services.
Using the intuitive Office Extension interface (shown below), residents can apply for and renew business licenses, request public records, and view city job opportunities. They can also pay water bills and parking tickets as well as receive information on rebate programs designed to incentivize the replacement of traditional grass with drought-tolerant landscaping.
SOFTWARE NEWS
"Ask AK AI", our New Support Assistant
We’re excited to announce the launch of “Ask AK AI”, our brand new support chatbot, now live on the Advanced Kiosks website!
This innovative tool, powered by the latest version of ChatGPT (v.4) and integrated through Botsonic, is set to revolutionize the way we interact with and support our customers. What makes “Ask AK AI” exceptional is its training on our own rich database of information, ensuring that the support and guidance it offers are specifically tailored to the unique needs and queries of our clients.
“Ask AK AI” is designed to provide instant, accurate responses to a wide range of questions, from product inquiries and technical support to guidance on custom solutions. This cutting-edge chatbot embodies our commitment to leveraging the latest technology to enhance customer experience. Go ahead and try it out!
New Product alert: AK CityGuide
Introducing the AK CityGuide: a dynamic, user-friendly kiosk designed to enhance the city experience for residents and tourists alike. This sleek, durable solution is perfect for public spaces, promoting smart city initiatives with its comprehensive features.
Equipped with tamper-proof hardware, easy WiFi connectivity, and 24/7 technical support, the AK CityGuide ensures reliability and security. Its standout features include interactive maps and wayfinding, event calendars, a local business 
directory, and real-time updates on city happenings. QR Code Mobile Access and multilingual interface translation further extend its accessibility and convenience.
Customization is a key advantage, allowing cities to tailor content and branding to their unique identity. The platform also offers advertising opportunities for local businesses, adding value as a source of passive income. Recommended models like the Monolith 55” and Merchant Max 32” combine functionality with an engaging design, inviting users to interact.
The AK CityGuide, powered by ZAMOK™ Kiosk Management Software, is more than just an information point; it’s an essential tool for connecting communities, enhancing tourist experiences, and fostering local business growth. It’s a compact, comprehensive solution to making city information accessible, current, and user-friendly.
A Visual Guide for Kiosk Workflows
The launch of the Visual Guide for Kiosk Workflows marks a significant step in addressing the challenges of marketing our kiosk software.
This online guide offers clear, easy-to-follow demonstrations of a few of Zamok’s primary features, and shows users how they can manage their kiosk solutions with ease and creativity.
The guide aims to inspire our clients to craft unique, interactive kiosk experiences that elevate the customer service standard. With Zamok Kiosk Management Software, your business gains not just a tool, but a strategic asset that saves time, energy, and resources while enhancing your operational efficiency.
New Feature Alert: Visitor Management System
Visitor Sign in / Sign out
Discover our Visitor Management System’s seamless sign-in/sign-out process! Upon arrival, visitors effortlessly sign up at the Check-in Kiosk. They enter their information, select their host, and go through safety guidelines. Before hitting submit, a photo is snapped for their ID, which gets printed out as a badge for immediate identification.
After submission, the system not only emails but also texts the host about the visit, ensuring prompt communication. The check-in details are securely logged. For a smooth departure, guests simply tap to sign out, automatically updating our system with their sign-out time. The system is secured with Zamok Kiosk Management Software.
Explore the pinnacle of efficient and secure visitor management here!
Hardware News
New 32-inch Pedestal Kiosk
Introducing the latest innovation from Advanced Kiosks: the 32-inch Pedestal Kiosk. Meticulously designed for both mobility and stability, this cutting-edge kiosk features removable wheels for easy transportation and a boltable base for secure installation.
The centerpiece is its brilliant 32″ monitor, which offers stunning visuals and user-friendly interaction. For seamless connectivity, the kiosk is equipped with a CAT5 network cable coupler.
Maintenance and upgrades are a breeze, thanks to the thoughtfully placed lower side doors that provide convenient access to the power strip. Additionally, the front patch of the kiosk is effortlessly removable, allowing for hassle-free upgrades, such as integrating an RFID reader.
To ensure easy computer access, an upper side door has been smartly incorporated.
View information about our GSA Contract.
Company NEWS
Advanced Kiosks Celebrates Exceptional CPARS Rating & Successful Government Projects
This past year has been a landmark period for Advanced Kiosks, marked by significant achievements and collaborations with government entities.
We are proud to announce that our efforts have been recognized with an Exceptional rating in the Contractor Performance Assessment Reporting System (CPARS). This prestigious rating reflects our commitment to delivering superior quality and performance in federal contracts. Our success in this arena is exemplified by our recent partnership with the U.S.
Our Exceptional CPARS rating is a testament to our dedication across various aspects of contract fulfillment, including quality, schedule adherence, cost control, and management.
Advanced Kiosks Unveils a Fresh New Look
We are excited to announce a major facelift of the Advanced Kiosks website, including a refreshed home page and some revamped interior pages. This redesign is part of our ongoing commitment to provide an engaging, user-friendly online experience for our customers.
With a cleaner layout, improved navigation, and a modern aesthetic, our updated home page now offers a more intuitive and informative journey for visitors exploring our self-service kiosk solutions.
In addition to the home page, several interior pages have also received significant updates. The new layouts ensure that vital information about our products and services is more accessible and easier to understand. We invite you to explore our newly designed website and experience the enhancements firsthand.
Visit Advanced Kiosks Blog
Our blog articles delve into the innovative ways interactive kiosks are transforming industries, from enhancing customer experiences to streamlining operations across various sectors. Whether you’re a tech enthusiast or a business professional looking to optimize your services, our blog provides valuable knowledge and inspiration. Dive into our latest articles to discover how our cutting-edge kiosk solutions can revolutionize your approach to customer engagement and operational efficiency. Visit our blog today!
Advanced Kiosks Becomes a Gold Sponsor of KMA.global
We are excited to announce that Advanced Kiosks has achieved the status of Gold Sponsor of KMA.global (Kiosk Manufacturer Association). This significant partnership aligns with our dedication to fostering innovation and excellence in the kiosk industry.
As a Gold Sponsor, we are poised to play an integral role in shaping the future of self-service technology and contribute to the thriving community of KMA.global. This collaboration underscores our commitment to driving industry standards and providing top-quality solutions in the kiosk market. We look forward to an enriching exchange of ideas and expertise, further solidifying our position as leaders in the field.
Partnership and Reseller Resources
We’re excited to announce the launch of our new Partners and Resellers page, a dedicated resource hub on the Advanced Kiosks website!
This new section is designed to support and empower our network of partners and resellers, providing them with the tools and information necessary to succeed in the ever-evolving world of kiosk technology.
Whether you’re looking to deepen your product knowledge, access marketing materials, or explore collaboration opportunities, our new page is your go-to source for all things related to Advanced Kiosks partnerships.
We’re committed to nurturing these relationships, and this platform is a significant step towards enhancing our joint ventures. Visit now to explore resources tailored for our valued partners and resellers and join us in shaping the future of self-service solutions.
24th Year in Business!
The solutions Advanced Kiosks provides can improve security, save time and costs, enhance efficiency, provide valuable data insights, project a professional image, ensure compliance, and offer customization options for businesses. Contact one of our experts for additional information.
From Our Blog
Sabino Canyon Crawler Upgrades Operations With Self-Service Kiosks
A renowned natural attraction in southern Arizona has integrated a sustainable and tech-savvy approach to enhance the visitor experience. Replacing...
Advanced Kiosks Recognized for Exceptional Contract Performance
CPARS RATING: Exceptional Preface: All US Government contracts are reviewed by the Contracting Officer (CO) who represent the United States...
Newsletter Blog: Catch up on what’s happening at Advanced Kiosks!
The world is constantly evolving, and it’s no different when it comes to the self-service industry. New applications, new hardware and new software...
Language Barriers a Growing Challenge in K-12 Schools
Language-based communication issues in K-12 schools have long been a challenge for educators. More than 70% of teachers who participated in a recent...
