Office Extension Kiosk

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A Self-Service Extension of Your Office!

Offer the convenience of 24-hour customer access while automating services and paperwork with the Office Extension Kiosk.

Receive form submissions and scanned documents as pdfs from the kiosk to your email inbox in seconds! See benefits below for more.

Office Extension 2.0 is a complete solution of hardware and software which can be configured to your needs.

Coming soon: Version 3.0!

GSA Contract Holder3 Year WarrantyZamok Kiosk Management SoftwareKiosk Interfaces

Self Service Office Extension Kiosk

Customize Your Solution

19" display screen allows employees instant access to MSDS, quality documents, pay stubs and time clock/payroll info, vacation and PTO, HR benefits access, orientation and training, events, notices, scheduling and more.

Kiosk functionality can be configured and administered right from your desktop.

Call for Assistance

Configure your VOIP handset to dial predetermined parties at the touch of a button. No phone system required.

Card Reader

Scan credit cards, barcodes, IDs or drivers' licenses.

Keyboard & Touchpad

A durable and backlit keyboard to allow your deskless employees to communicate via email, surveys and form submissions.

Internal Laser Printer

Allow deskless employees the ability to print out full size documents.

ADA Compliant Flatbed Scanner

Scan letters, passports, licenses and other full page documents. Email scanned document to specified parties or print document directly at the kiosk with the touch of a button.

Custom Graphics

Add your logo or specific messaging to the kiosk.

Steel Enclosure

Durable steel enclosure coupled with our 3 year warranty. Made in America.

Bolt to Floor

Bolt to the floor or wall for extra security.

OFFICE CHALLENGES

  • Difficult to communicate with deskless employees
  • Office staff resources stretched thin
  • Long customer wait lines for office services
  • Remote customer access to services
  • Training and MSDS document access

OFFICE EXTENSION SOLUTION

  • Scan documents and send to any email.
  • Access to services 24/7.
  • Fill out forms and submit applications remotely.
  • Print forms, documents, or receipts on demand.
  • Pay bills through third-party portals securely.
  • VOIP services – Place phone calls through a directory or slideshow of quick-dial buttons.
  • Increase staff efficiency and decrease demand by automating services
  • Easily make changes to the interface of your kiosk right from your computer. 
  • Better customer service.

A FEW OF OUR CUSTOMERS

 

Office Extension 2.0 is a complete solution of hardware and software. 

The package presented here is our suggested kiosk hardware and software solution. The functionality of Office Extension can be utilized on other selected kiosk models.

Browse all of our kiosk models here.

Watch Video Demonstrations

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Print Video Hover
Voip Hover
Form Fill Hover

OFFICE EXTENSION DESK

Offer the convenience of a sit-down experience for better data accuracy while saving time and money automating services and paperwork with the Office Extension DeskReceive form submissions and scanned documents as pdfs from the desk to your email inbox in seconds! 

Office Extension Desk

Status Display LED Light

LED light is activated when the kiosk is in use.

Webcam

Webcam option for videoconferencing, specifically used with our Assisted Self Service product.

4K Resolution Monitor

Large 4k display screen allows users plenty of screen space to interact with the kiosks functionality. Great for multiple document viewing, longer forms and easier interactivity. Enables better data accuracy and easier reading.

Kiosk interface functionality can be configured and administered right from your desktop.

Directional Soundbar

Crisp, powerful audio ensures clear communication lines.

Ample Desk Space

Many interactions with forms require paperwork and references that can be organized on the desk top.

Headset

Headset is available for when privacy is a concern.

NavPad Control

High contrast keyboard and Storm Napped provide a pleasant and easy-to-use experience for visually impaired users.

Rolling Computer Chair

As data indicates, seated data entry is more accurate than standing. The chair and desk provide comfort and encourage organization for longer kiosk sessions.

Full Page Document Scanner

Scan letters, passports, licenses and other full page documents. Email scanned document to specified parties or print document directly at the kiosk with the touch of a button.

Laser Printer

Allow users the ability to print out full size documents.

Bolt to Floor

The Office Extension Desk is solid and fully tamperproof.

OFFICE CHALLENGES

  • Longer forms are regularly required to be submitted
  • Office staff resources stretched thin
  • Long customer wait lines for office services
  • Submitted data is often inaccurate 
  • Users have substantial paperwork and reference material

OFFICE EXTENSION SOLUTION

  • Scan documents and send to any email.
  • Access to services 24/7.
  • Allow ample desk space for papework.
  • Fill out forms and submit applications remotely.
  • Print forms, documents, or receipts on demand.
  • Pay bills through third-party portals securely.
  • VOIP services – Place phone calls through a directory or slideshow of quick-dial buttons.
  • Increase staff efficiency and decrease demand by automating services
  • Easily make changes to the interface of your kiosk right from your computer. 
  • Better customer service.

The Office Extension Kiosk self-service product has a considerable impact on your bottom line.

It is the perfect solution for industries like government, housing authorities, courthouses, human resources, and more.

Now we know what you might be thinking – how is Office Extension Kiosk different from other kiosk hardware? Well, kiosk hardware is just that – hardware—one piece of a larger puzzle.

To properly function and fulfill customer and employee needs, a complete kiosk solution partners with software. Together, kiosk and software make a difference in your business’s day-to-day operations, effectively serving as an extension of our office, and provide your customers the best possible experience.

Read more about how we help offices save time, money and resources.

Self-Service Office Extension Kiosks Make Essential Court Services Available 24/7
Instructional Popup Window
Kiosk Software Tech Blog: Visual Guide for Kiosk Technology
How ADA Compliant Kiosks Meet Accessibility Challenges Across the Country
Why the Self-Service Documentation Kiosk is the Best Kiosk for Housing Authorities

Kiosk Administration right from your desktop!

Self Service Office Extension Kiosk Brochure
Self Service Office Extension Desk Brochure
Visual Guide Download

Recommended Industries

industries courthouses
industries housing authorities
industries government
industries human resources


Office Extension 3.0 Upcoming New Features

New Translation Feature
  1. Allows users to transform their interface instantly to hundreds of languages with a convenient picklist menu.
  2. Subsequent PDF’s & web pages are automatically translated to the chosen language.
  3. After PDF’s are completed in the user's chosen language, kiosk administrator automatically receives document in chosen language AS WELL AS original
New & Improved Secure File Upload
  1. SCAN direct file upload
  2. QR CODE direct file upload
  3. USB direct file upload
  4. Direct upload LINK sent to user’s phone
  5. Traditional Choose-a-file upload from desktop
Facial ID Technology
  1. Use facial ID to trigger custom workflows such as automated welcome videos, tutorials, check-in screens and more
  2. Can detect multiple faces and force session timeouts if privacy is compromised
Guest Check In Solution
  1. Allows the kiosk user to print a full-color adhesive backed badge(With optional thermal printer)
  2. Automatically crops badge photo to provide the best view of the user’s face
  3. Customizable workflows allow additional information to be collected from the user and stored in Zamok Dashboard for later viewing
Automated Customizable Welcome Messages

Introducing a welcome message video is a way to prioritize user experience with a warm, friendly welcome message. 

  1. Sets the Tone: The welcome message sets the tone for the user's experience.
  2. Provides Guidance: A well-crafted welcome message can provide guidance to users, making it easier for them to navigate the kiosk and find what they need.
  3. Increases User Engagement: A welcome message can humanize the kiosk to a degree and can facilitate a more personal connection, leading to greater engagement and satisfaction.
  4. Reduces Anxiety: A clear and concise message with a warm, friendly tone can provide reassurance, making the user feel more comfortable and confident.
  5. Improves Efficiency: By providing clear instructions and setting expectations, users can quickly find what they need and complete their transactions faster, reducing wait times and increasing satisfaction.
ZAMOK Homepage Theme Editor
  1. Empowers kiosk administrators to create their ideal homepage configuration
  2. Choose from standard presets or configure your own layout with simple, intuitive point-and-click editor tools
New & Improved Media Library
  1. Redesigned user interface gives more control & flexibility of graphics and videos while building homepages and workflows within ZAMOK
  2. Templates, Presets and Built-in Asset Library
Green Timer
  1. Green Timer can reduce Kiosk power consumption by 30-60% depending on model
  2. Customizable schedule allows kiosk sleep cycles to be planned around operating/business hours
  3. Kiosk can be woken up manually by pressing a button on the screen
Reporting Features
  1. Each individual kiosk now has its own report with customized information for that particular kiosk. 

Use Cases for the Office Extension Kiosk

Scan icon

SCANNING
Guide users through scanning and securely sending documents.

Form Fill icon

FORM FILLING
Provide a paperless, contactless method for filling out documents.

Print icon

PRINTING
Variety of options, like full-size, label, ticket, and receipt printing.

Purchasing icon

BILL PAYMENT
Secure payment system for paying bills, rent, taxes, and fines.

Lobby icon

LOBBIES
A kiosk is the perfect way to modernize the lobby of any building.

Voip icon

VOIP SERVICES
Place phone calls through a directory or slideshow of quick-dial buttons.

info icon

INFORMATION ACCESS
A perfect way to get information across to the people who need it.

Alerts and Notifications G Icon

ALERTS & NOTIFICATIONS
Monitor and manage a fleet of kiosks.

Frequently Asked Questions

What’s the difference between Office Extension and a self-service kiosk?

Office Extension is a complete product solution that includes software, while a self-service kiosk does not include kiosk management software.

What’s the difference between the Office Extension Kiosk and the Office Extension Desk?

Although the Office Extension Kiosk is a complete product solution that includes software, the Office Extension Desk is designed for longer interactions that might require the user to fill out or scan multiple forms or speak with a customer service agent. The Office Extension Desk includes a desk and chair for increased user comfort and more accurate data collection.

What are the use cases for Office Extension?

Use cases for the Office Extension include:

  • Scanning
  • Form fill
  • Printing
  • VoIP
  • Bill pay 
  • Video support
  • Language translation
  • Self check-in
  • Information access 

What are the benefits of the Office Extension Kiosk?

Increased staff efficiency, improved customer service, lower operational and labor costs, and creating a secure portal are just some of the benefits of the Office Extension Kiosk. 

What are the benefits of the Office Extension Desk?

One recent research study from Seoul National University in South Korea demonstrated that for some users, offering them the ability to be seated resulted in shorter completion times, while at the same time reducing frustration. Other benefits of the Office Extension Desk include increased staff efficiency, improved customer service, and lower operational and labor costs by offering a self-service option for clients.

In addition, thanks to its assisted self-service feature that allows users to be connected to an agent, the information gathered at the Office Extension Desk will be of better quality. A 2015 study conducted by researchers from the University of Regensburg in Germany found for citizens working with the German Federal Employment Agency, the quality of data collected with the assistance of an agent was superior to that of data inputted by users on their own.

Does the Office Extension Kiosk accept rent payments?

Yes! Our kiosks can come equipped with a credit card reader and bill payment capabilities. 

Learn more about payment processing for self-service kiosks.

Does Advanced Kiosks hold a GSA contract?

Yes! Attaining the GSA contract approval is not easy and speaks volumes about the quality standards and reputation of Advanced Kiosks. We are very proud to take part in this program, and have proven to be instrumental in better serving our national customer base.

Learn more about GSA Contracts.