Office Extension Kiosk
A Self-Service Extension of Your Office!
Offer the convenience of 24-hour customer access while automating services and paperwork with the Office Extension Kiosk.
Office Extension 2.0 is a complete solution of hardware and software which can be configured to your needs.Â
The solution is designed to interact with your customer to help fill out forms, scan documents, look up services, check in to appointments, and print forms and documents as needed. It communicates back to you what it is doing, sends you scanned documents, completed forms as well as reports as needed.
Introducing the Office Extension System
Your 24/7 Automated Service Partner
Welcome to a new era of convenience with the Office Extension System. Our innovative solution is more than just hardware and software – it’s a gateway to round-the-clock customer and employee service. This system works tirelessly, automating services to streamline your operations and significantly reducing paper usage.
Experience Unrivalled Control and Flexibility
The Kiosk Management Software, Zamok, empowers you with unprecedented control over the user interface (UI). Create and manage workflows that best suit your business model and control the user experience like never before. Not familiar with workflows? No problem – check out our comprehensive Visual Guide to Workflows for a step-by-step introduction.
Interactive Customer Support, Anytime
Transform your customer service with the Office Extension System. Whether it’s assisting customers with form filling, scanning documents, checking appointment availability, or printing forms on-demand, our system is there to help. This dynamic interaction not only enhances the user experience but also aids in information accuracy.
Stay Informed
The Office Extension System isn’t just about providing services – it’s also about keeping you informed. With regular updates on activities, scanned documents, completed forms, and insightful weekly reports and notifications, you’ll always be up to speed on your kiosk operations.
Embrace the future of service automation today with the Office Extension System. For more information or to arrange a demo, please contact us.
A FEW OF OUR CUSTOMERS
Watch Video Demonstrations
FULL SYSTEMS START AT $4,487.50
We ensure that your organization seamlessly implements Office Extension with a comprehensive onboarding process.Â
Office Extension 3.0 comes with the following products and options:
- Hardware: Office Extension come installed on one of three primary kiosks, each with common as well as unique functionality. The kiosks come fully assembled and ensuring a hassle-free setup. You’ll receive a high-quality touchscreen kiosk designed to withstand the demands of a public environment.
- Software: Our Zamok kiosk management software locks down this system and powers the interactive interface of the kiosk. It provides a user-friendly platform for accessing and displaying your data and information. The software is highly configurable, allowing you to customize the interface to suit your orginization’s branding and preferences.
- Support: We provide 24-7 support to ensure a smooth experience with the Office Extension Interactive Kiosk. Our support team is available to assist you with any technical issues, answer your questions, and provide guidance whenever needed.
- Onboarding: As part of our package, we offer onboarding services to help you get started with Office Extension. Our experts will guide you through the setup process, branding the interface, and configuring the software according to your requirements.
OFFICE EXTENSION KIOSK
Offer the convenience of portability and 24/7 access while saving time and money automating services and paperwork with the Office Extension Kiosk. Receive form submissions and scanned documents as pdfs from the kiosk to your email inbox in seconds!Â
Customize Your Solution
19" display screen allows employees instant access to MSDS, quality documents, pay stubs and time clock/payroll info, vacation and PTO, HR benefits access, orientation and training, events, notices, scheduling and more.
Kiosk functionality can be configured and administered right from your desktop.
Call for Assistance
Configure your VOIP handset to dial predetermined parties at the touch of a button. No phone system required.
Card Reader
Scan credit cards, barcodes, IDs or drivers' licenses.
Keyboard & Touchpad
A durable and backlit keyboard to allow your deskless employees to communicate via email, surveys and form submissions.
Internal Laser Printer
Allow deskless employees the ability to print out full size documents.
ADA Compliant Flatbed Scanner
Scan letters, passports, licenses and other full page documents. Email scanned document to specified parties or print document directly at the kiosk with the touch of a button.
Custom Graphics
Add your logo or specific messaging to the kiosk.
Steel Enclosure
Durable steel enclosure coupled with our 3 year warranty. Made in America.
Bolt to Floor
Bolt to the floor or wall for extra security.
$11,539.00 (based on quantity of 2)
PRICE INCLUDES
ADA compliant Document Kiosk, 3-year warranty, 14 gauge all Steel Enclosure, 19" Touchscreen LCD Monitor, Full Page Document Scanner, Intel i3 Quad-Core Processor with 4GB of Ram, 120 GB SSD, Windows 10 Pro, All metal external keyboard with touchpad & back lit keys, Internal Thermally Controlled Cooling System, Amplified Speakers, Monochrome Laser printer with Paper Tray, Adjustable Printer Shelf, 5-foot power cord, Built-in surge protector, Wi-Fi and Cat 5 connector, Mounting Hardware to bolt to wall or floor, Lock and key access with two keys, Leveling feet, Knockouts for adding options in the field, Set-up instructions and user manual, VoIP Hardware, Graphics laminate, 1 year Zamok Suite Premier Software Package, 1 year Full Support
OFFICE EXTENSION SOLUTION
- Scan documents and send to any email.
- Access to services 24/7.
- Fill out forms and submit applications remotely.
- Print forms, documents, or receipts on demand.
- Pay bills through third-party portals securely.
- VOIP services – Place phone calls through a directory or slideshow of quick-dial buttons.
- Increase staff efficiency and decrease demand by automating services
- Easily make changes to the interface of your kiosk right from your computer.Â
- Better customer service.
OFFICE EXTENSION DESK
Offer the convenience of a sit-down experience for better data accuracy while saving time and money automating services and paperwork with the Office Extension Desk. Receive form submissions and scanned documents as pdfs from the desk to your email inbox in seconds!Â
Status Display LED Light
LED light is activated when the kiosk is in use.
Webcam
Webcam option for videoconferencing, specifically used with our Assisted Self Service product.
4K Resolution Monitor
Large 4k display screen allows users plenty of screen space to interact with the kiosks functionality. Great for multiple document viewing, longer forms and easier interactivity. Enables better data accuracy and easier reading.
Kiosk interface functionality can be configured and administered right from your desktop.
Directional Soundbar
Crisp, powerful audio ensures clear communication lines.
Ample Desk Space
Many interactions with forms require paperwork and references that can be organized on the desk top.
Headset
Headset is available for when privacy is a concern.
NavPad Control
High contrast keyboard and Storm Napped provide a pleasant and easy-to-use experience for visually impaired users.
Rolling Computer Chair
As data indicates, seated data entry is more accurate than standing. The chair and desk provide comfort and encourage organization for longer kiosk sessions.
Full Page Document Scanner
Scan letters, passports, licenses and other full page documents. Email scanned document to specified parties or print document directly at the kiosk with the touch of a button.
Laser Printer
Allow users the ability to print out full size documents.
Bolt to Floor
The Office Extension Desk is solid and fully tamperproof.
$16,479.00 (based on quantity of 2)
PRICE INCLUDES
Aegis Desk, 4K monitor, 4 GB DDR4 Memory, 120 GB SSD Hard Drive, 3.6 GHz Quad Core CPU, Full Page Document Scanner, Built-in Web Camera, Full Size Thermal Printer, 1 Year Zamok Kiosk Software, ADA Compliance, Accessibility keyboard, Directional Soundbar, Webcam, Surge Protection, WiFi / Ethernet Connectivity, Windows 10 Professional, 3 Year Warranty, 1 Year Full Support
OFFICE EXTENSION DESK
- Scan documents and send to any email.
- Access to services 24/7.
- Allow ample desk space for papework.
- Fill out forms and submit applications remotely.
- Print forms, documents, or receipts on demand.
- Pay bills through third-party portals securely.
- VOIP services – Place phone calls through a directory or slideshow of quick-dial buttons.
- Increase staff efficiency and decrease demand by automating services
- Easily make changes to the interface of your kiosk right from your computer.Â
- Better customer service.
OFFICE EXTENSION LITE
Now offering the same great features of the original Office Extension in a smaller, more affordable package designed for shorter interactions in low-risk environments.
Microsoft Surface Pro 7 Tablet
The Surface Pro 7 offers enterprise-grade security, with USB-C and USB-A ports for connecting peripherals.
Secure Rotating Enclosure
Users can position the tablet at a variety of angles for maximum comfort and usability.
12.3" Touchscreen
Large screen for a more immersive, accessible and enjoyable user experience, with more space for accurate touch input controls.
Counter Stand
Easily and securely mounts to a countertop or wall, providing a stable platform for the tablet.
$4,487.50 (based on quantity of 2)
PRICE INCLUDES
Countertop Tablet Kiosk, Microsoft Surface Pro 7+, High-Grade Aluminum Rotating Enclosure, Counter Stand, Charging cable, Quick Lock and Unlock Keyed Lock, 3 Year Warranty, 1 Year Full Support, Full Size Document Scanner (optional)
OFFICE EXTENSION LITE
- Smaller footprint
- Lower cost
- Scan documents and send to any email.
- Access to services 24/7.
- Allow ample desk space for papework.
- Fill out forms and submit applications remotely.
- Print forms, documents, or receipts on demand.
- Pay bills through third-party portals securely.
- VOIP services – Place phone calls through a directory or slideshow of quick-dial buttons.
- Increase staff efficiency and decrease demand by automating services
- Easily make changes to the interface of your kiosk right from your computer.Â
- Better customer service.
The Office Extension Kiosk self-service product has a considerable impact on your bottom line.
It is the perfect solution for industries like government, housing authorities, courthouses, human resources, and more.
Now we know what you might be thinking – how is Office Extension Kiosk different from other kiosk hardware? Well, kiosk hardware is just that – hardware—one piece of a larger puzzle.
To properly function and fulfill customer and employee needs, a complete kiosk solution partners with software. Together, kiosk and software make a difference in your business’s day-to-day operations, effectively serving as an extension of our office, and provide your customers the best possible experience.
Read more about how we help offices save time, money and resources.
Kiosk Administration right from your desktop!
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Use Cases for the Office Extension Kiosk
SCANNING
Guide users through scanning and securely sending documents.
FORM FILLING
Provide a paperless, contactless method for filling out documents.
PRINTING
Variety of options, like full-size, label, ticket, and receipt printing.
BILL PAYMENT
Secure payment system for paying bills, rent, taxes, and fines.
LOBBIES
A kiosk is the perfect way to modernize the lobby of any building.
VOIP SERVICES
Place phone calls through a directory or slideshow of quick-dial buttons.
INFORMATION ACCESS
A perfect way to get information across to the people who need it.
ALERTS & NOTIFICATIONS
Monitor and manage a fleet of kiosks.
Frequently Asked Questions
Office Extension is a complete product solution that includes software, while a self-service kiosk does not include kiosk management software.
What’s the difference between the Office Extension Kiosk and the Office Extension Desk?
Although the Office Extension Kiosk is a complete product solution that includes software, the Office Extension Desk is designed for longer interactions that might require the user to fill out or scan multiple forms or speak with a customer service agent. The Office Extension Desk includes a desk and chair for increased user comfort and more accurate data collection.
What are the use cases for Office Extension?
Use cases for the Office Extension include:
- Scanning
- Form fill
- Printing
- VoIP
- Bill payÂ
- Video support
- Language translation
- Self check-in
- Information accessÂ
What are the benefits of the Office Extension Kiosk?
Increased staff efficiency, improved customer service, lower operational and labor costs, and creating a secure portal are just some of the benefits of the Office Extension Kiosk.Â
What are the benefits of the Office Extension Desk?
One recent research study from Seoul National University in South Korea demonstrated that for some users, offering them the ability to be seated resulted in shorter completion times, while at the same time reducing frustration. Other benefits of the Office Extension Desk include increased staff efficiency, improved customer service, and lower operational and labor costs by offering a self-service option for clients.
In addition, thanks to its assisted self-service feature that allows users to be connected to an agent, the information gathered at the Office Extension Desk will be of better quality. A 2015 study conducted by researchers from the University of Regensburg in Germany found for citizens working with the German Federal Employment Agency, the quality of data collected with the assistance of an agent was superior to that of data inputted by users on their own.
Does the Office Extension Kiosk accept rent payments?
Yes! Our kiosks can come equipped with a credit card reader and bill payment capabilities.Â
Learn more about payment processing for self-service kiosks.
Does Advanced Kiosks hold a GSA contract?
Yes! Attaining the GSA contract approval is not easy and speaks volumes about the quality standards and reputation of Advanced Kiosks. We are very proud to take part in this program, and have proven to be instrumental in better serving our national customer base.
From Our Blog
Prince William County
The Prince William County court system in Virginia is home to over 470,000 residents, many of whom face an increasingly common problem in counties across the United States – lack of convenient access to government services.
Prince William County residents regularly take an entire day off work to complete essential government business during limited business hours. Recognizing the need to make these services accessible for everyone, court officials in the community turned to Advanced Kiosks to find a solution that allows citizens to handle their business on their time.
The solution? Office Extension 2.0
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