Industries: Courthouses
Modernize Your Courthouse with 24/7 Services, Efficiency, and Safety
Our self-service kiosks for court modernization have a considerable impact on the availability of essential services by automating:
- Marriage license applications
- Permits
- Notary oath-taking
- Legal research
- Payments
- Form fill
Benefits of Modernizing Your Courthouse with Self-Service Kiosks
Self-service kiosks for courts can be installed outside, inside court clerk office space, or in any lobby/communal space. Kiosks for courthouses can also:
- Make services available 24/7 or beyond regular business hours
- Increase staff efficiency
- Reduce wait times
- Establish a secure portal
- Automate tasks
- Create an attractive welcome center and directory
- Improve customer service
- Decrease labor and operational costs
- Track data for reports and statistics
- Preserve valuable resources
- The Aegis Desk allows for longer interactions and paperwork
Features and Use Cases
Our courthouse kiosk solution comes with a wealth of features and options that add significant value to your processes and customer service. Click on the options below to learn more.
BILL PAYMENT
Secure, electronic payment system for paying bills, rent, taxes, and fines.
FORM FILLING
Provide a paperless, contactless method for filling out documents.
PRINTING
Variety of options, like full-size, label, ticket, and receipt printing.
SCANNING
Guide users through scanning and securely sending documents.
INFORMATION ACCESS
A perfect way to get information across to the people who need it.
LOBBIES
A kiosk is the perfect way to modernize the lobby of any building.
SELF CHECK-IN
Interactive kiosks provide a boost into service performance.
QUEUING
Manage your lines and waiting lists with self-service kiosks.
INTERPRETATION
Support your Housing Authority clients in a variety of languages.
Recommended Product for Courthouses
These self-service products can have a considerable impact on your bottom line.
Office Extension Kiosk
Customize Your Solution
19" display screen allows employees instant access to MSDS, quality documents, pay stubs and time clock/payroll info, vacation and PTO, HR benefits access, orientation and training, events, notices, scheduling and more.
Kiosk functionality can be configured and administered right from your desktop.
Call for Assistance
Configure your VOIP handset to dial predetermined parties at the touch of a button. No phone system required.
Card Reader
Scan credit cards, barcodes, IDs or drivers' licenses.
Keyboard & Touchpad
A durable and backlit keyboard to allow your deskless employees to communicate via email, surveys and form submissions.
Internal Laser Printer
Allow deskless employees the ability to print out full size documents.
ADA Compliant Flatbed Scanner
Scan letters, passports, licenses and other full page documents. Email scanned document to specified parties or print document directly at the kiosk with the touch of a button.
Custom Graphics
Add your logo or specific messaging to the kiosk.
Steel Enclosure
Durable steel enclosure coupled with our 3 year warranty. Made in America.
Bolt to Floor
Bolt to the floor or wall for extra security.
Office Extension 2.0 is the perfect solution for courthouse needs.
Now we know what you might be thinking – how is Office Extension 2.0 different from kiosk hardware? Well, kiosk hardware is just that – hardware—one piece of a larger puzzle.
To properly function and fulfill customer and employee needs, a complete kiosk solution partners with software. Together, kiosk and software make a difference in your business’s day-to-day operations, effectively serving as an extension of our office, and provide your employees the best possible experience.
Interprestation
Live Interpretation Solutions
On-demand, live audio and video interpretation of 240 languages and American Sign Language to break down language barriers at your organization. Allows customers who do not speak English as a first language to ask complex questions and receive answers instantly through a human translator.
Pay by the minute for substantial savings and communicate to your customer 24 hours a day, seven days a week.
Office Extension Desk
Status Display LED Light
LED light is activated when the kiosk is in use.
Webcam
Webcam option for videoconferencing, specifically used with our Assisted Self Service product.
4K Resolution Monitor
Large 4k display screen allows users plenty of screen space to interact with the kiosks functionality. Great for multiple document viewing, longer forms and easier interactivity. Enables better data accuracy and easier reading.
Kiosk interface functionality can be configured and administered right from your desktop.
Directional Soundbar
Crisp, powerful audio ensures clear communication lines.
Ample Desk Space
Many interactions with forms require paperwork and references that can be organized on the desk top.
Headset
Headset is available for when privacy is a concern.
NavPad Control
High contrast keyboard and Storm Napped provide a pleasant and easy-to-use experience for visually impaired users.
Rolling Computer Chair
As data indicates, seated data entry is more accurate than standing. The chair and desk provide comfort and encourage organization for longer kiosk sessions.
Full Page Document Scanner
Scan letters, passports, licenses and other full page documents. Email scanned document to specified parties or print document directly at the kiosk with the touch of a button.
Laser Printer
Allow users the ability to print out full size documents.
Bolt to Floor
The Office Extension Desk is solid and fully tamperproof.
A Remote Extension of Your Office for Longer Interactions!
Offer the convenience of a sit-down experience for better data accuracy while saving time and money automating services and paperwork with the Office Extension Desk.
Receive form submissions and scanned documents as pdfs from the desk to your email inbox in seconds!
A FEW OF OUR CUSTOMERS
“We employ a lot of technology in the office, and there’s always hiccups and glitches, says Smith. We’ve had none of that with Advanced Kiosks. They have thought through everything; While it was not quite plug and play, it’s about as close to plug and play as a kiosk could be. I’ve been so impressed!”
Jacqueline Smith
Clerk of Court, Prince William County
OUR SUCCESSFUL MUNICIPALITY CUSTOMERS
Our successful courthouse customers have provided city and county residents the ability to handle their government business on their time.
The automation of essential government services like paying fines or applying for a marriage license provides citizens with increased freedom when handling their government business.
With self-service kiosks for courthouses, customers avoid taking time off work to handle their government business, reduce wait times, and increase staff efficiency.
We have worked with many customers in both city and town municipalities and federal government industries, including Quincy, Orange County, and Olmsted County Housing Authorities. We have also provided similar solutions for Arlington National Cemetery, Rhode Island National Guard, and State of Maine (DHHS).
User Interface for CourtHouses
Customer-facing software provides features and services like making payments, scanning documents, and filling out forms. For courthouses, this means applying for a marriage license, paying court fines and fees, obtaining a gun permit, and more.
Our proprietary software comes with customizable templates that let you decide what applications and content to include and how they should look. Colors and imagery are all editable to match your town’s branding and needs.
Choose what services you want to provide on your ADA compliant kiosk, like scanning documents or filling out forms, and offer one-click buttons to get the process started, guiding your users step-by-step.
Kiosk Management software
Our proprietary background software provides functionality and security for your self-service courthouse kiosk.
Our ZAMOK™ Kiosk Software suite maximizes the functionality and value of your interactive kiosk solution. It is this added value that puts Advanced Kiosks’ products head and shoulders above other kiosk manufacturers.
Not only does it provide kiosk security, management tools, hardware support, and increased functionality for courthouses around the country, but Zamok also enables ease of integration with third-party software, tools, and content.
Already own a touch screen kiosk but need software? Our team can install Zamok on your kiosk’s computer and have you up and running in no time.
VISUAL GUIDE FOR KIOSK MANAGEMENT
Use this guide as an orientation tool when setting up your Kiosk’s interface. It is intended to introduce you to Zamok’s customization capabilities so that you can maximize the value of your kiosk solution.
Update everything right from your desktop!
- Simply point, click & follow easy onscreen directions to customize your Kiosk’s interface.
- Instant updates from your PC straight to your Kiosk.
The Advanced Kiosks Process
We are here for you
Advanced Kiosks wants to ensure you understand and are comfortable with the process of getting your kiosks up and running.
Reach out today, and a member of our team will answer your questions and get your project started.
Kiosks 101
Interactive Kiosks
An interactive kiosk is a complete, self-service solution that delivers your services to those who need them with ease and functionality.
A kiosk solution has three parts:
- Hardware
- Software
- User Interface
Frequently Asked Questions
Software Compatibility
Q: Compatible Courts Software apps: Which have we worked with previously? Which can we interface with?
A: We can work with any web-based applications. Let us know which software you use, and we can check compatibility.
Translation
Q: Do you offer translation functionality?
A: Our solution is currently under development. Our translation capabilities will be powered by the Google Translate engine for custom translation of unlimited languages.
Q: Can translated content be automatically translated back to English?
A: Undetermined. (Will leave this one out until we have a concrete answer)
Scanning
Q: Do you support multi-page scanning?
A: Yes, we can support multi-page scanning. Be advised that multi-page scanners are not recommended for scanning important documents such as drivers’ licenses, passports, birth certificates, etc.
Q: Can the single-page scanner scan both sides?
A: No. The standard model is a flatbed one-side scan.
Q: Can scans be submitted directly to specific directories and web apps?
A: Yes.
Printing
Q: Can the kiosk print fillable PDFs and other documents straight from a website?
A: Yes.
Q: Can we print a document, fill out by hand, rescan filled form and submit to the web app or folder?
A: Yes.
Q: What is the paper capacity on your standard printer?
A: 300 sheets per tray.
Q: Is a thermal printer an option?
A: Yes. See price sheet for details.
Q: What type of printer is standard?
A: Black & white laser printer comes standard.
Queuing / Check-In
Q: Do we offer any solutions for queuing / check-in?
A: Yes. Product/solution is in development for improvement.
Maintenance
Q: What level of maintenance is required?
A: Very little. Our kiosks are quite durable. To ensure smooth operation, regularly check Wi-Fi connection and power source.
Portability
Q: Are the kiosks moveable?
A: Yes, unless they are mounted to the ground or wall. If mounts are removed, kiosks can be relocated. Wheels are an optional feature on some models.
For more information, speak to one of our helpful representatives.
From Our Blog
Prince William County
The Prince William County court system in Virginia is home to over 470,000 residents, many of whom face an increasingly common problem in counties across the United States – lack of convenient access to government services.
Prince William County residents regularly take an entire day off work to complete essential government business during limited business hours. Recognizing the need to make these services accessible for everyone, court officials in the community turned to Advanced Kiosks to find a solution that allows citizens to handle their business on their time.
The solution? Office Extension 2.0
Assisted Self-Service is the Future of Court Technology
The court system in the United States is undergoing dramatic changes as part of an effort to cut costs, reduce face-to-face contact and provide more efficient services. To help explain those changes and outline ways to spur courthouse modernization, Advanced Kiosks is...
Assisted Self-Service is the Future of Court Technology
The court system in the United States is undergoing dramatic changes as part of an effort to cut costs, reduce face-to-face contact and provide more...
On-Demand Interpretation Services
The court system in the United States is undergoing dramatic changes as part of an effort to cut costs, reduce face-to-face contact and provide more...
Streamlining Legal Form Fill & Submission
The court system in the United States is undergoing dramatic changes as part of an effort to cut costs, reduce face-to-face contact and provide more...
Process Simplification With e-Filing In Modern Courts
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