Industries: Hospitality

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If you think of your customers as valued guests, interactive kiosks can help you roll out the red carpet for personalized service.

From hotels and restaurants, to convention centers and airports, visitors appreciate the availability of engaging, intuitive self-service options to help them get what they need when they need it.

ADA Compliant Tower Kiosk for Airports

Common Uses

  • Concierge Service
  • Self Check-in
  • Ticket Printing
  • Vending
  • Queue Management
  • Registration
  • Information Service


  • Provide Customer Service 24/7
  • Sell from an Endless Aisle of Products
  • Rapid Order Processing
  • Automate Upselling and Promotions
  • Attract and Engage
  • Reduce Staffing Demands

Frequently Asked Questions


What are the use cases for a hospitality kiosk?

Use cases for self-service kiosks for the hospitality industry include:

  • Concierge services
  • Self check-in
  • Ticketing
  • Vending
  • Queue management
  • Registration
  • Information services
  • Ordering
  • Wayfinding
  • Payment processing

What interactive kiosk is recommended for hospitality?

Popular self-service kiosk models for the hospitality industry include:

What are the benefits of interactive kiosks for the hospitality industry?

Benefits of an interactive kiosk for hospitality include:

  • 24/7 customer service
  • Rapid order processing
  • Automate upselling and promotions
  • Product sales
  • Reduced staffing demands
  • Engages and attracts customers
  • Improved customer experience

What types of businesses in hospitality are using self-service kiosks?

Many different types of businesses are automating their services using interactive kiosks, including:

  • Hotels
  • Restaurants
  • Resorts
  • Retail
  • Bars and lounges
  • Theme parks
  • Airports
  • Train stations