About Us: History
History of Advanced Kiosks
Advanced Kiosks has been a leader and innovator in the self-service computer kiosk industry for over 20 years. Our history began in early 2000 when Founder & President Howard Horn II established engineering firm H32 Design and Development (H32).
In 2003, after a few initial kiosk projects, the company responded to increasing demand by adding computer kiosk design to its menu of services. Soon, the self-service kiosk market became our primary focus, and Advanced Kiosks was born.
2000
Howard Horn Builds His Garage
With degrees in mechanical and industrial engineering, Horn had worked for United Technologies, Lockheed Martin Space, and the FAA (just to name a few). Now, he was thinking of striking out on his own.
His new garage (complete with cellar office) at his home in Wilmot, NH, would soon become the first work space for his engineering projects and start-up company.
H32 is born
Howard Horn II founds his engineering company H32 Design & Development LLC, which designs and develops custom laboratory equipment for researchers.
This labor of love was launched with the helpful assistance of Howard’s two young sons.
2002
Contract with AT&T
Two years later, H32 designs a kiosk for CMD Industries to fulfill a contract with AT&T. This was a large order and a real game-changer for the young company.
2003
MBTA Kiosk Project
H32 wins Massachusetts Bay Transit Authority (MBTA) self service kiosk project for commuter/ tourism kiosk installation.
This demanding project inspired the design of the first Transit Kiosk model. Ideal for high-risk locations like subway stations, outdoor public venues or corrections facilities, nothing compares to the quality, performance and rugged durability of the Transit Kiosk.
2004
Advanced Kiosks is Born
The demand for self-service technology was skyrocketing by this point, and we had proven our aptitude for meeting that demand well.
Advanced Kiosks was created to provide public, private and nonprofit organizations with complete self-service solutions across all industries.
2005
Freestanding Kiosk Debuts
The elegant and distinct Freestanding Kiosk is introduced. The most flexible, functional kiosk machine on the market then … and today!
The sleek Freestanding Kiosk is still a popular and versatile choice for dozens of industries.
2007
Compact Power Kiosk Launch
When Advanced Kiosks debuted the Compact Power Kiosk, it was the only ADA-compliant kiosk on the market that was less than 3 inches thick. It was our first wall-mounted kiosk design.
Enviro Kiosk Conquers the Great Outdoors
The Enviro was the first outdoor kiosk. Designed for extreme climates — from dry, harsh deserts to windy, frozen tundras — what little competition it has still pales in comparison.
In the same year, Advanced Kiosks introduced its LobbyAttendant® software.
2008
MBTA Kiosk Project
The LobbyAttendant® software release signified the birth of Advanced Kiosks’ kiosk software development division. Years of experience meeting kiosk clients’ needs compelled our engineers to design and deliver innovative kiosk software solutions. This merger of custom, quality hardware and software is ultimately what sets us apart from the rest.
2010
DocumentATION Kiosk Helps Users Do More
Designed to meet the needs of HR departments and educational institutions, the Documentation Kiosk represents a quantum leap in computer kiosk functionality. It features built-in laser printer, USB ports, and amplified stereo speakers, plus a range of upgrade options like document scanners, credit card readers and web cameras.
TRIBUTE™ Kiosk Software Unveiled
Advanced Kiosks partnered with Massachusetts Fallen Heroes to develop a memorial project honoring our deceased military heroes with an elegant interactive memorial highlighting each individual’s service. The resulting TRIBUTE™ Kiosk Software family now helps communities across the country keep memories of their lost loved ones alive.
2011
Lockdown Software Secures Kiosks
The release of Advanced Kiosks’ first lockdown kiosk security software coincides with all standard kiosk warranties being increased to 3 years. This is still unmatched in the kiosk industry.
2012
New York Fire Department Project
The New York Fire Department installed several interactive computer kiosks loaded with educational games, tips and videos as part of the “Fire Smart” fire safety education campaign.
The multimedia kiosks educate the public about fire prevention and safety.
2013
Zamok Software Suite Debuts
ZAMOK™ Kiosk Management Software keeps computer kiosks secure while enabling a wide variety of functionality and integrations. Zamok is the industry-leading brain of our self-service kiosks, and it gets smarter every year.
Maine Department of Health and Human Services
Advanced Kiosks wins the State of Maine Department of Health and Human Services contract, including delivery of 60 kiosks and a 4-year contract to maintain and support all equipment.
2016
Arlington National Cemetery Memorial Kiosks
Howard Horn and his team are honored to provide the hallowed ground of Arlington National Cemetery with eight Freestanding Kiosks and two outdoor Enviro Kiosks, succeeding where the previous vendor had failed.
2017
GSA Contract Approval
With a growing presence in the government sector, the Advanced Kiosks team meets all required benchmarks and compliance demands to become a certified vendor for government contracts as part of the GSA Advantage program.
We now have kiosk solutions in place for dozens of state, local and federal government agencies.
2018
Move to Concord
In May of 2018, Advanced Kiosks expands manufacturing capacity by moving the entire operation to its new Concord, NH, location.
A very exciting time for the company as the need to deliver large orders increases and the demand for top talent surges.
2019
ZAMOK Video Chat & Custom User Interface Design
The cloud-based Zamok Kiosk Management Software offers video chat capabilities, empowering clients to offer next-level superior customer service experiences.
FROM OUR BLOG
Advanced Kiosks Puts Artificial Intelligence at the Forefront of Innovation
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Zamok Calling Hits 10-Year Milestones with VOIP Technology
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Kiosk Session Security: Facial Detection vs. Facial Recognition
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Unlocking the Future: Advanced Kiosks’ New FaceLock Feature
In an era where convenience and security are paramount, technology…
Advanced Kiosks Recognized for Exceptional Contract Performance
CPARS RATING: Exceptional Preface: All US Government contracts are reviewed…
