...

Kiosk Self-Service Knowledgebase

Description:
Cannot connect to the internet via an external 4G/3G internet modem. In the system tray, there are WiFi bars that have a small red X.
Solution:

Occasionally a kiosk will connect to a cellular modem, but is unable to access the internet. Unplugging or power cycling the cellular modem doesn’t work. You must restart the kiosk, then try to reconnect to the modem

Accessibility Toolbar