About Us: History

History of Advanced Kiosks

Advanced Kiosks has been a leader and innovator in the self-service computer kiosk industry for over 16 years. Our history began in early 2000 when Founder & President Howard Horn II established engineering firm H32 Design and Development (H32).

In 2003, after a few initial kiosk projects, the company responded to increasing demand by adding computer kiosk design to its menu of services. Soon, the self-service kiosk market became our primary focus, and Advanced Kiosks was born.

2000

Howard Horn Builds His Garage

With degrees in mechanical and industrial engineering, Horn had worked for United Technologies, Lockheed Martin Space, and the FAA (just to name a few). Now, he was thinking of striking out on his own.

His new garage (complete with cellar office) at his home in Wilmot, NH, would soon become the first work space for his engineering projects and start-up company.

Howard Horn Builds His Garage

H32 is born

Howard Horn II founds his engineering company H32 Design & Development LLC, which designs and develops custom laboratory equipment for researchers.

This labor of love was launched with the helpful assistance of Howard’s two young sons.

H32 is born

2002

Contract with AT&T

Two years later, H32 designs a kiosk for CMD Industries to fulfill a contract with AT&T. This was a large order and a real game-changer for the young company.

Contract with AT&T

2003

MBTA Kiosk Project

H32 wins Massachusetts Bay Transit Authority (MBTA) self service kiosk project for commuter/ tourism kiosk installation.

This demanding project inspired the design of the first Transit Kiosk model. Ideal for high-risk locations like subway stations, outdoor public venues or corrections facilities, nothing compares to the quality, performance and rugged durability of the Transit Kiosk.

MBTA Kiosk Project

2004

Advanced Kiosks is Born

The demand for self-service technology was skyrocketing by this point, and we had proven our aptitude for meeting that demand well.

Advanced Kiosks was created to provide public, private and nonprofit organizations with complete self-service solutions across all industries.

Advanced Kiosks is Born

2005

Freestanding Kiosk Debuts

The elegant and distinct Freestanding Kiosk is introduced. The most flexible, functional kiosk machine on the market then … and today!

The sleek Freestanding Kiosk is still a popular and versatile choice for dozens of industries.

 

Freestanding Kiosk Debuts

2007

Compact Power Kiosk Launch

When Advanced Kiosks debuted the Compact Power Kiosk, it was the only ADA-compliant kiosk on the market that was less than 3 inches thick. It was our first wall-mounted kiosk design.

Compact Power Kiosk Launch

Enviro Kiosk Conquers the Great Outdoors

The Enviro was the first outdoor kiosk. Designed for extreme climates — from dry, harsh deserts to windy, frozen tundras — what little competition it has still pales in comparison.

In the same year, Advanced Kiosks introduced its LobbyAttendant® software.

Enviro Kiosk Conquers the Great Outdoors

2008

MBTA Kiosk Project

The LobbyAttendant® software release signified the birth of Advanced Kiosks’ kiosk software development division. Years of experience meeting kiosk clients’ needs compelled our engineers to design and deliver innovative kiosk software solutions. This merger of custom, quality hardware and software is ultimately what sets us apart from the rest.

MBTA Kiosk Project

2010

Document Kiosk Helps Users Do More

Designed to meet the needs of HR departments and educational institutions, the Document Kiosk represents a quantum leap in computer kiosk functionality. It features built-in laser printer, USB ports, and amplified stereo speakers, plus a range of upgrade options like document scanners, credit card readers and web cameras.

Document Kiosk Helps Users Do More

TRIBUTE™ Kiosk Software Unveiled

Advanced Kiosks partnered with Massachusetts Fallen Heroes to develop a memorial project honoring our deceased military heroes with an elegant interactive memorial highlighting each individual’s service. The resulting TRIBUTE™ Kiosk Software family now helps communities across the country keep memories of their lost loved ones alive.

TRIBUTE™ Kiosk Software Unveiled

2011

Lockdown Software Secures Kiosks

The release of Advanced Kiosks’ first lockdown kiosk security software coincides with all standard kiosk warranties being increased to 3 years. This is still unmatched in the kiosk industry.

Lockdown Software Secures Kiosks

2012

New York Fire Department Project

The New York Fire Department installed several interactive computer kiosks loaded with educational games, tips and videos as part of the “Fire Smart” fire safety education campaign.

The multimedia kiosks educate the public about fire prevention and safety.

New York Fire Department Project

2013

Zamok Software Suite Debuts

ZAMOK™ Kiosk Management Software keeps computer kiosks secure while enabling a wide variety of functionality and integrations. Zamok is the industry-leading brain of our self-service kiosks, and it gets smarter every year.

Zamok Software Suite Debuts

Maine Department of Health and Human Services

Advanced Kiosks wins the State of Maine Department of Health and Human Services contract, including delivery of 60 kiosks and a 4-year contract to maintain and support all equipment.

Maine Department of Health and Human Services

2016

Arlington National Cemetery Memorial Kiosks

Howard Horn and his team are honored to provide the hallowed ground of Arlington National Cemetery with eight Freestanding Kiosks and two outdoor Enviro Kiosks, succeeding where the previous vendor had failed.

Arlington National Cemetery Memorial Kiosks

2017

GSA Contract Approval

With a growing presence in the government sector, the Advanced Kiosks team meets all required benchmarks and compliance demands to become a certified vendor for government contracts as part of the GSA Advantage program.
We now have kiosk solutions in place for dozens of state, local and federal government agencies.

GSA Contract Approval

2018

Move to Concord

In May of 2018, Advanced Kiosks expands manufacturing capacity by moving the entire operation to its new Concord, NH, location.

A very exciting time for the company as the need to deliver large orders increases and the demand for top talent surges.

Move to Concord

2019

ZAMOK Video Chat & Custom User Interface Design

The cloud-based Zamok Kiosk Management Software offers video chat capabilities, empowering clients to offer next-level superior customer service experiences.

ZAMOK Video Chat & Custom User Interface Design