Automated Self Storage Kiosks
Interactive Kiosks for Self-Storage Facilities
Kiosk solutions for self-storage facilities allow owners and operators to automate unit rentals to create an enhanced customer experience that puts you ahead of the competition.
- Improve customer satisfaction
- Increase profits
- Reduce costs
- Offer 24/7 service to your customers
- Remote managementÂ
Not every automated self-storage facility needs the same customer interface.
Advanced Kiosks can support simple self-service workflows, live remote assistance, AI-guided conversations, or a combination of all three. For instance, a customer may begin with a static menu, ask the AI receptionist a question, and escalate to video assistance or staff follow-up when needed.
Static Touchscreen Interface
Customers do not always need AI. Some tasks work best with a simple touchscreen menu where the customer taps the option they need and follows a guided workflow.
AI Storage Receptionist
Help customers after hours or when staff are not available by answering common questions, guiding them through forms, helping them understand rental steps.
Video Conferencing
Video conferencing gives your self-storage customers a way to speak with a real person when they need live help at your facility, even if that person is not physically present.
Benefits of Automated Self-Storage Facilities
Self-storage facility owners and operators are embracing self-service automation to get ahead of the competition. Kiosks can let customers rent units and move in without an on-site manager.
Implementing storage technology in your self-storage facilities can:
- Rent a storage unit
- Choose the right unit size
- Get move-in instructions
- Make or start a rent payment
- Complete rental forms
- Review insurance information
- Print receipts or documents
- Get access instructions
- Request help from staff
- Receive after-hours support
- Use a lobby kiosk when staff are busy
- Support unmanned or partially staffed locations
Automated Self-Storage Case Study
10Federal is a fully automated self-storage facility in Graham, North Carolina that recently announced that it completed the lease on its first fully-automated self-storage facility.
They are opening the facility with the use of Janus International SecurGuard Electronic Lock, Advanced Kiosks Self-Service Kiosk technology, PTI security system access control solutions, and StorEdge’s FMS Management software system.
They had been in this multi-family business since 2010 and were looking for a way to combine the power of self-service technology with the self-storage industry.
“I think that customers are getting extremely acclimated to doing their day to day interactions with technology rather than human contact.” – Brad Minsley, 10Federal Self Storage
Features and Use Cases
Interactive kiosks for self-storage facilities are used for both indoor and outdoor applications in a variety of climates.
PAYMENT PROCESSING
Secure, electronic payment system for paying bills, rent, taxes, and fines.
FORM FILLING
Provide a paperless, contactless method for filling out documents.
PRINTING
Variety of options, like full-size, label, ticket, and receipt printing.
SECURITY & BUILDING ACCESS
Interactive kiosks provide a boost into service performance.
INSURANCE AGREEMENTS
A perfect way to get information across to the people who need it.
LOBBIES
A kiosk is the perfect way to modernize the lobby of any building.
Recommended Kiosk Models for Automated Self-Storage
Advanced Kiosks offers a wide variety of self-service kiosks to fit the unique needs of your self-storage customers. Whether you’re looking to make self-storage sales and units accessible 24/7, increase sales, reduce costs, or improve customer satisfaction, our diverse set of kiosk hardware have the advanced technology and durability it takes to get the job done.
Our most successful and requested kiosk model is the Freestanding Kiosk. This kiosk is configured with many available features to meet a wide range of needs with the proper peripherals and software, including unit rentals, payment processing, and more.
Sturdily built with high-quality, American-made materials, this multitool of self-service kiosks will perform under heavy usage with excellent uptime.
VERTEX SERVICE
The Vertex Service Kiosk has a 32″ horizontal touchscreen, enhancing lobbies and exhibits by providing interactive visitor information and presentations.
OUTDOOR THRU WALL
A durable, commercial grade, built-in kiosk that is easy to install and designed to provide users with 24 hour services. This self-service kiosk can be customized with a number of features and used to provide authorized gate or building access if desired.
FREESTANDING
The Freestanding Touch Screen Kiosk offers an elegant and ergonomic design with versatile options, making it the most functional and adaptable kiosk for modern businesses.
Kiosks 101
Interactive Kiosks
An interactive kiosk is a complete, self-service solution that delivers your services to those who need them with ease and functionality.
A kiosk solution has three parts:
- Hardware
- Software
- User Interface
Frequently Asked Questions
What are the benefits of automated self-storage kiosks?
- Improved customer satisfaction
- Increase profits and reduce costs
- Provide 24/7 services to customers
- Reduce staffing demands
- Increase upsell potential
- Offer instant overlock and retraction
- Enable advertising and sponsorship sales
- Help manage and administer remotelyÂ
What interactive kiosks are recommended for the self-storage industry?
We offer many self-service kiosk models for use at self-storage facilities, but some of the most popular kiosks include:
What are the use cases of kiosks for automated self-storage?
Use cases for self-service kiosks in the self-storage industry include:
- Payment processing
- Storage unit rentals
- Form fill
- Document printing/scanning
- Security and building access
- Insurance agreements
Can a kiosk for self-storage be installed outdoors?
Yes! Self-storage kiosks are available for both indoor and outdoor applications, however, not all kiosk models are weatherproof.Â
Contact an Advanced Kiosks representative to learn more.
Get Expert Guidance for Your Automated Self Storage Kiosk Solution!
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