Industries: Self Storage
Self Storage Kiosks
Self-storage facility owners and operators are embracing self-service automation to get ahead of the competition. In addition, because of the COVID-19 crisis, the desire to reduce or eliminate face-to-face interactions has never been higher. Kiosks can solve this problem by letting customers rent units and move in all without the need of an on-site manager.
Implementing storage technology in your self storage facilities can improve customer satisfaction, increase profits, and reduce costs. Not only that, but our self storage software lets you provide services 24/7 to your customers.
Common Uses
- Self-Service Unit Rentals
- Accepting Customer Payments
- VoIP Call Center
- Insurance Policy Offerings
- Secure Unit and Building Access
- Unmanned Self Storage Facilities
Benefits
- Provide 24/7 Sales and Service
- Reduce Staffing Demands
- Manage and Administer Remotely
- Offer Instant Overlock and Retraction
- Increase Upsell Potential
- Enable Advertising or Sponsorship Sales
Should Your Business Automate
As beneficial as this may be, moving to self service requires the same careful thought as any business initiative. Before making the move to adding kiosks to your facility, make sure you consider the following:
- INTERNET CONNECTION: your kiosk only works if it can communicate with your rental software. That means all kiosks must be connected to a reliable network to function properly.
- CUSTOMER-FACING SOFTWARE: Once you have the machine, you will need something to show on the screen. Either you can provide the customer-facing website, or we can connect you with one of our self storage software partners.
- IT SUPPORT: Although kiosks are mostly self-sufficient, you will still need someone on staff who is comfortable with technology to help with setup and occasional maintenance.
- BUDGET: Kiosks will definitely save you money in the long run, but expect an up front cost. An automated self storage solution may cost between $8,000 and $12,000. Keep in mind the additional yearly costs for software licensing and support.
