The COVID-19 pandemic is a global tragedy with repercussions playing out at the widest possible scale. On top of the large loss of human life, there have been ripple-effects impacting nearly every industry all around the world – including self-service kiosks. One of...
“You never get a second chance to make a first impression.” In self-service technology, user experience (UX) is always important, but first interactions can make or break your kiosk project. Usability for first-timers is often the difference between a...
If you’re trying to improve customer satisfaction (and who isn’t?), you must prioritize user experience (UX) design. It’s how a brand stands out from the competition. “Companies with highly effective UX have increased their revenue by 37%.” This is a pretty impressive...
User Experience (UX) design has become a recognized differentiator in the business world. Companies that focus on the experience their customers have with their products outperform the S&P by over 200%. It’s no wonder digital kiosk manufacturers and their...
Welcome to our blog series on Creative Services for Interactive Kiosks. I’m Jeff LeBlanc, the director of User Experience (UX) here at Advanced Kiosks. One of my favorite parts of my job is writing about how design best practices can improve lives. The right touch...
Creative Services. Those are graphic designers, copywriters, video production guys, right? It’s a subset of Marketing. Why do I need that for my self-service kiosks? Whether your interactive kiosks educate, engage, serve or sell, you need to be intentional about user...