VISITOR MANAGEMENT SYSTEM
AUTOMATE YOUR LOBBY ATTENDANT POSITION
With the AK Visitor Management System, you can automate your lobby so your visitors are greeted and their needs are quickly met. Visitors can search for companies, departments, or people. Call them and/or text message them or get detailed wayfinding directions as well as a list of other conveniences.
The AK Visitor Management System is a web-based application fully integrated into our Zamok kiosk management software. This powerful combination not only secures and locks the kiosk down, but it allows the interface to interact with the printer, camera, and other computer peripherals for added value.
If security is a concern, the sign-in feature with a printed name tag is a must-have. Our facial detection feature with auto-cropping guarantees a great photo for a perfect name tag every time.
BENEFITS TO YOUR ORGANIZATION
By adopting the Visitor Management System, customers can benefit from improved security, streamlined visitor management processes, enhanced visitor experience, convenience options, accessibility compliance, and the ability to customize and control their lobby interface.
The AK Visitor Management System provides a comprehensive solution that caters to the specific requirements of their facility, ensuring a professional, efficient, and secure lobby environment.Â
- Kiosk Visitor Greeting
- Visitor Check-in / Check-out
- Visitor Name Tag Printing
- Search & Contact a Person or Business
- Call Any Person or Department
- Translation On-demand
- Wayfinding Kiosks with Maps
- Kiosk Accessibility Features
- Administration and Updates
- Custom Convenience Buttons
- 3rd Party Applications
Kiosk Visitor Greeting
The AK Visitor Management System will provide a warm and professional welcome to visitors entering the lobby. With a user-friendly interface and customizable welcome screen, it will create a positive first impression and set the tone for their visit.
- With an added camera, your check-in kiosk will say hello to visitors and show them how it can help.
- Choose your greeting sound.
- How your virtual receptionist greets people is up to you.
- After the greeting, the kiosk shows how to use its main features.
- Anytime a visitor touches the screen, the greeting stops and all functions of the kiosk are available.
- Your greeting can change after hours as well, giving users different instructions.
- The background picture is configurable to your needs.
- Only show the functions that you want on your interface.
Visitor Check-in / Check-out
A visitor enters the lobby and signs in at the Wall Mounted Kiosk by filling out a short form with their information. They select who they are in the building to see, read the safety notes and print a photo ID. The form information gets emailed to the visitor’s host and is saved in the back end database, including the sign in time. A notification text is automatically sent to the host’s cell phone.
When leaving the building, the user signs out. Their name is removed from the signed in list, and the back end database is updated with the sign out time.
Visitor Name Tag Printing
Watch as the Visitor Management System prints a name tag for the building visitor.
The system generates a custom name tag for any visitor to your building in less than a minute. The name tag can include the visitor’s name, photo, company or affiliation, and date of use, enhancing professionalism and security within your facility.
Search & Contact a Person or Business
Finding and connecting with a person is easy:
- Search by name, department or business name.
- Easily add new names or businesses with an easy-to-use admin interface.
- Add pictures of people or company logos as desired.
- Large quantities of people can be added by spreadsheet upload.
- What information is displayed is up to you.
Call Any Person or Department
Calling or texting a person is easy and is done over VOIP, so a phone line is not needed.
- You can choose whether or not the phone number is displayed on the screen.
- You can display one number on the screen and have the kiosk call another hidden number.
- A text message notification can be sent out automatically to the person or company that has a visitor whenever a person is called, in case they were not at their desk.
- A dial pad is available on screen for voice mail options.
TRANSLATION ON-DEMAND
Translation services can be accessed on demand. Customize your own translation menu and the kiosk interface will be translated with the touch of a button. Hundreds of languages are supported.
- Easily choose what the base language is for the interface. We ship to all of South and Central America.
- When the person using the kiosk is done, the interactive interface will revert to the base language.
- Most 3rd party websites can be translated as well. See our 3RD PARTY APPLICATIONS video below.
- What languages are shown is up to you.
- We can translate romantic and Logogram languages into English.
WAYFINDING KIOSKS WITH MAPS
Providing maps or directions to visitors so they can find their way is easy with AK Visitor Management System. You can provide static image maps or links to interactive wayfinding programs such as Google maps.
- Provide written directions and maps of the building or area and instructions.
- When a user is done, the kiosk will revert to the main screen.
- Using any of our kiosks, a user can pinch and zoom with a touch of two fingers.
Kiosk Accessibility Features
The AK Visitor Management System user interface integrates accessibility features, offering support for users of varying abilities.
- Customize your accessibility menu.
- The menu can include screen and text enlargement, contrast changes.
- Add a phone button to call a specific person or ring a group for additional help.
Administration and Updates
Take control of your visitor management system and update its displayed information through a visual WordPress interface.
You can customize the interface, add or remove any button, and easily update the information displayed in each module. Add photos, contacts, maps or any other information that pertains to your building.
Our Zamok Kiosk Management Software provides advanced features such as VOIP calling, kiosk security, photo ID badge printing and more.
CUSTOM CONVENIENCE BUTTONS
Buttons such as a Bulletin Board, Event Calendar, Latest News (or any custom RSS feed), Restaurants, Parking, Building Wi-Fi, Maintenance and suggestion box are all included, however your check-in kiosk can display any custom buttons you need. Integrate web-based apps and widgets for added functionality.
3rd Party Applications
With the AK Visitor Management System & Zamok Kiosk Management Software, integrating with 3rd party applications is easy and secure.
- Access to 3rd party apps is secure.
- Popup windows will time out after a set amount of time and be closed and the server cache cleared.
- Zamok provides a flexible secure web browser for any web-based application.
CUSTOMER SUCCESS
Bonfiglioli
Bonfiglioli, an industrial manufacturing company with a global presence, reached out for assistance with implementing a new visitor management system for their brand new lobby.
Visitor Management System Software Interface
Visitor Management System Interface
Create a branded and visually appealing interface that aligns with your unique identity. Organizations can tailor the system to match their brand colors, incorporate logos or relevant imagery, and customize buttons to suit specific functions or workflows. Here we see the custom homepage displaying “Deliveries”, an important function for this organization’s lobby.
Language Menu
With a few taps, visitors can select their preferred language from a list of available languages, and all the interface content is converted into their language of choice. Enabling interaction with all the system’s features. This ensures a smooth visitor experience regardless of language.
Find a Business or Department
Visitors can search for a business or department by name or category. The results are customizable and can include: Logo, phone number, address, directions, and even a link to their website that will launch a window when pressed. This is set up in the onboarding process.
Call a Person
Visitors can easily search for a person by name or designation and receive contact details. The system be set to:
- Call a phone number
- Text a cell phone
- Call a person and send a text at the same time.
- Ask a person to sign in with their name and cell phone number and then ask them to take a pic for a name tag.
- Any variation of the above
Building Maps
Visitors can easily access detailed floor plans and get QR codes on the maps so the visitor can take the map with them on their cell phone, ensuring they reach their desired destination efficiently. This feature enhances the visitor experience, minimizes confusion, and saves time by providing clear visual guidance within the building or area.
Slideshow Functionality
Maps and images can be offered with slideshow functionality to show many floors and detailed directions.
Lower Menu for ADA
The system offers a ‘lower menu’ which presents all the menu items for ADA-compliant wheelchair access.
Accessibility Menu
Individuals with visual impairments can be served with adjustable font sizes and high-contrast modes. The need more help button can auto dial any phone or send a group text that someone in the lobby needs assistance. The braille on the end of the screen instructs people to use this.
Visitor Check-in Kiosk
The system can be used as a visitor check-in kiosk… the sign in functionality can be added as part of the calling workflow or an optional feature on the main interface as shown here. With intuitive prompts and a user-friendly interface, guests can quickly sign in. The optional nametag can also be added to the workflow. Name tags can be printed which improves security, and creates a seamless experience for both visitors and the host organization.
Bulletin Board
Provide a centralized platform with your Visitor Management Kiosk in your lobby for sharing important announcements and information. Visitors can easily access the bulletin board or RSS Feeds to stay informed about upcoming events, safety protocols, and other relevant updates.
Event Calendar
The event calendars offer a list of scheduled events and activities. This can use Google Calendar or any calendar the organization uses. Visitors can browse the calendar to stay informed about upcoming events, and get details on time, location, and web links.
Area services
Organizations can create custom buttons with specific functions, such as requesting assistance, accessing directories, or submitting feedback, to align with their unique needs and preferences. Here we see a map of area restaurants that can be touched on for detailed information.
WiFi Access
Offer visitors a QR code for connecting to the building’s WiFi. QR codes can be used on any element for the visitors to take the presented information with them.
Forms
Any form can be added to the interface such as a maintenance request which simplifies reporting maintenance issues within a facility. Visitors can easily access the form, fill out relevant details about the problem, and submit the request directly through the system.
Call for Assistance
Ensure prompt support and assistance when needed with direct call buttons on the kiosk. Visitors can easily access the feature, request help or report emergencies, and communicate their location directly through the system.
Advertising
Encorporating advertisements on a visitor management system kiosk can provide an opportunity to generate revenue and promote relevant products or services in your building or area.
ALL-IN-ONE SOLUTIONS START AT $8,655.00
The AK Visitor Management System includes the following products and options on 1 of 3 kiosk models:
HARDWARE
The AK Visitor Management System comes installed on one of three primary kiosks, each with common as well as unique functionality. The kiosks come fully assembled and ensuring a hassle-free setup. You’ll receive a high-quality touchscreen kiosk designed to withstand the demands of a public environment.
SOFTWARE
Our kiosk management software locks down this system and powers the interactive interface of the kiosk. It provides a user-friendly platform for accessing and displaying your data and information. The software is highly configurable, allowing you to customize the interface to suit your orginization’s branding.
ONBOARDING
As part of our package, we offer onboarding services to help you get started with the AK Visitor Management System. Our experts will guide you through the setup process, branding the interface, and configuring the software according to your requirements. View our Visitor Management System Questionnaire.
SUPPORT
We provide 24-7 support to ensure a smooth experience with the AK Visitor Management System. Our support team is available to assist you with any technical issues, answer your questions, and provide guidance whenever needed.
Merchant Max
$14,290.00
P/N: H32-LASS-4020
**Includes: Merchant Max Kiosk, ADA Compliant 32″ LCD Touchscreen Monitor, LED Light Acrylic Top, Camera, Amplified Stereo Speakers, Built-in Surge Protection, Lock and Keyed Access with 2 Keys, Mounting Hardware, Free-standing Base, Interface Design, 3-year warranty, Windows 10 Pro, Set-up instructions and user manual, Graphics laminate, 1 year Zamok Suite Premier Software Package, Full Year Support, Onboarding
Wall Mounted Kiosk
$11,479.00
P/N: H32-LASS-3020
**Includes: 43″ Wall Mounted Kiosk, Zamok Premium Software 1 Year, Full Year Support, On-Boarding, Camera, Amplified Stereo Speakers, Built-in Surge Protection, Lock and Keyed Access with 2 Keys, Mounting Hardware, Interface Design, 3-year warranty, Windows 10 Pro, Set-up instructions and user manual
Countertop Tablet
$8,655.00
P/N: H32-LASS-2020
**Includes: Secured Rotating Countertop Tablet Kiosk, Microsoft Surface Pro 7+, High-Grade Aluminum Enclosure, Mount, Lock, Zamok Premium Software 1 Year, Interface Design, Full Year Support, On-Boarding, Shipping Included
Frequently Asked Questions
- Yes! Contact one of our experts to determine the best fit for your situation.
Do I need an internet connection for my Kiosk?
- Features including remote updates and VOIP calling of building residents require an Internet connection.
Do I need a phone line?
- As long as you have an Internet connection a phone line is not required.
What are the yearly costs?
- Prices vary depending on the kiosk model you select and the features you include. Contact one of our experts for specific pricing.
How do I need to get started?
- Just contact one of our experts. We’ll assist you in determining the best solution to fit your needs.
Can I make changes to the interface?
- Yes, the kiosk interface can be customized to your specifications.
I do not have a IT department do I need one?
- No! Advanced Kiosks offers 24/7 technical support. Our support department can access your kiosk remotely and solve most issues without the need for a site visit.
What if the kiosk breaks?
- Advanced Kiosks offers a three-year warranty on its kiosk hardware. Just contact us if there’s an issue.
Is there any limit on the number of calls visitors can make?
- No! Our kiosks have already been used to make more than 50,000 VOIP calls.
What about Spanish visitors will it translate this?
- Yes, the kiosk can be programmed to provide services in a variety of languages.
How fast are the text messages?
- As fast as they would be when sending a text from your mobile phone!
Why would I need a wayfinding kiosk?
- If you manage a medical complex, college campus, memorial garden or other large facility where visitors may be unsure of their destination, a wayfinding kiosk is a must.
What are the benefits of a wayfinding kiosk?
- The main benefits of a wayfinding kiosk include helping visitors find their destination quickly and easily. Facilities can provide an outstanding experience for their guests without the need for additional staff.
Can wayfinding services be provided in multiple languages?
- Yes! Our kiosks can be programmed to deliver services in a variety of languages.
Can my kiosk be customized?
- Absolutely! The kiosk display and wayfinding software can be adapted to meet your specific needs.
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