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Self Service Kiosk Means Improved Customer Service
Installing self-service kiosk technology can be a huge differentiator in customer experience strategy, and it’s becoming expected in the modern world. The National Restaurant Association found that an amazing 79% of customers found that kiosks make their experience more convenient.
Designing Custom Kiosk Interfaces: Helping the Beginning User
“You never get a second chance to make a first impression.” In self-service technology, user experience (UX) is always important, but first interactions can make or break your kiosk project. Usability for first-timers is often the difference between a...
Relax & Provide Great Customer Service
Did you enjoy your Labor Day holiday? Do you wish you could extend it, or just spend a little less time in the office? Maybe you feel like a slave to your small business, imprisoned in your office waiting for customers. Maybe you know you could be providing better...
Self-Serve Kiosk Perks That May Surprise You!
If you are considering a self-serve kiosk implementation, you know the business case, right? You’ve researched how much time and money kiosks can save you. You know impatient customers, especially Millennials, want the DIY power to do exactly what they want, when they...
Top 4 Large Touch Screen Advantages
In life and in the world of computer kiosks, bigger isn’t always better. But in retail and the food and beverage industry, there are many large touch screen advantages to consider. Why is bigger generally considered better in advertising? “Marketing has changed a lot...
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