River Cree Resort and Casino

• Industry: Gaming / Hospitality
• Product: Freestanding Kiosk (retail)
• Software: Pre-installed kiosk software

Background

River Cree Resort and Casino, a returning Advanced Kiosks customer, wanted a way to promote the resort and provide guests with coupons. The freestanding retail kiosks became a key tool, using magnetic strip readers to let visitors receive casino coupons quickly.

Business Challenge

• The casino wanted to promote the resort and engage guests with coupon offers
• Guests needed quick, self-service access to coupons without staff involvement
• High guest volume meant the kiosks needed to handle heavy coupon printing
• The original setup needed more printing capacity and less frequent maintenance

Solutions Delivered

Advanced Kiosks provided Freestanding Kiosks built to hold a larger paper roll for higher-volume printing. The kiosk was upgraded with a new receipt printer designed to boost productivity and reduce maintenance.

The kiosks provide:

• Resort promotion and guest engagement through coupon offers
• Quick-access coupon printing via magnetic strip readers
• Higher printing capacity with a larger paper roll and upgraded receipt printer

Outcome

The kiosks give River Cree Resort and Casino a self-service way to promote the resort and put coupons directly in guests’ hands, guests swipe a card and receive offers on the spot, no staff needed. The larger paper roll and upgraded printer keep the kiosks running through high-volume periods with less downtime for maintenance.

As a returning customer, River Cree came back to Advanced Kiosks for a proven tool that both drives resort promotion and holds up to the demands of a busy gaming floor.